Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

January 5, 2023

Our support has been top notch! Our Merchant Success Manager Janet lives up to her title. She's responsive, available and always willing to jump on a call to walk us through any questions we may have. Highly recommended.

Amora Coffee
United States
Over 2 years using the app
Rebuy replied January 6, 2023

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy. You Smart Cart looks great and you AOV boost is impressive! We look forward to helping your brand grow even more! Please don't ever hesitate to reach out if you need anything!!

July 21, 2022

The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!

Stone Street Coffee
United States
About 2 years using the app
Rebuy replied July 21, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!

Edited January 5, 2024

1800ceiling loves Rebuy. The entire support staff was great, especially Reza Zohouri who was very patient, caring, and knowledgeable. Reza understood my needs and adjusted the app and widgets to suit my business. We will most definitely recommend Rebuy to others.

1800ceiling
United States
About 2 years using the app
October 31, 2023

Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. It’s silly not to have rebuy on your store.

Badass Beard Care
United States
About 2 years using the app
Rebuy replied November 3, 2023

So glad to hear you're finding value in Rebuy! We're really happy to hear Max Trummer could assist you so effectively. Thanks for the kind words! If you ever need more help or have questions, don't hesitate to get in touch. We're here to support you all the way!

November 30, 2023

We love Rebuy, super powerful tool that has helped us increase our UPTs, AOVs and customer LTV. We especially found value in our Merchant Success Manager, Max Trummer. Max goes above and beyond helping us bring our ideas to life, no matter what we throw at him. We especially appreciate that he is available during APAC hours and he's a wizard at writing scripts.

Life Cykel
Australia
About 2 years using the app
Rebuy replied December 8, 2023

We love to hear Rebuy's been a game-changer for you, boosting UPTs, AOVs, and customer LTV! 🚀 Big shoutout to Max Trummer, your superhero Merchant Success Manager – he's a wizard at bringing ideas to life. Cheers to more wins together!

March 29, 2023

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

Stratia
United States
About 2 years using the app
Rebuy replied March 29, 2023

We are thrilled to hear that Rebuy has been able to make such a positive impact on your business! Thats what we are here for 😊

We are especially pleased to hear that your experience with Janet, has been so positive. Your kind words will be shared with the entire team, and especially with Janet! Please let us know if there is ever anything we can to to help you in the future!

July 22, 2022

It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.

Blossom Essentials
United States
About 2 years using the app
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

September 29, 2022

Great app that accomplishes a lot of things. They have a great support team too to help you learn the basics and then you can run with it. I've been very impressed with how quickly we've been able to get it up and running on the site.

makesy
United States
About 2 years using the app
Rebuy replied September 29, 2022

Thank you for the grand review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

November 15, 2019

Amazing. Had some issues and support hopped in and coded something special for me on the spot. Highly recommend!!!

Control Sector
United States
About 2 years using the app
Rebuy replied November 19, 2019

Thank you so much for this! We're very glad you took the time to reach out to us and let us know exactly what you were looking for so we could make the edits necessary to help achieve your goal. Thrilled you are happy with the results and we are very thankful for your business and this positive review. It makes a huge different to us here at Rebuy and it's not something we take for granted. So again, thank you! - From all of us here at Rebuy

September 23, 2022

Great app! Improved my AOV. Includes a ton of widgets and a smart cart. I would have never thought of half of these ideas.

Crimson and Clover Studio
United States
About 2 years using the app
Rebuy replied September 23, 2022

Thank you so much for the review! We truly appreciate the great feedback and are look forward to a long, successful partnership with the Crimson and Clover Studio family.