Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

November 29, 2023

Support is awesome and they help to get lots of custom things done. Very impressed!

Tortilla Familia
United States
Over 2 years using the app
Rebuy replied December 1, 2023

Thrilled to hear you're impressed with our support team! 🌟 We're all about making things awesome for you. If there's anything else you need, just give us a shout – we're here for you!

July 27, 2022

Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!

Ka'Chava
United States
Over 2 years using the app
Rebuy replied July 27, 2022

Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!

October 21, 2022

Great app and great service from Dante. We have been able to drive higher AOV from using Rebuy. Serive is also great.

Allegiance Flag Supply
United States
Over 2 years using the app
Rebuy replied October 21, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

July 22, 2021

Rebuy is fantastic and so are the team! It spooked me a little with having to work with Shopify Script, but John helped me get everything set up and working exactly how I want. We're able to upsell multiple products and different discount rates straight from the cart. As an added bonus I'm also more comfortable and confident working with the script now as it's all ready to go!
We've had multiple orders come through with upsells thanks to Rebuy - exactly what we wanted!

PainPod®
Australia
Over 2 years using the app
October 27, 2022

This app has a lot of features and serves a lot of functions, I used it specifically for completing looks on our product page and recommending other products for our customer to shop. It's a great app to have!

Skarlett Blue
United States
Over 2 years using the app
Rebuy replied October 28, 2022

Thank you so much for the review! We are pumped that you are enjoying the app! Please let us know if there is anything we can do for you.

January 5, 2023

Our support has been top notch! Our Merchant Success Manager Janet lives up to her title. She's responsive, available and always willing to jump on a call to walk us through any questions we may have. Highly recommended.

Amora Coffee
United States
Over 2 years using the app
Rebuy replied January 6, 2023

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy. You Smart Cart looks great and you AOV boost is impressive! We look forward to helping your brand grow even more! Please don't ever hesitate to reach out if you need anything!!

November 30, 2022

Awesome app that helps you create really specific and custom promos and upsells. Great for testing new things in a quick way. Super customizable as well. Not to mention, their customer service rocks!

HoneyBug
United States
About 2 years using the app
Rebuy replied November 30, 2022

Hey HoneyBug Team,

Thank you for the great review! We are happy to hear that you are having such a positive experience with the Rebuy app and our team.

Please don't hesitate to reach out should you ever have any questions :-)

July 21, 2022

The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!

Stone Street Coffee
United States
About 2 years using the app
Rebuy replied July 21, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!

Edited January 5, 2024

1800ceiling loves Rebuy. The entire support staff was great, especially Reza Zohouri who was very patient, caring, and knowledgeable. Reza understood my needs and adjusted the app and widgets to suit my business. We will most definitely recommend Rebuy to others.

1800ceiling
United States
About 2 years using the app
April 13, 2022

Unbelievable capabilities and the support staff, especially, Strauss, is AMAZING. Honestly, founders of Rebuy, Strauss deserves a raise. Absolute rockstar.

Frontline Boutique
United States
About 2 years using the app