Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

October 1, 2020

Awesome help from the support team and great money-making features. I definitely recommend using this app for any shop wanting to maximize cart value!

mintMONGOOSE Jewelry Subscription
United States
About 2 years using the app
Rebuy replied October 1, 2020

Thank you for sharing!! 🙌

August 31, 2023

Diana has been working with us for the last 6 months and has been a fantastic source of information, warmth and ideas to help us get set up and succeed with Rebuy! Super happy with our progress so far!

Seed & Sprout Co
Australia
About 2 years using the app
Rebuy replied September 5, 2023

Thank you so much for the great feedback! That's wonderful to hear about Diana's contribution to your team! We are so glad that she has been able to help get your Rebuy use off to a great start. Here's to continued success and collaboration in the future! 😊🎉

October 5, 2022

Dante has been a great help with support across our accounts. Rebuy has helped us to improve the cart experience for our customers.

CurrentBody
United Kingdom
About 2 years using the app
Rebuy replied October 5, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

December 5, 2023

Our account manager Reza has been incredible to work with! He has gone above and beyond to ensure we are utilizing all of the features Rebuy has to offer and even took the time to show me other features I was unaware of! I wish all of the programs we used had account managers like this! It truly makes such a difference! Thank you again Reza! -Antoinette (Founder / CEO: The Ring Boxes + The Belly Bundle)

The Ring Boxes
United States
Almost 2 years using the app
Rebuy replied December 8, 2023

High-five for the love! 🙌 Reza is indeed a rockstar, and we're thrilled to hear he's made a positive impact on your Rebuy experience. Your kind words mean the world to us. Here's to more discoveries and success with Rebuy!

August 18, 2022

Superb support, Janet is our rep, very helpful with us troubleshooting issues and helping us get up to speed with new rebuy features. Been a great app thus far.

KAGED
United States
Almost 2 years using the app
Rebuy replied August 18, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. Please let us know if you ever need any assistance!

August 5, 2022

This app has helped us optimize our site in a number of ways. We really appreciate Ian for walking us through the process and patiently answering our questions. Highly recommend.

Wink Well
United States
Almost 2 years using the app
Rebuy replied August 6, 2022

Thanks for the wonderful review! We are so glad that you had a positive experience with our team and the app so far. We look forward to watching your future success as you continue to optimize the tool!

October 27, 2023

Very powerfull app and great support ! helping on any issue or request

Filippo Loreti
Hong Kong SAR
Almost 2 years using the app
Rebuy replied October 30, 2023

Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! 😊🚀👍

November 22, 2023

Rebuy has become - for good reason - an essential part of the DTC stack. However, like a lot of software, it's only as good as the support you receive. And that is why we have given it 5 stars. Monica, our Success Manager, was tireless, patient, and knowledgeable. As powerful a tool that Rebuy is, we probably would have given up on it if not for her.

Move
United States
Almost 2 years using the app
Rebuy replied November 24, 2023

We're honored to be an essential part of your DTC stack! Your 5-star rating means a lot, and we're thrilled to hear that Monica was able to support you. We're here to ensure Rebuy continues to meet your needs. If you ever need more assistance or have questions, don't hesitate to reach out. We appreciate your trust and support! 😊

September 22, 2022

Rebuy allows me to intelligently increase my average order value in a seamless intuitive manner!!!!!

GamerSupps.GG
United States
Almost 2 years using the app
Rebuy replied September 22, 2022

Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your continued success with the power of Rebuy!!

December 5, 2022

Excellent customer service - always happy to jump on any issue and solve it. The app generally meets all the expectations and does what it says.

Calidad Tools
United States
Almost 2 years using the app
Rebuy replied December 5, 2022

Hey Calidad Tools Team,

Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team. We look forward to seeing your future success!