Reviews (786)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

June 9, 2024

Working with Rebuy for six months now and very satisfied! The cart looks very clear and works well, especially with our shop where there are lots of products in the cart. Rebuy Widgets have also increased our AOV significantly. In addition, we would like to thank the support team (Dante and colleagues) for fully developing a 2nd shopping cart for our B2B shop without charging extra for it! Robin

Fournituren.nl
Netherlands
9 months using the app
Rebuy replied June 14, 2024

Hi Robin,

Thank you so much for your glowing review! We're thrilled to hear that our cart and widgets have made such a positive impact on your shop. I'll be sure to pass along your thanks to Dante and the support team – they’ll be delighted to hear it. 😊

September 26, 2022

Awesome app! And the best of all is the support in background. Jeffrey helped me to do some custom modifications for our store and I can't be happier. Thank you!!

ShareOriginal® Shop by Lena
Austria
Over 1 year using the app
Rebuy replied September 26, 2022

Thank you for the amazing review! We are happy to hear that you are having a great end to end experience with the product and the team. We look forward to watching your future success!

November 14, 2022

Using this app to help with upsells and customer activation and retention strategies. Ian was an amazing help getting the ball rolling. Excited to see how Rebuy will change or DTC model.

Magnum Bikes
United States
Over 1 year using the app
Rebuy replied November 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!

October 14, 2022

Great app and service. You can't beat the functionality and support of this product. One of the best out there.

WP Standard
United States
Over 1 year using the app
Rebuy replied October 15, 2022

Thanks so much for the review! We are excited that you are having a great experience with the app and our support team. We look forward to watching your continued success with Rebuy!!

April 23, 2024

We highly rate Rebuy, having been using it for about 8 months now. The support we've received from Max has been incredible, if ever we're unsure about setting up a new post-purchase sales flow or running a special offer he's there to sense check for us. The functionality of both the smart cart and upsells are great, and make it easy for us to change things on the fly.

Kester Black Australia
Australia
Over 1 year using the app
Rebuy replied April 26, 2024

Thank you for your glowing review! 🚀 It’s fantastic to hear how Max and our features have positively impacted your experience with Rebuy. We pride ourselves on providing flexible and effective solutions, and your feedback reaffirms the hard work we put in every day. Here’s to more successful sales flows and offers with Rebuy!

July 24, 2023

This is one of the best Cart Drawer I ever used - so powerful, packed with features, and top-notch customer service!

Ripcorde
France
Over 1 year using the app
Rebuy replied July 27, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our Smart Cart and that our customer service has made a positive impact on your experience. Give us a shout if you ever need any help!

August 25, 2022

Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!

Teen Hearts Clothing - STAY WEIRD
United States
Over 1 year using the app
Rebuy replied August 25, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!

January 11, 2023

Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.

Rolda Cosmetics
United States
Over 1 year using the app
Rebuy replied January 11, 2023

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy

Edited January 17, 2023

Amazing communication from Christian and Isaac. They even helped with a small customization to our cart drawer. Up and running in a single day. Would highly recommend them for your cross-sell tech stack.

Prospect Print Co.
United States
Over 1 year using the app
January 15, 2024

Easy to use app with great custom features. Moe & the support team are always quick and efficient with all kinds of requests. Highly recommend.

Shay & Blue UK
United Kingdom
Over 1 year using the app
Rebuy replied January 19, 2024

Thank you for your wonderful feedback! 🌟 We're so glad you find our app user-friendly and our custom features beneficial. It's great to hear that Moe and our support team have been quick and efficient in assisting you. Your high recommendation is greatly appreciated, and we'll continue to strive for excellence in our service! 🛠️💼👍