Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

September 22, 2022

Rebuy allows me to intelligently increase my average order value in a seamless intuitive manner!!!!!

GamerSupps.GG
United States
Almost 2 years using the app
Rebuy replied September 22, 2022

Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your continued success with the power of Rebuy!!

December 5, 2022

Excellent customer service - always happy to jump on any issue and solve it. The app generally meets all the expectations and does what it says.

Calidad Tools
United States
Almost 2 years using the app
Rebuy replied December 5, 2022

Hey Calidad Tools Team,

Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team. We look forward to seeing your future success!

June 14, 2023

Rebuy is a phenomenal app. From SmartCart to dynamic bundles to loads of cross sell and up sell logic, Rebuy provides immense value to any savvy Shopify merchant.
When we've needed a little help or direction, Rebuy's Rich Matukaitis has been a rockstar. He is always available and super fast to respond with helpful tips, recommendations and general support. If you're a Shopify merchant that's not using Rebuy, you better have a good explanation as to why :)

Bark Food
United States
Almost 2 years using the app
Rebuy replied June 14, 2023

Thank you sincerely for your amazing review! We're so happy to hear that you find Rebuy to be a phenomenal app! We're especially grateful for your kind words about our team member, Rich Matukaitis. Please let us know if there is ever anything we can help with!

October 5, 2022

The app alone is brilliant. It takes some getting used to just because it seems overwhelming at first. But the time you take to familiarize yourself will pay you back in spades. Also, I can't say enough about the support team. You can feel that they care. Every single person I have chatted with has been fantastic. They go above and beyond in every way.

WodBottom
United States
Almost 2 years using the app
Rebuy replied October 5, 2022

Thank you so much for this wonderful review! We are overjoyed to hear about your positive experience with the product and the team. We are excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

November 11, 2023

Great app with excellent support. Monica has been incredibly helpful in building plans for our Black Friday campaign, always providing us with new ideas and much support. 100% recommended.

Naturecan JP
United Kingdom
Almost 2 years using the app
Rebuy replied November 13, 2023

Thanks a bunch for your positive feedback! We're so happy to hear you find Rebuy great, and it's fantastic that Monica has been incredibly helpful in planning your Black Friday campaign. If you ever need more assistance or have questions, feel free to reach out. We're here to support you, and we appreciate the recommendation! 🛍️🌟

December 20, 2022

The app is very intuitive and makes running campaigns quite easy. Matt and Suki are always amazing when troubleshooting all our questions and helping us leverage the platform to boost our AOV! Anytime we run into an issue - they're quick to respond and help out. Great addition to our app stack - they have thought of everything and are really receptive to feedback. A+

Alani Nu
United States
Almost 2 years using the app
Rebuy replied December 20, 2022

Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! 🙏

September 29, 2022

Rebuy is a fantastic app and a must-have for every Shopify store. It improved our average order value.

GANXXET
United States
Almost 2 years using the app
Rebuy replied September 29, 2022

Thanks so much for the review! We are excited that you are having a great experience with the app and we look forward to watching your continued success with Rebuy!!

Edited January 18, 2023

best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy

update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great

cloudsharks
United States
Almost 2 years using the app
Rebuy replied August 1, 2022

Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!

Edited April 26, 2020

Amazing team, great app with amazing features to help increase AOV, get more return customers and more. The support is just amazing. Great job guys, will continue on using.

Babe Cosmetics
United States
Almost 2 years using the app
Rebuy replied April 26, 2020

Thank you for your review Avia! We appreciate your business very much!! And, there’s a lot more we can do too!! Let’s keep it up. Cheers!

Edited December 13, 2022

Rebuy is a great app with many features under one umbrella, making it a must-have app for any eCommerce store! From a great cart drawer with all the necessary features, to various upsells from the beginning to the end of the funnel, you can go in all directions with them - which is perfect for increasing that much-needed avg order value. Also, their support is excellent, efficient and fast to reply, Isaac and Christian have been a blessing to us when something went wrong. Can only highly recommend the app! With all the great features in one (in fact multiple apps in one) and their great support, the price is more than justified - for the ones doubting at the start.

SifCharge
Hong Kong SAR
Almost 2 years using the app
Rebuy replied October 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!