Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

July 26, 2022

Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!

Get Otter Space
United States
Almost 2 years using the app
Rebuy replied July 26, 2022

Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!

October 6, 2022

Amazing customer success team- Aiman helped us install all the widgets we wanted and get a great results immediately.

Jessica Simpson
United States
Almost 2 years using the app
Rebuy replied October 6, 2022

Thanks so much for the review! We are excited that you are having a great experience with the app and our success team. We look forward to watching your continued success with Rebuy!!

July 22, 2022

This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.

Plantflix
United States
Almost 2 years using the app
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

July 14, 2022

Incredible product with many use cases that work out of the box, or paired with other features on Shopify to make magic. The team is top tier and our MSM, Dante, has been extremely helpful on providing best practices, pipeline updates, and general guidance w/ all things Rebuy and Shopify.

Bailey Sarian Shop
United States
Almost 2 years using the app
Rebuy replied July 15, 2022

Thank you for the outstanding review! We are ecstatic that you are loving the app. We can also certainly echo that Dante is a rockstar!!

October 13, 2022

I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)

Mommy Makeup
United States
Almost 2 years using the app
Rebuy replied October 15, 2022

Thank you so much for the great review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!

Edited January 31, 2023

Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!

Journee Collection
United States
Almost 2 years using the app
Rebuy replied January 31, 2023

Thank you for your supportive review and giving us a chance to deliver results!! 🙏 😁 Let us know if there is ever anything we can help you with in the future!

Edited May 20, 2020

First off, the developers are on point! John fixed a weird problem I created with some top-rated customer service. The app is a must, it integrates with everything seamlessly and it's pretty easy to use. I've seen it work well so I'm super excited to be using it now. Get it - make your life easy!

Bouncy Bump World
United Kingdom
Almost 2 years using the app
Rebuy replied May 20, 2020

Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!

Edited December 1, 2021

Brilliant app, literally. We've been aware of Rebuy for a year and now got the opportunity to try it. One thing I would point out is that the conversion rate increased massively. We have a relatively small number of SKUs, but customization and ai-powered recommendations mean we can make the most out of what the checkout & cart page can offer. The app is easy to install, but the initial setup is a bit difficult. The great thing is, Rebuy has fantastic support and helps us establish the app from A to Z. I want to especially mention Nick who helped and still is helping us. Great product and great support. Plus, ReCharge integration. Highly recommend it to any merchant who wants to lift their conversion rate. The ROI is pretty decent.

Seoulbox
United Kingdom
Over 1 year using the app
January 10, 2023

This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy.

Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently.

As a small business owner who builds and does everything himself, I couldn't ask for a better app.

SteelFit USA
United States
Over 1 year using the app
Rebuy replied January 11, 2023

Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. Please let us know if there is ever anything else we can help with 😀

December 12, 2023

Rebuy has been a game-changer for our Shopify store! This app excels in creating customized bundles and delivering strategic shopping cart recommendations that have significantly boosted our sales. Its seamless integration with our eCommerce platform has made the entire process incredibly efficient. The user-friendly interface simplifies the creation of tailored bundles, and the app's smart recommendations have proven to be instrumental in upselling. With Rebuy, we've not only enhanced our customers' shopping experience but also maximized our revenue effortlessly. A must-have for any eCommerce business looking to optimize sales strategies.

Ghost Golf
United States
Over 1 year using the app
Rebuy replied December 18, 2023

We're thrilled that Rebuy transformed your Shopify store with customized bundles and strategic cart recommendations, significantly boosting sales. Thanks for highlighting how Rebuy enhances the shopping experience and maximizes revenue—we're here to support your continued success! 🚀🌟