Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

January 30, 2024

Rebuy has a huge ROI for our team as it allows us to play with merchandising all over the site without using any developer time. The team at Rebuy has been super helpful at every step to make sure we are making the most of all the features they have to offer. We've seen a meaningfully increased AOV since installing the app.

Hydrant
United States
Over 2 years using the app
Rebuy replied February 2, 2024

Thrilled to hear Rebuy has been a game-changer for your team, boosting ROI and freeing up valuable time! We're committed to supporting you every step of the way, ensuring you leverage all our features to the fullest. Here's to more success together! 🚀

February 8, 2024

I was a little nervous at first about paying their price but I love Rebuy. They've totally increased my AOV. I'm not sure about the other reps but Max is my go to guy. He just doesn't set the app up then leave you in the dust. We have regular meeting on implementing new strategies and he's very knowledgable about his craft. This is definitely one of those things where you get what you pay for :) Thank you!!

I Am Her Stationery LLC
United States
10 months using the app
Rebuy replied February 16, 2024

We're so glad to hear that your investment in Rebuy has paid off with an increased AOV! 📈 It sounds like Max has truly gone above and beyond to ensure you're getting the most out of the app. We believe in not just delivering a service but in building a partnership for success. Your feedback is invaluable, and it's wonderful to know that our commitment to quality is making a difference. Thanks for choosing Rebuy, and here's to many more successes together! 🌟🚀

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

AEMBR
United States
10 months using the app
Rebuy replied March 8, 2024

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨

February 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

LEINEREI
Germany
Over 1 year using the app
Rebuy replied March 1, 2024

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖

January 29, 2024

This app is amazing, but also the team behind it always goes above and beyond to make everything run smoothly. We have requested so many edits on our widgets, and they have gladly made them all. Definitely would recommend it to increase the AOV with all the different widgets. Tip: get the package that includes customization! amazing!

bakerly
United States
Over 2 years using the app
Rebuy replied February 2, 2024

We're over the moon to hear about your amazing experience with our app and team! 🌟 Your feedback on our willingness to accommodate edits is much appreciated. Thank you for recommending us and the tip about the customization package. We're here to ensure your AOV skyrockets! 🚀

February 23, 2024

Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!

Tecovas
United States
Over 1 year using the app
Rebuy replied March 1, 2024

We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! 🌟 It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! 🚀

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

SET ACTIVE
United States
4 months using the app
Rebuy replied March 22, 2024

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.

January 25, 2024

Rebuy is comprehensive enough to customise our cart ourselves in 90% of cases, but for the rest 10% of edge cases or that extra bit of custom functionality Rebuy has a fantastic support team. They will go above and beyond to help you achieve your goals and you will learn things along the way. I wish they had a more comprehensive docs and for that I am taking off the 6th star. Sorry Rebuy, only 5 stars for you this time ;)

The Turmeric Co.
United Kingdom
Over 2 years using the app
Rebuy replied February 2, 2024

We truly appreciate your feedback and the 5-star rating, despite the longing for that 6th star! It's great to hear you find Rebuy comprehensive and our support team helpful for those unique cases. Your point about enhancing our documentation is well taken; we're on it to make your experience even smoother next time. Here's to striving for that 6th star in the future! 😉

April 23, 2024

Rebuy is great, especially their customer service! Monica has gone above and beyond to make the experience smooth. Looking forward to growing our business with their amazing tool.

SureFire CPR
United States
2 months using the app
Rebuy replied April 26, 2024

We're so glad to hear you've had a great experience with Rebuy and Monica! 🌟 Thank you for the kind words. We're excited to be a part of your business growth and are always here to ensure everything runs smoothly. Here's to a bright and successful future together!

April 16, 2024

Max has been very helpful with our needs to edit our Rebuy app!!!

The Qi
United States
Over 1 year using the app
Rebuy replied April 19, 2024

That's wonderful to hear! 🌟 We're glad Max was able to assist you effectively with your Rebuy app modifications. Thanks for sharing your positive experience, and remember, we're here to help whenever you need us!