Reviews (724)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

July 31, 2024

Great product, great team! We've seen consistent ROI and our MSM provides incredible support and insights and helps ensure that we're always optimizing and improving as Rebuy introduces updates and new features.

EVOLVh
United States
Almost 2 years using the app
Rebuy replied August 2, 2024

Thank you for your kind words! We're delighted that you're seeing consistent ROI and benefiting from our team's support and insights. We'll keep striving to help you optimize and improve with every update! 💪

September 18, 2024

Rebuy has been a great tool for us in having a seamless GWP experience, upselling our PDPs, and optimizing our minicart/checkout!

The support for Rebuys team has always been top notch! Specifically with our rep, Max.

Fur Professionals
United States
6 months using the app
Rebuy replied October 4, 2024

Thank you for the awesome feedback! 😊 We're thrilled that Rebuy has made your GWP, upselling, and checkout experiences seamless. Max and the rest of the team are always here to keep delivering top-notch support whenever you need it!

September 17, 2024

It's the best app for upsells and cross-sells. It's pure conversion booster with a lot of amazing functionality, good design and great support. Everything so smooth and simple. I love to work with this app and use it in a few of our stores! Special thank you to Steven from support team for his fast help. Appreciate it!

Protect-A-Bed
United Kingdom
12 days using the app
Rebuy replied September 19, 2024

Thank you for the awesome feedback! We're so happy to hear Rebuy has been a conversion booster across your stores and that you're loving the functionality and design. Huge shoutout to Steven for his quick support—he'll be thrilled to hear your kind words! 😊

August 29, 2024

Love all the support and once setup the process is super easy

CountyComm
United States
6 months using the app
Rebuy replied August 31, 2024

We’re so happy to hear you found the setup easy and our support helpful! We’re always here if you need anything else. Thanks for the love! 💙

July 10, 2024

Working with Max & Steven to solve an issue we had with our sidecart widget was great. Super responsive and great communication went a long way and reassured our team that we made the right choice in selecing Rebuy and that we would get to a solution quickly.

Singer
United States
8 months using the app
Rebuy replied July 12, 2024

Thank you for sharing your experience! 😊 We're thrilled that Max and Steven were able to assist you promptly and effectively. We're dedicated to ensuring your success and are always here to support you!

June 25, 2024

We're big fans of Rebuy. Its one of those rare Shopify apps that simply works great. The more you learn the platform, the more you find ways to improve not just your AOV and CVR, but also your customers' experience on your site. Rebuy's system of data sources as the logical foundation for its various widgets is very powerful without sacrificing user-friendliness. It's truly endless what you can do with Rebuy to increase your overall revenue.

The team over there is excellent too -- everyone I've chatted with through their live chat feature has been super helpful. Our merchant success manager Monica brings great ideas and feedback to our meetings and clearly has our continued success in mind. Our onboarding team of Logan and Aiman were great too.

There are things I would change about their analytics dashboard and reporting. Revenue is somewhat over-attributed, but not in a way that we're not aware of, and we've simply developed our own dashboard in-house using their CSV exports. Our in-house dashboard shows clear ROI, so we're confident that Rebuy is worth every penny.

Highly recommend!

Sea to Table | Wild Caught Seafood Online
United States
About 2 months using the app
Rebuy replied July 8, 2024

Thank you for your detailed and enthusiastic review! 🌟 We're thrilled that Rebuy is enhancing your AOV, CVR, and customer experience, and that our team has been so supportive. We'll take your feedback on the analytics dashboard to heart and strive to make it even better. Here's to your continued success with Rebuy! 🚀

July 12, 2024

We absolutely love REBUY! This app is a game-changer that enhances and strengthens our consumer conversion funnel. It's particularly fantastic for boosting AOV and CVR. Each widget can be tailored to our exact needs, creating an exceptional consumer experience. Plus, our Success Manager, Max, has been incredibly attentive. His recommendations have been spot-on, taking our performance to the next level. Highly recommended!

Sunday Citizen
United States
Over 1 year using the app
Rebuy replied July 26, 2024

Thank you for the glowing review! 🌟 We're thrilled to hear how Rebuy has enhanced your consumer conversion funnel and boosted your AOV and CVR. Max and our team are dedicated to your success, and we're excited to keep delivering exceptional experiences for you and your customers!

June 28, 2024

We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.

Ascent Nutrition
United States
Over 1 year using the app
Rebuy replied July 8, 2024

Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀

July 9, 2024

Adding rebuy to our site has been a game changer! It has helped increase our sales so much. I would highly recommend this app. We had such a great success working with Rebuy in the past that we have decided to add this app to our other brands. Working with Max Trummer and Suki Abdulla has been such a great experience and I have already learned so much. If you are looking to increase sales and cross sell your items Rebuy is the perfect platform to do so.

Softech USA
United States
26 days using the app
Rebuy replied July 12, 2024

Thank you for your amazing feedback! 🌟 We're thrilled to hear that Rebuy has significantly boosted your sales and that Max Trummer and Suki Abdulla have provided a great experience. We're excited to continue supporting your success across all your brands!

September 20, 2024

Great features and great support. Especially Our account manager Monica was very dedicated and quick to handle any problems.

APEC WATER
United States
3 months using the app
Rebuy replied October 4, 2024

Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed the features and support, especially Monica's dedication. We'll make sure she knows how much you appreciated her efforts!