Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

September 16, 2024

Our customer success manager Monica has been such a help with A/B testing, providing helpful insight & also providing areas of opportunity. The team is always great to work with!

ONE/SIZE
United States
About 1 year using the app
Rebuy replied September 19, 2024

Thank you for the fantastic feedback! We're delighted to hear Monica has been such a valuable resource in your A/B testing and helping identify new opportunities. We'll make sure to pass along your kind words to her and the team! 😊

Edited September 4, 2024

Rebuy has been a great tool for us at every step of the way. Our rep, Alison, is experienced, professional, determined and always willing to help us solve any issues we are having. Rebuy has truly been a game-changer for us and Alison is a HUGE part of that.

Adding more to the review here as we had some issues with a couple of our widgets and Steven from the chat messenger was so patient, hard working, and didn't give up until he found the solutions for both the issues we were having!

Rebuy, you have a great team on your hands!

HumanN
United States
About 1 year using the app
Rebuy replied August 2, 2024

Thank you for your wonderful feedback! We're delighted to hear that Rebuy has been a game-changer for you and that Alison's support has been invaluable. We're committed to continuing to provide the high level of service you deserve! 🌟

September 4, 2024

We've experienced increases in CVR and AOV as a result of the Rebuy smart cart and upsell widgets. We use page builder on top of our shopify store and we were concerned with implementation. However, the Rebuy team was responsive and addressed all of our questions/asks in a timely manner. Aiman at Rebuy helped us with our implementation and made me confident that we were going to be set up for success.

Fresh Peaches
United States
4 months using the app
Rebuy replied September 19, 2024

Thank you for sharing your experience! We're thrilled to hear that the Smart Cart and upsell widgets have boosted your CVR and AOV. It’s great to know Aiman and the team made your implementation process smooth and worry-free—we’re always here to support your success! 🚀

August 23, 2024

We are very satisfied with Rebuy on our website. I work with Moncia to keep our Rebuy App working top notch. She is always very responsive and eager to help solve our project tasks. I would recommend folks to use this app.

Boston General Store
United States
Over 1 year using the app
Rebuy replied August 31, 2024

We’re delighted to hear that Rebuy is serving your website well! Monica is indeed fantastic, and we’re glad she’s been able to assist you so effectively. Thanks for the recommendation—we’re here to keep things running smoothly! 😊

August 6, 2024

Aside from the fact that this is our most utilized app for its amazing features, I would like to thank Nam for going above and beyond to assist me. I can't thank him enough, honestly.

OrnamentallyYou
United States
About 2 years using the app
Rebuy replied August 23, 2024

We’re so happy to hear Rebuy is a key part of your toolkit, and a huge shoutout to Nam for delivering such exceptional support! 🙌 Your gratitude means the world to us, and we’ll make sure Nam knows how much his help is appreciated. Thanks for being a valued part of the Rebuy community!

August 5, 2024

Reza was great, helped us whenever we have any issue. Rebuy has been working well for us for a few years, great product and highly recommend

Latico Leathers
United States
About 2 years using the app
Rebuy replied August 23, 2024

Thank you for your recommendation and for sticking with Rebuy over the years! We're glad to hear Reza has been there to support you whenever needed. We're committed to keeping things running smoothly for you—here’s to continued success! 🙌

October 21, 2024

Tom was very helpful with one of our customizations :)

www.scentuals.com

Scentuals Natural & Organic Skin Care
Canada
About 2 years using the app
Rebuy replied October 24, 2024

Thanks for the shout-out! 😊 We're glad to hear Tom was able to help with your customization. If you need anything else, we're always here to assist!

July 31, 2024

Rebuy has significantly enhanced our website, offering numerous features that have boosted our average order value. The cost of the subscription is negligible compared to the return on investment we're seeing. Additionally, our account manager, Reza Zohouri, is exceptionally easy to work with.

Scentify Home
United States
About 2 years using the app
Rebuy replied August 2, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that Rebuy has boosted your average order value and that Reza has been a pleasure to work with. We look forward to continuing to support your success! 🚀

September 18, 2024

Rebuy has been a great tool for us in having a seamless GWP experience, upselling our PDPs, and optimizing our minicart/checkout!

The support for Rebuys team has always been top notch! Specifically with our rep, Max.

Fur Professionals
United States
6 months using the app
Rebuy replied October 4, 2024

Thank you for the awesome feedback! 😊 We're thrilled that Rebuy has made your GWP, upselling, and checkout experiences seamless. Max and the rest of the team are always here to keep delivering top-notch support whenever you need it!

September 17, 2024

It's the best app for upsells and cross-sells. It's pure conversion booster with a lot of amazing functionality, good design and great support. Everything so smooth and simple. I love to work with this app and use it in a few of our stores! Special thank you to Steven from support team for his fast help. Appreciate it!

Protect-A-Bed
United Kingdom
12 days using the app
Rebuy replied September 19, 2024

Thank you for the awesome feedback! We're so happy to hear Rebuy has been a conversion booster across your stores and that you're loving the functionality and design. Huge shoutout to Steven for his quick support—he'll be thrilled to hear your kind words! 😊