Reviews (786)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

September 14, 2022

This is a fast and easy way to boot A.O.V and increase the number of return customers. Very easy to use and has some great features. Highly recommend!

Fresh Chile
United States
Over 1 year using the app
Rebuy replied September 14, 2022

Thank you for the great review! We are so happy to see that you are finding such success with Rebuy. Please let us know if you ever have any questions!

April 11, 2023

We recently started using Rebuy and can't thank Rich enough for all the help he's given us. He has gotten us so excited to see the magic of this app and he has been so helpful and responsive with absolutely any question we had. He provides quick answers and great ideas. We have heard the best things about this platform and now we understand why. Thank you to the rebuy team, and especially Rich!

Tracie Martyn
United States
Over 1 year using the app
Rebuy replied April 11, 2023

Thanks so much for taking the time to share your positive experience with Rebuy and Rich! We take great pride in providing exceptional customer service and it's great to see that Rich was able to deliver that to you. Your feedback is invaluable and we'll make sure to pass on your message to the entire Rebuy team, including Rich.

If there's anything else we can assist you with, please don't hesitate to reach out.

March 16, 2023

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

Jerome Alexander
United States
Over 1 year using the app
Rebuy replied March 17, 2023

We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!

Edited January 31, 2023

Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!

Journee Collection
United States
Over 1 year using the app
Rebuy replied January 31, 2023

Thank you for your supportive review and giving us a chance to deliver results!! 🙏 😁 Let us know if there is ever anything we can help you with in the future!

September 12, 2022

Dante has been a great help and always following up on our account. Rebuy has helped us customize the checkout experience.

Monos
Canada
Over 1 year using the app
Rebuy replied September 12, 2022

Thank you for the wonderful review! We are happy to hear about your positive experience with the product and the team thus far. Please don't ever hesitate to reach out with any questions!

November 23, 2022

I downloaded this app and wasn't 100% sure how to use it, Nick from the support team was such a help! He jumped on a call me with straight away and had my issue fixed within 10 minutes. I felt so supported!

who is elijah
Australia
Over 1 year using the app
Rebuy replied November 24, 2022

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

January 10, 2024

Great product and amazing support!

Hickap
Sweden
Over 1 year using the app
Rebuy replied January 12, 2024

Thank you for the positive feedback! 🌟 We're thrilled to hear you're enjoying our product and the support from our team. Your satisfaction is our top priority, and we look forward to continuing to deliver great products and amazing support. 💪

Edited April 6, 2022

Rebuy is one of the best and most powerful apps on the Shopify App store. We've been using Rebuy for almost 2 years and are so impressed with not only the features and functionality but the excellent support they provide as well. We primarily utilize Rebuy for product add ons and GWP promotions and both are super easy to setup, edit, and publish on our own. Whenever I have had any trouble getting a widget edited on our site the Rebuy support team is quick to provide support and go above and beyond to get everything up and running smoothly. I can't recommend this app enough, it is a must-have for Shopify merchants!

reynspooner.com
United States
Over 1 year using the app
April 15, 2024

Working with Rebuy has completely up-leveled our business! Their team is super helpful and easy to work with -- shout out to Suki and Max. We just completed an expansion pack with them and are seeing incredible results already. For any ecommerce shop, this should be the #1 app your install.

Energy Muse
United States
About 1 year using the app
Rebuy replied April 19, 2024

We're over the moon to hear how much Rebuy has helped elevate your business! 🚀 Big thanks for the shoutout to Suki and Max; I’ll make sure they get your kudos. It's fantastic that the expansion pack is already showing great results. Thank you for recommending us as the go-to app for ecommerce shops—we're here to keep delivering that top-notch experience!

December 21, 2022

An absolute must-have for every e-commerce store! This has helped lift revenue by hundreds of thousands of dollars already, just a few months in. I recommend this to all my fellow e-commerce founders.

Solawave
United States
Over 1 year using the app
Rebuy replied December 21, 2022

Fantastic!!!! Thanks for the feedback and positive review. It looks like your store is crushing it! Give us a shout if you ever need anything. We are here to help you and your business succeed 🙌