Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

October 5, 2022

The app alone is brilliant. It takes some getting used to just because it seems overwhelming at first. But the time you take to familiarize yourself will pay you back in spades. Also, I can't say enough about the support team. You can feel that they care. Every single person I have chatted with has been fantastic. They go above and beyond in every way.

WodBottom
United States
Almost 2 years using the app
Rebuy replied October 5, 2022

Thank you so much for this wonderful review! We are overjoyed to hear about your positive experience with the product and the team. We are excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

December 20, 2022

The app is very intuitive and makes running campaigns quite easy. Matt and Suki are always amazing when troubleshooting all our questions and helping us leverage the platform to boost our AOV! Anytime we run into an issue - they're quick to respond and help out. Great addition to our app stack - they have thought of everything and are really receptive to feedback. A+

Alani Nu
United States
Almost 2 years using the app
Rebuy replied December 20, 2022

Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! 🙏

Edited January 18, 2023

best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy

update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great

cloudsharks
United States
Almost 2 years using the app
Rebuy replied August 1, 2022

Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
Almost 2 years using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.

November 11, 2023

Great app with excellent support. Monica has been incredibly helpful in building plans for our Black Friday campaign, always providing us with new ideas and much support. 100% recommended.

Naturecan JP
United Kingdom
Almost 2 years using the app
Rebuy replied November 13, 2023

Thanks a bunch for your positive feedback! We're so happy to hear you find Rebuy great, and it's fantastic that Monica has been incredibly helpful in planning your Black Friday campaign. If you ever need more assistance or have questions, feel free to reach out. We're here to support you, and we appreciate the recommendation! 🛍️🌟

Edited April 26, 2020

Amazing team, great app with amazing features to help increase AOV, get more return customers and more. The support is just amazing. Great job guys, will continue on using.

Babe Cosmetics
United States
Almost 2 years using the app
Rebuy replied April 26, 2020

Thank you for your review Avia! We appreciate your business very much!! And, there’s a lot more we can do too!! Let’s keep it up. Cheers!

Edited December 13, 2022

Rebuy is a great app with many features under one umbrella, making it a must-have app for any eCommerce store! From a great cart drawer with all the necessary features, to various upsells from the beginning to the end of the funnel, you can go in all directions with them - which is perfect for increasing that much-needed avg order value. Also, their support is excellent, efficient and fast to reply, Isaac and Christian have been a blessing to us when something went wrong. Can only highly recommend the app! With all the great features in one (in fact multiple apps in one) and their great support, the price is more than justified - for the ones doubting at the start.

SifCharge
Hong Kong SAR
Almost 2 years using the app
Rebuy replied October 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!

March 13, 2023

The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.

Lane 201
United States
Almost 2 years using the app
Rebuy replied March 13, 2023

Hey Lane 201 Team! We wanted to take a moment to thank you for taking the time to share your positive experience with our company. Your kind words mean the world to us and we are thrilled to hear that you are having a great experience! Please let us know if there is anything we can ever do to help you in the future!

November 6, 2020

Love this app! We recently added Rebuy to their store and their customer service team was amazing. We asked for a custom widget on our cart preview and Dylan built it for us in less than 24 hours. Highly recommend Rebuy!

Cure Hydration
United States
Almost 2 years using the app
Rebuy replied November 6, 2020

Thank you so much!! Working hard on the daily! Yew!! 🏄

July 26, 2022

Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!

Get Otter Space
United States
Almost 2 years using the app
Rebuy replied July 26, 2022

Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!