Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

April 14, 2021

Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend

Rowan, Inc.
United States
Over 1 year using the app
Edited February 9, 2024

I have seen good results with the Rebuy App. Bradley in tech support is Rock Solid and is always happy to help me integrate with our site. Steve is also Amazing and just helped me customize the smart cart for a live promo.

Dr Jimz
United States
Over 1 year using the app
Rebuy replied July 1, 2022

Thanks for the great review!

We are happy you are enjoying the app and the support.

August 25, 2022

Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!

Teen Hearts Clothing - STAY WEIRD
United States
Over 1 year using the app
Rebuy replied August 25, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!

January 11, 2023

Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.

Rolda Cosmetics
United States
Over 1 year using the app
Rebuy replied January 11, 2023

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy

Edited January 17, 2023

Amazing communication from Christian and Isaac. They even helped with a small customization to our cart drawer. Up and running in a single day. Would highly recommend them for your cross-sell tech stack.

Prospect Print Co.
United States
Over 1 year using the app
November 6, 2023

Awesome app for cart developments, support team is super helpful and are always reaching out with tips and tricks! Highly recommend this app

Shieldfit
Australia
Over 1 year using the app
Rebuy replied November 13, 2023

Thanks a bunch for the awesome feedback! We're delighted to hear you're finding our app useful for cart developments. Our support team is thrilled to assist, and it's great to know their tips and tricks are hitting the mark. If you ever need more advice or have questions, don't hesitate to reach out. We appreciate the recommendation! 😊🛒✨

January 5, 2023

Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure!

Phil Symonds
We Sound Human Founder/CEO

We Sound Human
United States
Over 1 year using the app
Rebuy replied January 5, 2023

Customer success is what we love!! 🙌 Thank you for sharing your story! Helping our customers success if SO important to us and we are so glad to see that you have had an awesome experience with our team.

Dont hesitate to give us a shout should you need anything!

Edited January 16, 2024

FANTASTIC support from Moe! I needed help with some custom css coding and he got straight to it! Love this app. Saw a huge increase in AOV since we implemented their smart cart as well! 10/10

MyBlend
Sweden
Over 1 year using the app
Rebuy replied September 27, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

February 9, 2022

Strauss was incredibly helpful in creating custom css code to add to our cart for a very specific product need. He quickly and efficiently helped us to resolve this issue in a day! Thanks so much!

Cocomels
United States
Over 1 year using the app
May 12, 2023

From downloading the app to receiving support to setting up, Rebuy have been amazing. I especially want to shout out Suki, who has been so helpful and has helped me get set up for success. Lovely team and lovely product!

Rascal Coffee
United Kingdom
Over 1 year using the app
Rebuy replied May 12, 2023

Wow, it's fantastic to hear that your experience with Rebuy has been absolutely amazing from start to finish! It's so important to have a supportive team by your side, and it sounds like Suki has been a real superstar in helping you set up for success.

If there's anything else we can do to help you out, please don't hesitate to reach out. We're always here to support you and make your experience even more exciting! Have an absolutely incredible day!