Reviews (740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.
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Rebuy has helped us to create the personalized customer experience we've been wanting for our users. Features that we thought we'd have to custom-build, they create a solution for. Thank you Rebuy!
Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your website be successful with the power of Rebuy!!
Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!
Thanks so much for taking the time to leave such a nice review!
Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others.
Please let us know if there is ever anything we can do for you in the future 😊
I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app.
The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.
Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏
I used this app to help me run promotions. I really like how it does GWP. Support is awesome. Always finding a solution to various requests from our end!
Thanks so much for the review! We are excited that you are enjoying the app. We are constantly working on the user interface design to improve the experience, so we are happy to take any of your feedback on your use case for the bundle offers! If you are interested in submitting some feedback, you can send it to our support team at Support@rebuyengine.com. We will share it with our product team to review!
Please don't hesitate to reach out if you ever have any questions!
I have been using Rebuy on our store for a while now and I'm stoked with its performance. It has so many features that I've been able to get rid of a bunch of other apps. The support team is also quick to reply and extremely helpful. Thanks guys!
Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.
Recently we had some issues with the Rebuy platform - an outage has happened. However, the Rebuy team is communicating with us and taking action. This is a solid approach and earns respect.
We sincerely apologize for the inconvenience you experienced due to the temporary impact of our services. Thank you for bringing this to our attention, and we value your business. Our leadership team will be in contact to discuss this matter directly with you so we can make this right!
Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!
We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! 😊🌟🚀
We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.
So, I installed Rebuy and their customer service was so great. Strauss spent about an hour on the phone with me helping me set this up correctly because I can be technologically challenged. Then, I realized that it didn't integrate with Pagefly which caused me to kneejerk uninstall. BIG MISTAKE. I tried about 4 other apps for upsell/crosssell abilities and quickly discovered that this one is by far the best. Not only does it integrate nicely with my site, it also actually upsells. So I came crawling back and requested assistance again. They gently made fun of me and now I'm more happy than ever. Not integrating with pagefly actually turned out to be not a big deal at all since I only use it for a couple of things. This app is pretty easy to use once you get the hang of it and the team will spend time with you getting it going. That part is the most important as the other apps I tried couldn't be bothered with me. One took days to even respond with a brush off message. Thanks, Rebuy!
We are growing with the indispensable ReCharge. The application is excellent and the customer service gets things done in 2023. We have been with them over 2 years and thought I would leave a review.
Thank you so much for the amazing feedback! We thrilled to hear that you're experiencing growth and finding our application to be excellent. It's always our goal to provide a top-notch product that meets the needs of our valued customers, so knowing that we're making a positive impact on your business is incredibly rewarding.
If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.