Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

May 11, 2022

This is an amazing app! it has increased our AOV with the smart cart add on and upsell widgets. High recommended!

Indestructible MFG
Canada
Over 1 year using the app
Rebuy replied May 11, 2022

Thank you for sharing!

Edited June 14, 2023

Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.

Devoteewear
Canada
Over 1 year using the app
Rebuy replied June 14, 2023

Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.

August 30, 2022

Rebuy has helped us to create the personalized customer experience we've been wanting for our users. Features that we thought we'd have to custom-build, they create a solution for. Thank you Rebuy!

Grande Cosmetics
United States
Over 1 year using the app
Rebuy replied August 30, 2022

Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your website be successful with the power of Rebuy!!

May 1, 2023

Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!

Daily Kairos
United States
Over 1 year using the app
Rebuy replied May 2, 2023

Thanks so much for taking the time to leave such a nice review!

Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others.

Please let us know if there is ever anything we can do for you in the future 😊

January 3, 2023

I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app.

The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.

Fit With Cambrie
United States
Over 1 year using the app
Rebuy replied January 3, 2023

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏

Edited March 27, 2023

I used this app to help me run promotions. I really like how it does GWP. Support is awesome. Always finding a solution to various requests from our end!

Marcella
United States
About 1 year using the app
Rebuy replied August 15, 2022

Thanks so much for the review! We are excited that you are enjoying the app. We are constantly working on the user interface design to improve the experience, so we are happy to take any of your feedback on your use case for the bundle offers! If you are interested in submitting some feedback, you can send it to our support team at Support@rebuyengine.com. We will share it with our product team to review!

Please don't hesitate to reach out if you ever have any questions!

December 15, 2022

I have been using Rebuy on our store for a while now and I'm stoked with its performance. It has so many features that I've been able to get rid of a bunch of other apps. The support team is also quick to reply and extremely helpful. Thanks guys!

ASN Online
New Zealand
About 1 year using the app
Rebuy replied December 15, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

Edited October 11, 2023

Recently we had some issues with the Rebuy platform - an outage has happened. However, the Rebuy team is communicating with us and taking action. This is a solid approach and earns respect.

The Brew Company
Denmark
About 1 year using the app
Rebuy replied October 10, 2023

We sincerely apologize for the inconvenience you experienced due to the temporary impact of our services. Thank you for bringing this to our attention, and we value your business. Our leadership team will be in contact to discuss this matter directly with you so we can make this right!

January 12, 2022

We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.

Eat Well Nashville
United States
About 1 year using the app
October 27, 2023

Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!

Lokai
United States
About 1 year using the app
Rebuy replied October 30, 2023

We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! 😊🌟🚀