Reviews (770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.
Refine
-
By rating
We moved from another personalized platform to Rebuy and I'm so happy we made the move. We've been live for just a few weeks and I've already seen better performance from this app. The functionality of the widgets and the seamless integration and the back end are superior. And the tech support has been super helpful, special call out to Rich Matukaitis, thanks for all your help in getting everything set up and working properly!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with Rebuy. It's wonderful to know that the transition has already yielded improved performance and that you're finding the functionality of our widgets and seamless integration superior. We'll make sure to pass on your appreciation to Rich Matukaitis for his exceptional assistance in setting everything up. If you ever need further support, we're here to help. Welcome to the Rebuy family!
I reached out to the support team because a drop down menu in the smart cart was not displaying properly on my website. Christian replied promptly and Strauss fixed the issue within 24 hours. It turned out to be a CSS issue with my theme. Great support!
This is a fast and easy way to boot A.O.V and increase the number of return customers. Very easy to use and has some great features. Highly recommend!
Thank you for the great review! We are so happy to see that you are finding such success with Rebuy. Please let us know if you ever have any questions!
We recently started using Rebuy and can't thank Rich enough for all the help he's given us. He has gotten us so excited to see the magic of this app and he has been so helpful and responsive with absolutely any question we had. He provides quick answers and great ideas. We have heard the best things about this platform and now we understand why. Thank you to the rebuy team, and especially Rich!
Thanks so much for taking the time to share your positive experience with Rebuy and Rich! We take great pride in providing exceptional customer service and it's great to see that Rich was able to deliver that to you. Your feedback is invaluable and we'll make sure to pass on your message to the entire Rebuy team, including Rich.
If there's anything else we can assist you with, please don't hesitate to reach out.
ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!
We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!
Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!
Thank you for your supportive review and giving us a chance to deliver results!! 🙏 😁 Let us know if there is ever anything we can help you with in the future!
Dante has been a great help and always following up on our account. Rebuy has helped us customize the checkout experience.
Thank you for the wonderful review! We are happy to hear about your positive experience with the product and the team thus far. Please don't ever hesitate to reach out with any questions!
Great product and amazing support!
Thank you for the positive feedback! 🌟 We're thrilled to hear you're enjoying our product and the support from our team. Your satisfaction is our top priority, and we look forward to continuing to deliver great products and amazing support. 💪
I downloaded this app and wasn't 100% sure how to use it, Nick from the support team was such a help! He jumped on a call me with straight away and had my issue fixed within 10 minutes. I felt so supported!
Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!
Rebuy is one of the best and most powerful apps on the Shopify App store. We've been using Rebuy for almost 2 years and are so impressed with not only the features and functionality but the excellent support they provide as well. We primarily utilize Rebuy for product add ons and GWP promotions and both are super easy to setup, edit, and publish on our own. Whenever I have had any trouble getting a widget edited on our site the Rebuy support team is quick to provide support and go above and beyond to get everything up and running smoothly. I can't recommend this app enough, it is a must-have for Shopify merchants!