Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

October 2, 2023

I will always recommend this app, not only for all the features it offers, but also for its excellent customer service!!

Keanes Jewellers
Ireland
Over 1 year using the app
Rebuy replied October 6, 2023

😊 Thank you for your wonderful feedback! We're delighted to know you're happy with our app and customer service. Your recommendation truly means the world to us, and we're dedicated to ensuring you always have a fantastic experience. If you need help or have any questions, feel free to get in touch anytime. Your support is truly appreciated! 🙌

Edited June 14, 2023

Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.

Devoteewear
Canada
Over 1 year using the app
Rebuy replied June 14, 2023

Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.

August 30, 2022

Rebuy has helped us to create the personalized customer experience we've been wanting for our users. Features that we thought we'd have to custom-build, they create a solution for. Thank you Rebuy!

Grande Cosmetics
United States
Over 1 year using the app
Rebuy replied August 30, 2022

Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your website be successful with the power of Rebuy!!

December 5, 2023

We've been using Rebuy for a few years now and it's truly an awesome upsell app for our business - I don't write reviews often but I've seen consistent results for a long enough time (both in performance and in their support) that it's worth sharing my experience. The most obvious widgets where impact/results are most black & white is with the checkout upsells (if you're on Plus) and the post purchase offers. We use the other widgets too but it's hard to know what the customer would have bought without the upsells unless you can run a true a/b test. That said, we know with certainty that Rebuy is helping us improve AOV and generate extra profit over and above their cost - which is the whole point! Over the years, the team has always been very helpful (impressively so compared to many other apps on Shopify) and our Success Manager, Max, in particular has been very helpful and great to work with. Don't sleep on this app, especially if you have skus that pair well together.

Pepper + Vetiver
United States
About 1 year using the app
Rebuy replied December 8, 2023

Your review made our day! 🌟 We're thrilled to be your go-to upsell app, and your consistency over the years speaks volumes. It's fantastic to hear that both performance and support have been spot-on for you.

Checkout upsells and post-purchase offers are where the magic happens, right? 🚀 We totally get the importance of A/B testing, but knowing for sure that Rebuy is boosting your AOV and adding extra profit is music to our ears!

Major props for shouting out Max and our team – we're all about making your experience top-notch. Thanks a million for sharing your journey with us!

May 1, 2023

Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!

Daily Kairos
United States
Over 1 year using the app
Rebuy replied May 2, 2023

Thanks so much for taking the time to leave such a nice review!

Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others.

Please let us know if there is ever anything we can do for you in the future 😊

January 3, 2023

I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app.

The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.

Fit With Cambrie
United States
Over 1 year using the app
Rebuy replied January 3, 2023

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏

November 16, 2023

Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.

Dalstrong
United States
About 1 year using the app
Rebuy replied November 20, 2023

Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀

Edited March 27, 2023

I used this app to help me run promotions. I really like how it does GWP. Support is awesome. Always finding a solution to various requests from our end!

Marcella
United States
About 1 year using the app
Rebuy replied August 15, 2022

Thanks so much for the review! We are excited that you are enjoying the app. We are constantly working on the user interface design to improve the experience, so we are happy to take any of your feedback on your use case for the bundle offers! If you are interested in submitting some feedback, you can send it to our support team at Support@rebuyengine.com. We will share it with our product team to review!

Please don't hesitate to reach out if you ever have any questions!

December 15, 2022

I have been using Rebuy on our store for a while now and I'm stoked with its performance. It has so many features that I've been able to get rid of a bunch of other apps. The support team is also quick to reply and extremely helpful. Thanks guys!

ASN Online
New Zealand
About 1 year using the app
Rebuy replied December 15, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

January 12, 2022

We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.

Eat Well Nashville
United States
About 1 year using the app