Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

October 17, 2023

Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience.
The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.

Cheeky Chickadee Store
Australia
About 1 year using the app
Rebuy replied October 20, 2023

We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀

December 28, 2021

great and fast support, rebuy is our core market, impossible to come back without it, we love it ;-)

Oniros
France
About 1 year using the app
October 12, 2022

We implemented this app for the flyout cart and recommend items feature. I was recently having some issues and one of their customer service reps, named Diana, was a lifesaver. She was so patient and helped me fix wonky coding that our contract developers implemented in an effort to match our branding.

1908 Brands
United States
About 1 year using the app
Rebuy replied October 15, 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!

July 19, 2023

Rebuy has been an awesome tool for increasing our AOV and conversion. We are seeing great results on our Cart and Checkout widgets, not only in product discovery but also in building larger baskets. Their team is really hands on and responsive and the app is very intuitive.

Vosges Haut-Chocolat
United States
About 1 year using the app
Rebuy replied July 21, 2023

Thank you for your kind words and appreciation. We're committed to providing the best support, and we're here to assist you further with any feedback or questions you may have. We value you as a customer and thank you for choosing Rebuy!

June 26, 2023

We have been using this app for its AI recs over the last 12-13 months and have received an increase in AOV, recently after upgrading to plus, we've utilized their other features and have only noticed an increase overall.

Their support is top-notch and they're very quick to respond, answer any questions and fix any problems.

Thank you to the rebuy team - we are customers for life!

Space Cables
United States
About 1 year using the app
Rebuy replied June 26, 2023

Thank you so much for your kind words and for sharing your positive experience with our app and team. We take great pride in providing a top-notch product and support, and we are pleased to know that we have met your expectations. If there's ever anything else we can assist you with, please don't hesitate to reach out. We are here to support your success every step of the way!!! 🤩🤩

December 15, 2022

I'm committed. All in. I want to become a ReBuy Power (User) Ranger.
After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling.

I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!

AccidentallyWesAnderson
United States
About 1 year using the app
Rebuy replied December 15, 2022

Thank you so much!! 🙏 We are looking forward to doing everything we can to help support and grow your business. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

P.S. Go Go Power Rangers!!

March 17, 2022

We use this app to show product recommendations on the PDP and cart flyout. It looks amazing and works as intended. Support is extremely helpful as well!

Renwick
United States
About 1 year using the app
July 21, 2022

Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.

Alex Crane
United States
About 1 year using the app
Rebuy replied July 21, 2022

Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!

October 6, 2023

Great support! Easy setup.

Bimson Power
United Kingdom
About 1 year using the app
Rebuy replied October 10, 2023

Awesome to hear you're happy with our support and found the setup a breeze! If you ever need assistance or have questions in the future, we're here for you. Thanks for choosing us! 😊👍

August 11, 2022

Great customer service and assistance when implementing and integrating product. Product is fast and efficient and very customizable.

Case-Mate
United States
About 1 year using the app
Rebuy replied August 11, 2022

Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!