Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

September 13, 2022

The whole Rebuy team has been a pleasure to work with from initial integration, all the way through optimization. Between the friendly and helpful team and the results themselves, I am a Rebuy advocate.

Stash Tea
United States
12 months using the app
Rebuy replied September 13, 2022

Hey Stash Tea Team!

Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success!

January 20, 2023

Rebuy is by far the most valuable app we have used in our shop. Checkout for our customers is easy and being able to suggest products as an impulse buy has worked well for us. In addition, whenever we have needed help, the team has been incredibly helpful — by far the most helpful out of ANY app that I currently (or previously) have used. Definitely recommend this app.

Forged Flare®
United States
12 months using the app
Rebuy replied January 20, 2023

Thank you so much for taking the time to leave a 5 star review and giving us a chance to help grow your business! It has been an absolute PLEASURE working with you. Don't hesitate to ever reach out should you need anything 😊

April 17, 2020

Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!

SmilePro Worldwide
Australia
11 months using the app
Rebuy replied April 17, 2020

Your feedback has been awesome!! And we appreciate your business!! Thank you!! 🙏 It's been really fun working with you and your team to deploy Rebuy's cross-sell and upsell tools across your entire collection of domestic and international stores. Nice work. Cheers!

February 28, 2022

Great customer service! I had an issue with the billing and they were quick to give me a complete refund. The app itself is very useful for upsells and cross-sells.

Gears Canada
Canada
11 months using the app
August 30, 2022

fantastic App. even better support team. There is a bit of a learning curve, but once you get a hang of it, it can do a lot. Definitely recommend.

VacuumWarehouse
Canada
11 months using the app
Rebuy replied August 30, 2022

Thank you for the great review. We are so happy that you are enjoying the app and the support! Please don't ever hesitate to reach out to us if you have any questions.

November 17, 2022

Excellent customer support! Great features and really increases our AOV and overall ROI. Super happy with Rebuy!

Curio.Dental
United States
11 months using the app
Rebuy replied November 17, 2022

Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!

Edited April 29, 2020

AMAZING customer service! John was always available to solve my questions regardless of the time zone difference. The app is everything I was looking for, easy customisable product page crossales, quick to set up and overall made my life easier! I've tried 3 cross selling apps before Rebuy but none of them were this good. Plus you have a top customer service team to help you whenever. Defy recommended!

Perfezione Lingerie
United States
11 months using the app
Rebuy replied November 19, 2019

Terrific! Thank you for using Rebuy and for sharing your experience with others. We read and respond to every review. We appreciate your business and look forward to working with you over the long term! Again, thanks! Reviews like this make a huge difference for us. - From all of us at Rebuy

March 21, 2023

A+ app. and the premiere choice for upselling. There are plenty of other competitors in this space, but the hands-on help we get from our CSM, Janet, is what differentiates Rebuy from the crowd. She's gone above and beyond on several occasions. Truthfully, without her we probably would have went with a competitor.

AutoBrush®
United States
11 months using the app
Rebuy replied March 21, 2023

Thank you for your wonderful review! We take great pride in our product, and it's always a joy to hear when our customers appreciate the work we put in. We are proud to have Janet on our team, she is one of a kind and always putting in that extra effort to help others succeed 🤩

Thank you again for your kind words and for choosing Rebuy!! If you ever need any further assistance, please don't hesitate to reach out to us.

July 13, 2022

Rebuy is the best app for upsells. It really is super powerful, easy to use and feature-packed. You can do any upsell/cross-sell you want (in-cart, popups, checkout, post-purchase) and they even started rolling out other stuff like reordering landing pages. Lastly, their customer service is great; responsive and professional. Highly recommended.

Duradry
United States
11 months using the app
Rebuy replied July 13, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!

August 31, 2022

Very useful app, great customer service! Shout out to Matt, Nick and Isaac for continuously going above and beyond!

Relatable
United States
11 months using the app
Rebuy replied August 31, 2022

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!