Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

July 16, 2021

So, I installed Rebuy and their customer service was so great. Strauss spent about an hour on the phone with me helping me set this up correctly because I can be technologically challenged. Then, I realized that it didn't integrate with Pagefly which caused me to kneejerk uninstall. BIG MISTAKE. I tried about 4 other apps for upsell/crosssell abilities and quickly discovered that this one is by far the best. Not only does it integrate nicely with my site, it also actually upsells. So I came crawling back and requested assistance again. They gently made fun of me and now I'm more happy than ever. Not integrating with pagefly actually turned out to be not a big deal at all since I only use it for a couple of things. This app is pretty easy to use once you get the hang of it and the team will spend time with you getting it going. That part is the most important as the other apps I tried couldn't be bothered with me. One took days to even respond with a brush off message. Thanks, Rebuy!

My Little Magic Shop
United States
About 1 year using the app
May 15, 2023

We are growing with the indispensable ReCharge. The application is excellent and the customer service gets things done in 2023. We have been with them over 2 years and thought I would leave a review.

Skinesa
United States
About 1 year using the app
Rebuy replied May 15, 2023

Thank you so much for the amazing feedback! We thrilled to hear that you're experiencing growth and finding our application to be excellent. It's always our goal to provide a top-notch product that meets the needs of our valued customers, so knowing that we're making a positive impact on your business is incredibly rewarding.

If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.

October 7, 2022

This was a great addition to our store. The Rebuy team has been very helpful along the way. Highly recommend.

Ned
United States
About 1 year using the app
Rebuy replied October 7, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

April 14, 2021

Incredibly impressed with this app and the amazing support team over at Rebuy! Would highly recommend!

Little Sleepies
United States
About 1 year using the app
January 13, 2021

Cannot rate highly enough. Support installed and customised the app for us and responded to all my questions in under an hour. We put the app live on our storefront and saw an immediate 7% boost to AOV. Absolute no-brainer. If you aren't already doing product, cart, and cart drawer upsells, install this app today! My only constructive feedback is that the reporting/ analytics is a bit clunky, but the info is there.

Pick N Mix London
United Kingdom
About 1 year using the app
November 2, 2023

This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.

DrawLUCY
United States
About 1 year using the app
Rebuy replied November 6, 2023

Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.

October 6, 2022

This app helped us consolidate our tech stack. Prior to discovering ReBuy we were using separate apps for cart slider, upsells & cross sells, and recommended products. The team was extremely helpful with getting everything set up and offering their support as needed.

LyfeFuel
United States
About 1 year using the app
Rebuy replied October 6, 2022

Hey LyfeFuel Team!

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

October 17, 2023

Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience.
The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.

Cheeky Chickadee Store
Australia
About 1 year using the app
Rebuy replied October 20, 2023

We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀

March 22, 2022

We've been using the product recommendations at checkout, works great. Setup has been easy and disturbance-free on live site.

Miniweight
France
About 1 year using the app
Edited February 7, 2023

Well, we have had Rebuy Personalization app for the better part of 2022 into 2023 and the results are socksational. We launched 6 different product widgets throughout the site.
Some are AI driven while others remind visitors what products they browsed on the site (kinda like a wishlist). We have 4000 different socks so the "recently visited" widget helps remind visitors so they can add-to-cart quickly, increasing
conversions. The widget ui is silky smooth to the touch and the add-to-cart button is tightly integrated and blazing fast. In our Rebuy Smart Cart Drawer we have a 3rd party integration with "Card Isle" that fits well with our gifting and gift wrapping add-ons. We also have more AI driven widgets in the cart. On the checkout page we have another upsell widget for quick adds. And we are now testing after checkout up-sells to a specific audience. Any support questions, be it technical or marketing, are handled quickly. The launch manager made the process simple, expect to be up and running in no time, that was our experience. Highly recommend this app. Kudos to the Rebuy Team!

John's Crazy Socks
United States
About 1 year using the app