Reviews (755)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

April 2, 2024

Rebuy widgets have had an impact on our ability to personalize product recommendations to customers. They have so many great widgets to use in a store. The flyout cart and upgrade to subscription feature are a game changer. Our dedicated CSM, Monica, is awesome. She is an extension of our team helping us optimize our stores and alerting us to new features that might be worth testing out. Looking ...

Unjury
United States
7 months using the app
Rebuy replied April 5, 2024

We're thrilled to hear about the positive impact Rebuy widgets have made on your personalization efforts! 🚀 Monica and the rest of our team are delighted to be considered an ...

April 6, 2023

Great addition to our tach stack. Does exactly what you need it to and more. Support team are excellent with both strategy and technical support. Our success manager Rich has been an excellent help!

Au Vodka
United Kingdom
7 months using the app
Rebuy replied April 6, 2023

Thanks so much for the great review! We are pumped to hear that the app is performing so well for your business. We will be sure to pass on your appreciation to Rich and the ...

November 22, 2023

Great app, Max is my manager and has helped me greatly setting up different features. Greatly appreciate his work.

The Vibit
Australia
7 months using the app
Rebuy replied November 24, 2023

Thanks for the positive feedback! It's wonderful to hear that you find Rebuy a great app and that Max has been instrumental in your success. If you ever need more assistance ...

October 4, 2023

The customer care team is especially helpful when ever you have questions or support needs.

DOLAN
United States
7 months using the app
Rebuy replied October 6, 2023

We're so glad to hear you find our customer care team helpful! If you ever have more questions or need support, just give us a shout. We're here to help! 😊🌟

October 4, 2022

I use this app to help me with upselling of a product. I came across this app and it has really help me with sale. I did a upgrade on my theme and I lost this app when I noticed I contact the Rebuy Support and got a fast reply from Christian. Christian worked with me for a couple days to make sure it would work on the new theme. I must say he did a great job I'm so happy and I would recommend ...

Jack & Jill Dog Diapers
Canada
7 months using the app
Rebuy replied October 4, 2022

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

November 21, 2023

This app has been so helpful in so many ways. We use it throughout our customers shopping experience and it is great for running promos functionality. Max Trummer is our success manager and is so responsive, friendly and helpful! He helped us immediately when we needed some last minute promos running during the busiest time of year. So grateful!

Pawstruck.com
United States
7 months using the app
Rebuy replied November 24, 2023

So glad Rebuy's been a huge help for your business! If you ever need more assistance or have questions, feel free to reach out. We're here for your success! 😊

December 23, 2022

Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.

jrny
United Kingdom
7 months using the app
Rebuy replied December 23, 2022

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out if you need anything. Best of luck growing your shop! Happy ...

October 28, 2023

Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.

The Pink a la Mode
United States
7 months using the app
Rebuy replied October 30, 2023

That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we ...

October 23, 2023

We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!

Catori Life
United States
7 months using the app
Rebuy replied October 30, 2023

We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't ...

December 21, 2022

An absolute must-have for every e-commerce store! This has helped lift revenue by hundreds of thousands of dollars already, just a few months in. I recommend this to all my fellow e-commerce founders.

Solawave
United States
7 months using the app
Rebuy replied December 21, 2022

Fantastic!!!! Thanks for the feedback and positive review. It looks like your store is crushing it! Give us a shout if you ever need anything. We are here to help you and ...