Reviews (770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.
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Rebuy has become - for good reason - an essential part of the DTC stack. However, like a lot of software, it's only as good as the support you receive. And that is why we have given it 5 stars. Monica, our Success Manager, was tireless, patient, and knowledgeable. As powerful a tool that Rebuy is, we probably would have given up on it if not for her.
We're honored to be an essential part of your DTC stack! Your 5-star rating means a lot, and we're thrilled to hear that Monica was able to support you. We're here to ensure Rebuy continues to meet your needs. If you ever need more assistance or have questions, don't hesitate to reach out. We appreciate your trust and support! 😊
An absolute must-have for every e-commerce store! This has helped lift revenue by hundreds of thousands of dollars already, just a few months in. I recommend this to all my fellow e-commerce founders.
Fantastic!!!! Thanks for the feedback and positive review. It looks like your store is crushing it! Give us a shout if you ever need anything. We are here to help you and your business succeed 🙌
Very good customer service and has helped with increasing our sales.
Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀
Support team is unbelievable and went above and beyond in helping me with a specific layout that I needed. Cart is much cleaner than the default theme one and allows for very easy upsells.
Thank you so much for your kind words! We are thrilled to hear that we were able to exceed your expectations in helping you with your specific layout needs, and that you are happy with the results.
Please don't hesitate to reach out to us again if you need any further assistance or have any other questions. We are always here to help!!
Amazing app! By far one of the best customer support from any SaaS business out there! These guys will do the most to make sure you're up and running smoothly!
The overall experience has been great so far.
We had the app installed on one of the websites, implemented dynamic bundles and gift with purchase which went well and seen results straight away.
Since we started working with Monica Neal on the "7 weeks growth program" I feel like we have finally started to make the most out Rebuy Engine. Monica's been great leading the growth and keeping us updated with the new widgets. I'd also like to mention we had difficulties implementing the SmartCart due to our custom theme, the team was on it and helped us deliver an "on brand" customer experience without having to involve a 3rd party developer, mega helpful.
That's fantastic to hear! We are so glad to know that the overall experience has been great, and it sounds like Monica Neal and the team have been doing an excellent job in helping you implement the tool. Please do reach out if you ever need anything in the future!
Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well
Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!
Aiman Alamdy is an absolute beast!
Most reps will just respond to an inquiry with a ton of links with robust documentation on how the user needs to make the change. Aiman was able to get into the code over a Zoom call and help us from start to finish to set up our upsells and ensure they were firing.
He cares about customers and is willing to go above and beyond to ensure they are taken care of.
Thank you for the glowing review! We are happy to hear that you have been having such a wonderful experience with the Rebuy. Please don't hesitate to reach out should you have any questions 🤩
We are loving the Rebuy App on our Shopify store. The ap is amazing and the support is off the charts. Hightly recommend...
Thanks a bunch for the love! 🚀 We're stoked to hear you're loving the Rebuy App on your Shopify store. If you ever need anything, our support team is always here to rock your world. Highly appreciate the recommendation! 🌟
Incredible tool to dynamically upsell items, AND works in Recharge's checkout too. The setup is very easy/intuitive to use. For the more technical offers we wanted to test, their team is very helpful and communicative, we were testing out a very custom setup for some of our biggest holiday deals and they were available to assist us throughout the entire process, including weekends and late nights. Couldn't have done it without their great team. Shoutout to Dylan & Strauss!
Shout out to Dylan and Strauss for sure!! Dream team right there! 💫 Let’s goooo fellas! 💪 and thank YOU for sharing your experience and taking the time to leave a positive review for us. It makes a huge difference to our entire team! 🤟