Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

November 21, 2023

This app has been so helpful in so many ways. We use it throughout our customers shopping experience and it is great for running promos functionality. Max Trummer is our success manager and is so responsive, friendly and helpful! He helped us immediately when we needed some last minute promos running during the busiest time of year. So grateful!

Pawstruck.com
United States
7 months using the app
Rebuy replied November 24, 2023

So glad Rebuy's been a huge help for your business! If you ever need more assistance or have questions, feel free to reach out. We're here for your success! 😊

December 23, 2022

Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.

jrny
United Kingdom
7 months using the app
Rebuy replied December 23, 2022

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out if you need anything. Best of luck growing your shop! Happy ...

October 28, 2023

Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.

The Pink a la Mode
United States
7 months using the app
Rebuy replied October 30, 2023

That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we ...

October 23, 2023

We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!

Catori Life
United States
7 months using the app
Rebuy replied October 30, 2023

We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't ...

December 21, 2022

An absolute must-have for every e-commerce store! This has helped lift revenue by hundreds of thousands of dollars already, just a few months in. I recommend this to all my fellow e-commerce founders.

Solawave
United States
7 months using the app
Rebuy replied December 21, 2022

Fantastic!!!! Thanks for the feedback and positive review. It looks like your store is crushing it! Give us a shout if you ever need anything. We are here to help you and ...

April 14, 2021

Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend

Rowan, Inc.
United States
7 months using the app
April 2, 2024

I love Rebuy. This app is powerful - and has helped us improve our AOV, and upsell in so many creative ways to customers. Its super user friendly to use and if you run into any issues their customer service team is top tier (SHOUT OUT STEVEN ILYSM).

Patagonia Provisions
United States
7 months using the app
Rebuy replied April 5, 2024

We're over the moon to hear about your positive experience with Rebuy! 🌙✨ A huge shoutout back to you from Steven and the entire customer service team! We're here to keep ...

April 17, 2020

Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!

SmilePro Worldwide
Australia
7 months using the app
Rebuy replied April 17, 2020

Your feedback has been awesome!! And we appreciate your business!! Thank you!! 🙏 It's been really fun working with you and your team to deploy Rebuy's cross-sell and upsell ...

April 14, 2021

5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!

Queen & Co
United States
7 months using the app
December 12, 2023

Tom on the Rebuy support team helped me work out problems with my free gift offer quickly and simply. This allowed us to stick to our original plan and have a successful promotion.

Steele Canvas Basket Corp
United States
6 months using the app
Rebuy replied December 18, 2023

Hey there! 🚀 Thank you so much for the shoutout! We're thrilled that Tom from our support team could quickly help you iron out the kinks with your free gift offer. It's ...