Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

May 1, 2023

Rebuy has been a tremendous personalization partner. We've been able to launch bundles as well as keep our suggested picks for customers. Their customers support has been top notch as well.

Criquet Shirts
United States
10 months using the app
Rebuy replied May 1, 2023

Thank you for your kind words. Your message truly made our day! At Rebuy, we value the trust and loyalty of our customers. It is an honor to be able to contribute to your brand, and we are excited to continue our productive partnership. If you require any further assistance, please do not hesitate to contact us.

November 28, 2022

Amazing app and even better support. We have added a ton of revenue immediately once we properly set it up. It takes a little while to learn all of the features but it is very much worth the price. Isaac was a great help and got all of my small issues fixed. Thanks Rebuy team!

Threyda Art and Apparel
United States
10 months using the app
Rebuy replied November 29, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

November 22, 2022

Great slide out cart, tons of features! The Free Shipping countdown is a must. We love the ability to suggest complimentary products directly in the cart. Customer service is phenomenal!

Graftobian Make-Up Company
United States
10 months using the app
Rebuy replied November 22, 2022

Thank you so much for taking the time to leave us this amazing review!

We are so happy to hear that you are enjoying the app and the customer service :-)

February 10, 2023

Rebuy and the teams there are a winning combo for us! We love what options we have to increase conversion and AOV. It's paid for itself many times over. Our marketing team can implement new widgets without getting our dev team involved which is a great time saver. Their support and launch teams are the most responsive and kind folks we have ever worked with in the Shopify app community. Well work the price! ⭐⭐⭐⭐⭐

DRI DUCK
United States
10 months using the app
Rebuy replied February 13, 2023

Hey DRI DUCK Team, Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Please let us know if there is ever anything we can do for you and the business!

October 16, 2023

We've been on the hunt for an app to give our Shopify store that extra edge, and Rebuy's Smart Cart has been a game-changer for us. After setting up tiers in our smart cart, we saw a noticeable uptick in our conversion rates and sales – it's been truly transformative for our store. But beyond its stellar features, what really stands out is their exemplary customer support. We had a specific requirement related to product quantity limits in our cart, and Moe from their support team went above and beyond. He provided custom coding to ensure the feature was integrated seamlessly. It's rare to come across such proactive and efficient customer support in the industry. We're absolutely thrilled with the Rebuy app, and there's no doubt we'll be sticking with it for the long haul. A big thumbs up!

Sophia's Home Favorites
United States
10 months using the app
Rebuy replied October 20, 2023

Wow, thank you for your amazing feedback! We're beyond excited to hear how Rebuy's Smart Cart has made a significant impact on your Shopify store's success. We're especially pleased that Moe from our support team could assist you efficiently and tailor the app to your specific needs. We're here to make your experience seamless, and it's customers like you that keep us inspired.

November 10, 2023

Rebuy has been a great addition to our Shopify store! Max Trummer has been very hands on with our account and has helped us immensely with his strategic suggestions and execution assistance.

Sigma Beauty
United States
10 months using the app
Rebuy replied November 13, 2023

We're thrilled to hear that Rebuy has made a positive impact on your Shopify store! It's fantastic that Max Trummer has been hands-on, providing strategic suggestions, and assisting with execution. If you ever need more guidance or have questions, don't hesitate to reach out. We're here to support your success! 🛍️🚀

Edited September 8, 2023

We implemented Rebuy quickly and easily with the help of Ian and the rest of the team. We implemented the day before black friday and Rebuy helped us reach out sales targets for the holiday! There is so much you can do with this app, looking forward to utilizing all its capabilities... update after 9 months of use, we LOVE this product and they are always adding features. The consultants are top notch and are always responsive and willing to hop on a call and implement solutions realtime if needed. Great company, great product, great team.

Caskata
United States
10 months using the app
Rebuy replied December 5, 2022

Hey Caskata Team!

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and team. It looks like you hd some awesome Black Friday sales!

Please let us know if there is every anything else we can help with.

October 12, 2021

Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!

INVIGOR8
United States
10 months using the app
July 6, 2023

Rebuy offers a wide range of features. It has become an integral part of our customer journey and we will continue to build on Rebuy's features. Rich is always available and open to discuss new ideas and helps us improve our use of the wide range of features. Many thanks to Rebuy for the great work you do. We highly recommend it.

feey AG
Switzerland
10 months using the app
Rebuy replied July 6, 2023

Hey, thank you so much for your awesome review! We're thrilled to hear that Rebuy has made such a positive impact on your customer journey. We're grateful for your kind words about Rich and his support in exploring new ideas and improving feature utilization. Your recommendation means the world to us, and we'll keep working hard to provide you with the best experience possible. Thanks again!

November 22, 2023

Great app, Max is my manager and has helped me greatly setting up different features. Greatly appreciate his work.

The Vibit
Australia
9 months using the app
Rebuy replied November 24, 2023

Thanks for the positive feedback! It's wonderful to hear that you find Rebuy a great app and that Max has been instrumental in your success. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you! 😊🛠️