Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

November 2, 2023

Great, fast and very helpfful customer support:) Solved all of my problems in a hour.

Lerni.sk
Slovakia
Over 1 year using the app
Rebuy replied November 3, 2023

Glad to hear you had a positive experience with our customer support! We aim to be fast and helpful. If you ever run into more issues or have questions, don't hesitate to reach out. We're here to assist! 😊🚀👍

June 1, 2023

Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs.

The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.

Takeya USA
United States
Over 1 year using the app
Rebuy replied June 2, 2023

Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business.

We look forward to continuing our successful partnership! Give us a shout if you ever need anything.

Edited February 8, 2024

The best app we use on Shopify! Rebuy has played a big part in helping drive up CVR and AOV. Also can't say enough about the Rebuy team. It's usually a struggle to have a productive live chat with support but Rebuy is always is super attentive, genuinely helpful, and technically sound. Wish we would have used the app sooner and can't recommend enough!

Feals
United States
Over 1 year using the app
Rebuy replied February 2, 2023

Super thankful for your review! Please keep in touch and let us know if there is ever anything we can do for you 😊

December 5, 2023

We live in a world where there are quite literally a bajillion different apps to serve our needs as ecomm business owners. For any problem you have, or any value add you want to provide, there are at least 10 apps for your problem. Having the tech work is the baseline for a successful experience, and ReBuy's tech is great, or at least seems so to a dummy like me. Working with an app or service provider that still understands the singular core principle of a successful partnership - treating your customer's like they matter and with the understanding that they're the reason you have a business - is as rare as a white rhino these days. That's where ReBuy excels. To that point I don't even know if it's their entire company, but we work with a guy named Max as our customer success manager, and this dude just fkn gets it. Max was there every step of the way during on-boarding, but the VIP treatment didn't end there, including during post-implementation, and BFCM, where he was on it continuing to be a resource, responding at any hour just to be sure his clients were ok during the most chaotic month of the year. I'm sure other apps can do what ReBuy does and if I had to guess some could do it cheaper but in today's day and age, having a team behind you, in your own time zone, that speaks your language, and understands your challenges deeply is quite literally priceless. Thank you Rebuy and Thank You Max.

PrettyBoy
United States
Over 1 year using the app
Rebuy replied December 8, 2023

WOW, just WOW! Your words hit us right in the feels. 🌟 We totally get the app jungle out there, and we're thrilled you found your sweet spot with Rebuy. Your shoutout to Max is pure gold. 🏆 We're lucky to have him on our team, and your feedback is a testament to his dedication. Thanks a bajillion for your trust and for recognizing the heart behind our tech. We're here for you, always.

May 12, 2023

I really have a good experience with Dante from Rebuy. He helped me build my data sources and is always very responsive whenever I need help with something.

Good Protein
Canada
Over 1 year using the app
Rebuy replied May 15, 2023

Thank you so much for the feedback! We are beyond thrilled to hear that Dante was able to provide the support you needed. If there's anything else you need help with in the future, just give us a holler. We'd be happy to continue supporting you and making sure you're business is successful!

November 2, 2023

Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!

BOLDE Bottle
United States
Over 1 year using the app
Rebuy replied November 6, 2023

Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! 😊

May 11, 2022

This is an amazing app! it has increased our AOV with the smart cart add on and upsell widgets. High recommended!

Indestructible MFG
Canada
Over 1 year using the app
Rebuy replied May 11, 2022

Thank you for sharing!

October 2, 2023

I will always recommend this app, not only for all the features it offers, but also for its excellent customer service!!

Keanes Jewellers
Ireland
Over 1 year using the app
Rebuy replied October 6, 2023

😊 Thank you for your wonderful feedback! We're delighted to know you're happy with our app and customer service. Your recommendation truly means the world to us, and we're dedicated to ensuring you always have a fantastic experience. If you need help or have any questions, feel free to get in touch anytime. Your support is truly appreciated! 🙌

May 2, 2023

Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.

Opopop
United States
Over 1 year using the app
Rebuy replied May 2, 2023

Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation.

Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.

Edited June 14, 2023

Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.

Devoteewear
Canada
Over 1 year using the app
Rebuy replied June 14, 2023

Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.