Reviews (763)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.
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Well, we have had Rebuy Personalization app for the better part of 2022 into 2023 and the results are socksational. We launched 6 different product widgets throughout the site.
Some are AI driven while others remind visitors what products they browsed on the site (kinda like a wishlist). We have 4000 different socks so the "recently visited" widget helps remind visitors so they can add-to-cart quickly, increasing
conversions. The widget ui is silky smooth to the touch and the add-to-cart button is tightly integrated and blazing fast. In our Rebuy Smart Cart Drawer we have a 3rd party integration with "Card Isle" that fits well with our gifting and gift wrapping add-ons. We also have more AI driven widgets in the cart. On the checkout page we have another upsell widget for quick adds. And we are now testing after checkout up-sells to a specific audience. Any support questions, be it technical or marketing, are handled quickly. The launch manager made the process simple, expect to be up and running in no time, that was our experience. Highly recommend this app. Kudos to the Rebuy Team!
great and fast support, rebuy is our core market, impossible to come back without it, we love it ;-)
This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.
Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.
We implemented this app for the flyout cart and recommend items feature. I was recently having some issues and one of their customer service reps, named Diana, was a lifesaver. She was so patient and helped me fix wonky coding that our contract developers implemented in an effort to match our branding.
Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!
Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience.
The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.
We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀
Rebuy has been an awesome tool for increasing our AOV and conversion. We are seeing great results on our Cart and Checkout widgets, not only in product discovery but also in building larger baskets. Their team is really hands on and responsive and the app is very intuitive.
Thank you for your kind words and appreciation. We're committed to providing the best support, and we're here to assist you further with any feedback or questions you may have. We value you as a customer and thank you for choosing Rebuy!
We have been using this app for its AI recs over the last 12-13 months and have received an increase in AOV, recently after upgrading to plus, we've utilized their other features and have only noticed an increase overall.
Their support is top-notch and they're very quick to respond, answer any questions and fix any problems.
Thank you to the rebuy team - we are customers for life!
Thank you so much for your kind words and for sharing your positive experience with our app and team. We take great pride in providing a top-notch product and support, and we are pleased to know that we have met your expectations. If there's ever anything else we can assist you with, please don't hesitate to reach out. We are here to support your success every step of the way!!! 🤩🤩
I'm committed. All in. I want to become a ReBuy Power (User) Ranger.
After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling.
I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!
Thank you so much!! 🙏 We are looking forward to doing everything we can to help support and grow your business. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.
P.S. Go Go Power Rangers!!
We use this app to show product recommendations on the PDP and cart flyout. It looks amazing and works as intended. Support is extremely helpful as well!
Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.
Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!