Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

February 7, 2022

We LOVE this app. It does everything you would expect and more. Though, what I love most about this company is their amazing customer service. It is the best I have ever experienced, really amazing and supportive. We've been using Rebuy for over a year and love everything about it.

SEEN
United States
10 months using the app
Edited October 7, 2020

Had a question about getting this setup with ARPU and John helped me get it settled in no time. Really excited to see how I can use ReBuy with everything else we are doing!

Bambu Earth
United States
10 months using the app
Rebuy replied October 16, 2020

Cheers! Let’s keep it going! And thanks for sharing this feedback!! 🙏

December 5, 2022

We use this application mainly for the lovely cart. We have had several promotions where we were unsure how to implement them in our cart, but Diana was so lovely and helped us many times achieving our perfect look. Really quick, easy, user-friendly and above all, amazing customer service!!! Really recommend this application!

Lait de Soja
Netherlands
9 months using the app
Rebuy replied December 5, 2022

Hi Lait de Soja Team!

Thank you for the great review! We are so happy to see that you are enjoying Rebuy!

We look forward to seeing your ROI grow with further optimizations :-)

April 17, 2020

The app is great and very flexible. The team behind is a huge help every time we need some quick modification or changes in the front end or backend. They are super fast in reply which is one of the best things about this team, so you can always rely on them for any changes or updates you might need.

Kettle & Fire
United States
9 months using the app
Rebuy replied April 17, 2020

Congrats on the custom API based integration in your cart flyout! The install looks amazing! Nice work! Let's continue to build out more API-based integrations site wide. Keep us posted and keep in touch. Thank again for the positive feedback and five star review. We appreciate it!! 🙏

October 4, 2022

I use this app to help me with upselling of a product. I came across this app and it has really help me with sale. I did a upgrade on my theme and I lost this app when I noticed I contact the Rebuy Support and got a fast reply from Christian. Christian worked with me for a couple days to make sure it would work on the new theme. I must say he did a great job I'm so happy and I would recommend this app to anyone who is looking for great support and a great upsell app.

Jack & Jill Dog Diapers
Canada
9 months using the app
Rebuy replied October 4, 2022

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

December 9, 2022

Very powerfull app offering great cross-sell and upsell features (in the cart, the checkout, on product pages...). And bonus : amazing support team, very efficient and helpful.

SPRiNG
France
9 months using the app
Rebuy replied December 9, 2022

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏

October 14, 2022

Great app and service. You can't beat the functionality and support of this product. One of the best out there.

WP Standard
United States
9 months using the app
Rebuy replied October 15, 2022

Thanks so much for the review! We are excited that you are having a great experience with the app and our support team. We look forward to watching your continued success with Rebuy!!

September 23, 2022

Great for improving AOV and helping us scale a lot more a lot faster. 10/10 would recommend to any store

Natural Foundation Supplements
United Kingdom
9 months using the app
Rebuy replied September 23, 2022

Thank you for the review! We truly appreciate the positive feedback and are happy to see your store being so successful with Rebuy!

Edited January 30, 2020

Great customer service, fairly easy to use but help was there when I needed it. Can see it adding value to my store. Thank you

Snoozzzy
United Kingdom
9 months using the app
Rebuy replied January 30, 2020

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, email, or phone in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy

July 13, 2021

There are 2 amazing things about this app. The first one is the actual usefulness of it; great features and easy to use. A must have for any store owners. The second one is the customer service team; i've never seen any business have this much responsiveness and transparency in their communication. These guys care about their customers and products and it shows!

KaseMe
Canada
9 months using the app