Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

October 18, 2021

Rebuy is the most versatile upselling app I've ever tried and even more than we could custom build in house. Support is incredible, there are so many customization options and they really get what it takes to increase AOV while adding value to the customer. Bottom line Rebuy has increased our AOV by 22% immediately and I highly recommend it.

goPure Beauty
United States
Over 1 year using the app
Edited February 2, 2023

In LOVE with the rebuy app! Rebuy has really helped boost our overall AOV and UPT over the years with the many plug and play widgets that they offer. With rebuy, our merchandising and marketing teams are able to personalize the shopping experience by offering upsell/cross-sell opportunities at multiple touch points within the user journey.

Also, Suki Abdulla is the absolute BEST rep ever! She's really supported us with setup with additional widgets that we want to implement.

12th Tribe
United States
Over 1 year using the app
Rebuy replied January 31, 2023

Thank you for your great review! We couldn't agree more. Suki is amazing!!! Let us know if there is anything we can help with in the future. 😁

September 16, 2022

swiss army knife app., AND great support crew to back it up! You're crazy if you are not using Rebuy

SaltWrap
United States
Over 1 year using the app
Rebuy replied September 16, 2022

Hey SaltWrap Team!

Thank you for the grand review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

April 14, 2021

Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend

Rowan, Inc.
United States
Over 1 year using the app
Edited February 9, 2024

I have seen good results with the Rebuy App. Bradley in tech support is Rock Solid and is always happy to help me integrate with our site. Steve is also Amazing and just helped me customize the smart cart for a live promo.

Dr Jimz
United States
Over 1 year using the app
Rebuy replied July 1, 2022

Thanks for the great review!

We are happy you are enjoying the app and the support.

August 25, 2022

Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!

Teen Hearts Clothing - STAY WEIRD
United States
Over 1 year using the app
Rebuy replied August 25, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!

January 11, 2023

Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.

Rolda Cosmetics
United States
Over 1 year using the app
Rebuy replied January 11, 2023

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy

Edited January 17, 2023

Amazing communication from Christian and Isaac. They even helped with a small customization to our cart drawer. Up and running in a single day. Would highly recommend them for your cross-sell tech stack.

Prospect Print Co.
United States
Over 1 year using the app
January 5, 2023

Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure!

Phil Symonds
We Sound Human Founder/CEO

We Sound Human
United States
Over 1 year using the app
Rebuy replied January 5, 2023

Customer success is what we love!! 🙌 Thank you for sharing your story! Helping our customers success if SO important to us and we are so glad to see that you have had an awesome experience with our team.

Dont hesitate to give us a shout should you need anything!

Edited January 16, 2024

FANTASTIC support from Moe! I needed help with some custom css coding and he got straight to it! Love this app. Saw a huge increase in AOV since we implemented their smart cart as well! 10/10

MyBlend
Sweden
Over 1 year using the app
Rebuy replied September 27, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!