Reviews (740)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

March 30, 2023

This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar
(Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!

Rooster Teeth Store
United States
12 months using the app
Rebuy replied March 30, 2023

Thanks so much for sharing your experience with our team and the app. We will certainly pass on the positive feedback to Janet and Gina. They truly are amazing!

If you ever need help with anything in the future, give us a shout. We are here to help!

January 12, 2022

Fantastic app and fantastic team / customer service. This has boosted our AOV and subscription opt in a lot. Free money. Support has been quick to go above and beyond to help fix things.
Would recommend to you!

Bluebird Provisions
Canada
12 months using the app
October 20, 2023

Very good customer service and has helped with increasing our sales.

RajaniMD
United States
12 months using the app
Rebuy replied October 23, 2023

Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀

July 3, 2019

Amazing customer service. Very happy with the team's willingness to help me with my requirements, even if it required new feature development. eg, I needed the recommendations to show my home currency and not USD and it was done literally overnight. Even less urgent issues, which had to do with look-and-feel elements, have been addressed and they ensured it was to my satisfaction. Highly recommended.

The Attic
United Arab Emirates
12 months using the app
Rebuy replied August 21, 2019

Thank you! 🙌

November 18, 2022

Rebuy is a game changer!! We were recommended to check them out from two separate sources. I only knew a fraction about what it did before, but once I spoke with Ian (from Rebuy) I realized that it would help us accomplish things that we've been trying to do for months (such as special sku/offer unlocks at specific cart sizes). Ian literally helped me strategize different upsells within minutes that will boost AOV, and helped me get up and running fast. Thank you Ian and Rebuy!

Flintts
United States
12 months using the app
Rebuy replied November 18, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with all that you can accomplish with Rebuy. We are pumped to see the results of all your Rebuy widgets!

June 30, 2023

Reza and Matt have been a great help to our online store! Rebuy has countless options that allow you to customize the buying experience for the customer. Looking forward to continuing to customize and work with Reza and the Rebuy team.

Jones Golf Bags
United States
12 months using the app
Rebuy replied June 30, 2023

Thank you for your kind words and appreciation of Reza and Matt's contributions to your store. We are pleased that Rebuy's customizable options have enhanced your customer's buying experience, and we look forward to watching your future success! Let us know if you ever need anything 🤩

October 7, 2022

I had a couple of technical issues initially but the support I received was nothing less than incredible. Diana and Janet were very responsive and provide the best app support I've experienced in my 5+ years of using Shopify. Highly recommend. A*

DROPGUYS
United States
12 months using the app
Rebuy replied October 7, 2022

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

August 25, 2022

This is a great app to increase AOV. Great Customer Service. It is a must-have if you operate with Shopify.

Marinelife Mission
Canada
12 months using the app
Rebuy replied August 25, 2022

Thanks for the great review! We are so glad that you are having an outstanding experience with the app and the support! We look forward to watching your future success :-)

September 13, 2022

The whole Rebuy team has been a pleasure to work with from initial integration, all the way through optimization. Between the friendly and helpful team and the results themselves, I am a Rebuy advocate.

Stash Tea
United States
12 months using the app
Rebuy replied September 13, 2022

Hey Stash Tea Team!

Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success!

January 20, 2023

Rebuy is by far the most valuable app we have used in our shop. Checkout for our customers is easy and being able to suggest products as an impulse buy has worked well for us. In addition, whenever we have needed help, the team has been incredibly helpful — by far the most helpful out of ANY app that I currently (or previously) have used. Definitely recommend this app.

Forged Flare®
United States
12 months using the app
Rebuy replied January 20, 2023

Thank you so much for taking the time to leave a 5 star review and giving us a chance to help grow your business! It has been an absolute PLEASURE working with you. Don't hesitate to ever reach out should you need anything 😊