Reviews (788)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

December 5, 2023

We live in a world where there are quite literally a bajillion different apps to serve our needs as ecomm business owners. For any problem you have, or any value add you want to provide, there are at least 10 apps for your problem. Having the tech work is the baseline for a successful experience, and ReBuy's tech is great, or at least seems so to a dummy like me. Working with an app or service provider that still understands the singular core principle of a successful partnership - treating your customer's like they matter and with the understanding that they're the reason you have a business - is as rare as a white rhino these days. That's where ReBuy excels. To that point I don't even know if it's their entire company, but we work with a guy named Max as our customer success manager, and this dude just fkn gets it. Max was there every step of the way during on-boarding, but the VIP treatment didn't end there, including during post-implementation, and BFCM, where he was on it continuing to be a resource, responding at any hour just to be sure his clients were ok during the most chaotic month of the year. I'm sure other apps can do what ReBuy does and if I had to guess some could do it cheaper but in today's day and age, having a team behind you, in your own time zone, that speaks your language, and understands your challenges deeply is quite literally priceless. Thank you Rebuy and Thank You Max.

PrettyBoy
United States
Over 1 year using the app
Rebuy replied December 8, 2023

WOW, just WOW! Your words hit us right in the feels. 🌟 We totally get the app jungle out there, and we're thrilled you found your sweet spot with Rebuy. Your shoutout to Max is pure gold. 🏆 We're lucky to have him on our team, and your feedback is a testament to his dedication. Thanks a bajillion for your trust and for recognizing the heart behind our tech. We're here for you, always.

May 12, 2023

I really have a good experience with Dante from Rebuy. He helped me build my data sources and is always very responsive whenever I need help with something.

Good Protein
Canada
Over 1 year using the app
Rebuy replied May 15, 2023

Thank you so much for the feedback! We are beyond thrilled to hear that Dante was able to provide the support you needed. If there's anything else you need help with in the future, just give us a holler. We'd be happy to continue supporting you and making sure you're business is successful!

November 2, 2023

Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!

BOLDE Bottle
United States
Over 1 year using the app
Rebuy replied November 6, 2023

Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! 😊

May 11, 2022

This is an amazing app! it has increased our AOV with the smart cart add on and upsell widgets. High recommended!

Indestructible MFG
Canada
Over 1 year using the app
Rebuy replied May 11, 2022

Thank you for sharing!

October 2, 2023

I will always recommend this app, not only for all the features it offers, but also for its excellent customer service!!

Keanes Jewellers
Ireland
Over 1 year using the app
Rebuy replied October 6, 2023

😊 Thank you for your wonderful feedback! We're delighted to know you're happy with our app and customer service. Your recommendation truly means the world to us, and we're dedicated to ensuring you always have a fantastic experience. If you need help or have any questions, feel free to get in touch anytime. Your support is truly appreciated! 🙌

May 2, 2023

Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.

Opopop
United States
Over 1 year using the app
Rebuy replied May 2, 2023

Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation.

Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.

Edited June 14, 2023

Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.

Devoteewear
Canada
Over 1 year using the app
Rebuy replied June 14, 2023

Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.

May 1, 2023

Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!

Daily Kairos
United States
Over 1 year using the app
Rebuy replied May 2, 2023

Thanks so much for taking the time to leave such a nice review!

Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others.

Please let us know if there is ever anything we can do for you in the future 😊

November 16, 2023

Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.

Dalstrong
United States
About 1 year using the app
Rebuy replied November 20, 2023

Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀

August 19, 2022

There are many apps out there that CLAIM to get you the most bang for your buck. Rebuy is the only one that has delivered for us. The installation is easy, the customizations are awesome, and their client support is top-notch. We paid the extra fees to have the widgets set up for us, and I can't tell you how amazing our experience was. If you are blessed enough to get Janet Gomez as your Merchant Success Manager, you will have the most effective answers, the quickest.

Reshoevn8r
United States
About 1 year using the app
Rebuy replied August 19, 2022

Thank you SO much for the great review. We are pumped that you are seeing the great value both our product and our team can provide! Please don't ever hesitate to reach out to us if you have any questions.