Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

October 17, 2022

THE must-have app if you like selling more products on your Shopify Store. Can't recommend highly enough.

Better Way Health
United States
About 1 year using the app
Rebuy replied October 17, 2022

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy.

Please don't ever hesitate to reach out if you need anything!!

Edited March 1, 2021

A great app with many different widgets that can be used for a variety of sale/marketing strategies.

| Innovet Pet
United States
About 1 year using the app
Rebuy replied January 22, 2021

Thank you so much for taking the time to share your review and positive experience with our app. 🙏 We are willing to work tirelessly for you. If there's anything we can do on our side to turn your experience with Rebuy or our the Rebuy Team into a 5 star review, please do let us know!! And we will do everything we can to make that happen! And regardless, THANK YOU for letting us play a small part in helping to grow your business! We are willing to respond to your feedback and make that 5 star experience happen!! You just let us know what we need to do and we'll do everything we can to make sure we take care of it. Stoked you're stoked and again, thanks! yew!

October 23, 2023

We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!

Catori Life
United States
About 1 year using the app
Rebuy replied October 30, 2023

We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't hesitate to reach out. Here's to more successful moments with Rebuy! 😊🎉🚀

August 9, 2021

Rebuy helped me tremendously to recommend products more accurately to my visitors and to increase my AOV. Their new smartcart feature is also amazing and can be customized exactly as you want. Finally, the rebuy team is awesome and will never let you down if you need any help. Thanks guys!

Karma Yoga Shop
France
About 1 year using the app
May 14, 2020

The staff at Rebuy is incredibly helpful, and their feature set is much deeper than is readily apparent.

They were incredibly accommodating to building us out customizations, and their upsell features are proving to be a vital part of our strategy.

Youthwell
United States
About 1 year using the app
Rebuy replied May 14, 2020

Amazing. Thank you! We agree!! Thank you for surfacing this! We have so much to offer in the upsell, cross-sell, and personalization space. Cart flyouts, product pages, home pages, Shopify Plus checkouts and more! All powered by Rebuy JS and our custom cross-sell upsell endpoints. We are doing our best to get the word out. Your feedback helps! Thank you Hunter! 🙏 Let's keep it going!! 🙌

March 30, 2023

This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar
(Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!

Rooster Teeth Store
United States
12 months using the app
Rebuy replied March 30, 2023

Thanks so much for sharing your experience with our team and the app. We will certainly pass on the positive feedback to Janet and Gina. They truly are amazing!

If you ever need help with anything in the future, give us a shout. We are here to help!

January 12, 2022

Fantastic app and fantastic team / customer service. This has boosted our AOV and subscription opt in a lot. Free money. Support has been quick to go above and beyond to help fix things.
Would recommend to you!

Bluebird Provisions
Canada
12 months using the app
July 3, 2019

Amazing customer service. Very happy with the team's willingness to help me with my requirements, even if it required new feature development. eg, I needed the recommendations to show my home currency and not USD and it was done literally overnight. Even less urgent issues, which had to do with look-and-feel elements, have been addressed and they ensured it was to my satisfaction. Highly recommended.

The Attic
United Arab Emirates
12 months using the app
Rebuy replied August 21, 2019

Thank you! 🙌

November 18, 2022

Rebuy is a game changer!! We were recommended to check them out from two separate sources. I only knew a fraction about what it did before, but once I spoke with Ian (from Rebuy) I realized that it would help us accomplish things that we've been trying to do for months (such as special sku/offer unlocks at specific cart sizes). Ian literally helped me strategize different upsells within minutes that will boost AOV, and helped me get up and running fast. Thank you Ian and Rebuy!

Flintts
United States
12 months using the app
Rebuy replied November 18, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with all that you can accomplish with Rebuy. We are pumped to see the results of all your Rebuy widgets!

June 30, 2023

Reza and Matt have been a great help to our online store! Rebuy has countless options that allow you to customize the buying experience for the customer. Looking forward to continuing to customize and work with Reza and the Rebuy team.

Jones Golf Bags
United States
12 months using the app
Rebuy replied June 30, 2023

Thank you for your kind words and appreciation of Reza and Matt's contributions to your store. We are pleased that Rebuy's customizable options have enhanced your customer's buying experience, and we look forward to watching your future success! Let us know if you ever need anything 🤩