Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

October 7, 2022

I had a couple of technical issues initially but the support I received was nothing less than incredible. Diana and Janet were very responsive and provide the best app support I've experienced in my 5+ years of using Shopify. Highly recommend. A*

DROPGUYS
United States
12 months using the app
Rebuy replied October 7, 2022

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

October 20, 2023

Very good customer service and has helped with increasing our sales.

RajaniMD
United States
12 months using the app
Rebuy replied October 23, 2023

Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀

August 25, 2022

This is a great app to increase AOV. Great Customer Service. It is a must-have if you operate with Shopify.

Marinelife Mission
Canada
12 months using the app
Rebuy replied August 25, 2022

Thanks for the great review! We are so glad that you are having an outstanding experience with the app and the support! We look forward to watching your future success :-)

September 13, 2022

The whole Rebuy team has been a pleasure to work with from initial integration, all the way through optimization. Between the friendly and helpful team and the results themselves, I am a Rebuy advocate.

Stash Tea
United States
12 months using the app
Rebuy replied September 13, 2022

Hey Stash Tea Team!

Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success!

January 20, 2023

Rebuy is by far the most valuable app we have used in our shop. Checkout for our customers is easy and being able to suggest products as an impulse buy has worked well for us. In addition, whenever we have needed help, the team has been incredibly helpful — by far the most helpful out of ANY app that I currently (or previously) have used. Definitely recommend this app.

Forged Flare®
United States
12 months using the app
Rebuy replied January 20, 2023

Thank you so much for taking the time to leave a 5 star review and giving us a chance to help grow your business! It has been an absolute PLEASURE working with you. Don't hesitate to ever reach out should you need anything 😊

December 2, 2023

We are loving the Rebuy App on our Shopify store. The ap is amazing and the support is off the charts. Hightly recommend...

Baking Steel ®
United States
11 months using the app
Rebuy replied December 8, 2023

Thanks a bunch for the love! 🚀 We're stoked to hear you're loving the Rebuy App on your Shopify store. If you ever need anything, our support team is always here to rock your world. Highly appreciate the recommendation! 🌟

April 17, 2020

Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!

SmilePro Worldwide
Australia
11 months using the app
Rebuy replied April 17, 2020

Your feedback has been awesome!! And we appreciate your business!! Thank you!! 🙏 It's been really fun working with you and your team to deploy Rebuy's cross-sell and upsell tools across your entire collection of domestic and international stores. Nice work. Cheers!

February 28, 2022

Great customer service! I had an issue with the billing and they were quick to give me a complete refund. The app itself is very useful for upsells and cross-sells.

Gears Canada
Canada
11 months using the app
August 30, 2022

fantastic App. even better support team. There is a bit of a learning curve, but once you get a hang of it, it can do a lot. Definitely recommend.

VacuumWarehouse
Canada
11 months using the app
Rebuy replied August 30, 2022

Thank you for the great review. We are so happy that you are enjoying the app and the support! Please don't ever hesitate to reach out to us if you have any questions.

August 31, 2023

I'd like to share my fantastic experience with the REBUY app and Rich M. Working with Rich and his team has been an absolute delight. What truly impressed me was their remarkable efficiency – they swiftly set up everything well before our major sale.

Moreover, they displayed their commitment when a code issue arose. Within an astonishingly short span of 20 minutes, they had it fixed to guarantee our customers received the desired promotions seamlessly.

NutraBio
United States
11 months using the app
Rebuy replied September 1, 2023

Wow, it's wonderful to hear about your fantastic experience! This type of feedback is what we strive for and we are so happy to be there to support you. Please give us a shout if you ever need anything! We are here for you. 🤩