Reviews (723)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

June 28, 2024

We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.

Ascent Nutrition
United States
Over 1 year using the app
Rebuy replied July 8, 2024

Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀

September 20, 2024

Great features and great support. Especially Our account manager Monica was very dedicated and quick to handle any problems.

APEC WATER
United States
3 months using the app
Rebuy replied October 4, 2024

Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed the features and support, especially Monica's dedication. We'll make sure she knows how much you appreciated her efforts!

July 29, 2024

Rebuy customer service is second to none, and although the functionality is great, the support is my favorite thing about the Rebuy team. Our Senior Success Manager Max Trummer is a great example of this, and actually a big reason why we have started using Rebuy in our store. Knowing that questions and issues will be resolved quickly adds a level of professionalism that is very rare in app customer support these days, so big ups to Max and the whole Rebuy team.

Arcade Belts
United States
About 1 month using the app
Rebuy replied August 2, 2024

Thank you for your kind words! We're thrilled to hear that our customer service, especially from Max, has made such a positive impact. We'll continue to provide the exceptional support you deserve. 🙏✨

July 11, 2024

Lots of additional help when implementing different features. Kelsey was really helpful whilst we found our feet with the app.

IMP & MAKER
United Kingdom
2 months using the app
Rebuy replied July 26, 2024

Thank you for your feedback! 😊 We're glad Kelsey could assist you during your implementation. We're here to ensure you get the most out of our app and are always ready to help!

August 30, 2024

Not only has this app been amazing for my brand and our multiple stores but the support team is next level. I had a number of goals and optimizations (different for each store) and the Rebuy team helped me configure the apps and taught me how to do it (with video tutorials specific to my store fronts) so I could continue to optimize my stores myself. This app came recommended to me from a friend and I couldn't recommend it more! I just wish we started using it sooner. The setup process was quick and easy and we saw results immediately!

AWAKE Chocolate
Canada
About 20 hours using the app
Rebuy replied August 31, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Rebuy has made such a positive impact on your brand and that our support team could guide you through the setup and optimizations. Your recommendation means the world to us, and we’re excited to continue supporting your success! 🚀​⬤

June 18, 2024

Great tools to drive CRV and engage customers.

Support teams are fantastic and always there to guide you & get the most out of the platform

Highly Recommended

Revival
United Kingdom
Over 1 year using the app
Rebuy replied June 21, 2024

Thank you so much for your wonderful review! 😊 We're thrilled to hear that our tools and support teams are making a positive impact on your customer engagement and CRV. Your recommendation means the world to us!

July 15, 2024

Max was fantastic with us in the Omni team and is an invaluable resource for us in optimising our Smart Cart and Postpurchase flows. Rebuy is a great app that has given us a real boost to our growth. Would recommend!

Omni pet ltd
United Kingdom
About 1 year using the app
Rebuy replied July 26, 2024

Thank you for your kind words! 😊 We're delighted to hear that Max and our app have been instrumental in boosting your growth. Your recommendation means a lot to us, and we're excited to continue supporting your success!

June 9, 2024

Working with Rebuy for six months now and very satisfied! The cart looks very clear and works well, especially with our shop where there are lots of products in the cart. Rebuy Widgets have also increased our AOV significantly. In addition, we would like to thank the support team (Dante and colleagues) for fully developing a 2nd shopping cart for our B2B shop without charging extra for it! Robin

Fournituren.nl
Netherlands
9 months using the app
Rebuy replied June 14, 2024

Hi Robin,

Thank you so much for your glowing review! We're thrilled to hear that our cart and widgets have made such a positive impact on your shop. I'll be sure to pass along your thanks to Dante and the support team – they’ll be delighted to hear it. 😊

July 31, 2024

Rebuy has definitely added value to our site in terms of AOV. Setup was easy, functionality has been great, and Reza has been one of the most outstanding platform reps I've ever had the pleasure to work with!

Breeo
United States
5 months using the app
Rebuy replied August 2, 2024

Thank you for the fantastic feedback! We're excited to hear that setup was easy, and that Rebuy is adding value to your site. We're also proud to have Reza on our team, and it's great to know he's making a positive impact! 🌟

September 18, 2024

The raw capabilities are on point!

Forever Fizzies
United States
Almost 3 years using the app
Rebuy replied October 4, 2024

Thanks for the shout-out! 🙌 We're glad you're finding the capabilities spot on. If there's anything else we can do to support your success, just let us know!