Reviews (738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.
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Absolutely phenomenal experience with Suki Abdulla! From the moment we started setting up Rebuy, we were quite nervous about whether it would suit our business needs. However, Suki's incredible support and expertise made all the difference. She was ultra-helpful, guiding us through every step and ensuring our online store was running perfectly. We couldn't have asked for a better partner in this process. Thank you, Suki!
Wow, this is amazing to hear! 😊 We're so glad that Suki was able to make the setup process smooth and tailored to your needs. I'll be sure to pass along your appreciation—she’ll be thrilled to know she made such a positive impact. Thanks for trusting Rebuy with your business!
Rebuy is a powerful tool that has positively impacted our store, making it a valuable addition for any e-commerce business looking to enhance customer experience and drive sales.
Some Pros!
- Their success team, developers, and support are very easy to work with.
- Open to customization conversations. If the widgets don't look or act how you need, Rebuy is ready and willing to optimize their services to your needs.
- They offer A/B testing, which isn't offered by similar apps.
- Widget rules are highly customizable, allowing you to control what products are recommended to your customers.
Some Cons!
- Turnaround time for certain bug fixes can be long. The good news is if it's a big bug, their developers will implement a temporary fix while a permanent one is worked on.
- Pricing can be expensive for bigger stores if you're not looking to utilize most of their features.
- Rebuy has a ton of features, which is great for your store, but makes the learning curve a little steep. They have help docs, videos, and support to offset this.
Overall, Rebuy has been very accommodating to our business needs, and we're grateful to work with them. Special thanks to our Success Manager, Reza, for being a one-stop Rebuy encyclopedia! You've helped us make the best use of Rebuy's features and keep us accountable for yearly goals.
Thank you for the detailed review! We're delighted to hear how Rebuy has positively impacted your store and that Reza has been a great support. We appreciate your constructive feedback and are committed to addressing the turnaround times and making our features easier to learn. Thank you for being a valued partner! 🙌
Love everything about this app - it has heaps of features to adopt, is super easy to use, and has increased our AOV substantially. We've been working with Max for some time now and he's been so helpful and responsive with our more technical requests and implementations. Suki and Emelia have also taken good care of us during a Rebrand in which all of our widgets and Smart Cart needed redesigning, and their patience hasn't gone unnoticed - thanks so much team!
Thank you for the wonderful feedback! 🎉 We're thrilled to hear how our app and team, including Max, Suki, and Emelia, have positively impacted your business. Your success and satisfaction are our top priorities, and we look forward to continuing to support your growth!
Love all the support and once setup the process is super easy
We’re so happy to hear you found the setup easy and our support helpful! We’re always here if you need anything else. Thanks for the love! 💙
Great features and great support. Especially Our account manager Monica was very dedicated and quick to handle any problems.
Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed the features and support, especially Monica's dedication. We'll make sure she knows how much you appreciated her efforts!
Rebuy is an easy solution to enhance your customer's check-out experience. We moved our store from a standard check-out to a drawer cart check-out with upsells at check-out. While it has yet to be seen how well these upgrades will improve our Average Order Value or Conversions, what has been most impressive is Rebuy's customer service and support. Unlike many other apps that I have used across many devices (Android Apps, Shopify Apps, etc.) that have a decent app but poor support (what do you do when you need help), Rebuy provides timely and consistent support that goes above and beyond what I was expecting.
Just for that, I would 100% recommend giving Rebuy a try to see if it will work for your store/company, because they will do what they can to make sure you succeed.
Thank you for your detailed feedback! 🌟 We're delighted to hear how pleased you are with our customer service and support. Your recommendation means a lot to us, and we're committed to helping you see those improvements in AOV and conversions. We're here for you every step of the way!
So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10
Wow, thank you for the fantastic feedback! 🎉 We’re so happy to hear you’re loving the upsell features and that Steven has been super helpful with your adjustments. We’ll keep working hard to keep that 11/10 experience going! 😄
Great product, great team! We've seen consistent ROI and our MSM provides incredible support and insights and helps ensure that we're always optimizing and improving as Rebuy introduces updates and new features.
Thank you for your kind words! We're delighted that you're seeing consistent ROI and benefiting from our team's support and insights. We'll keep striving to help you optimize and improve with every update! 💪
Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.
We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm looking forward to more customizations with our Tapcart mobile apps.
If you're already making money this will definitely make you more.
Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the features and customizations you need to drive even greater results. 🚀
Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!
Thank you for the fantastic feedback! 🌟 We're so glad our team could assist you promptly and efficiently. Your satisfaction with our features and service means the world to us!