Reviews (740)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

July 13, 2022

Rebuy is the best app for upsells. It really is super powerful, easy to use and feature-packed. You can do any upsell/cross-sell you want (in-cart, popups, checkout, post-purchase) and they even started rolling out other stuff like reordering landing pages. Lastly, their customer service is great; responsive and professional. Highly recommended.

Duradry
United States
11 months using the app
Rebuy replied July 13, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!

March 21, 2023

A+ app. and the premiere choice for upselling. There are plenty of other competitors in this space, but the hands-on help we get from our CSM, Janet, is what differentiates Rebuy from the crowd. She's gone above and beyond on several occasions. Truthfully, without her we probably would have went with a competitor.

AutoBrush®
United States
11 months using the app
Rebuy replied March 21, 2023

Thank you for your wonderful review! We take great pride in our product, and it's always a joy to hear when our customers appreciate the work we put in. We are proud to have Janet on our team, she is one of a kind and always putting in that extra effort to help others succeed 🤩

Thank you again for your kind words and for choosing Rebuy!! If you ever need any further assistance, please don't hesitate to reach out to us.

August 31, 2022

Very useful app, great customer service! Shout out to Matt, Nick and Isaac for continuously going above and beyond!

Relatable
United States
11 months using the app
Rebuy replied August 31, 2022

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

March 22, 2023

Rich & Dylan were amazing when it came to support. Attentive, knowledgeable, and very insightful when it came time to talk product implementation / impact. Looking forward to the next chat with them.

Xiao Chi Jie
United States
11 months using the app
Rebuy replied March 23, 2023

Thank you so much for taking the time to share your positive experience with Rich and Dylan. We are thrilled to hear that they were able to provide you with exceptional support! We will be sure to pass along your kind words to them and let them know how much their hard work and expertise are appreciated.

May 1, 2023

Rebuy has been a tremendous personalization partner. We've been able to launch bundles as well as keep our suggested picks for customers. Their customers support has been top notch as well.

Criquet Shirts
United States
10 months using the app
Rebuy replied May 1, 2023

Thank you for your kind words. Your message truly made our day! At Rebuy, we value the trust and loyalty of our customers. It is an honor to be able to contribute to your brand, and we are excited to continue our productive partnership. If you require any further assistance, please do not hesitate to contact us.

November 28, 2022

Amazing app and even better support. We have added a ton of revenue immediately once we properly set it up. It takes a little while to learn all of the features but it is very much worth the price. Isaac was a great help and got all of my small issues fixed. Thanks Rebuy team!

Threyda Art and Apparel
United States
10 months using the app
Rebuy replied November 29, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

November 22, 2022

Great slide out cart, tons of features! The Free Shipping countdown is a must. We love the ability to suggest complimentary products directly in the cart. Customer service is phenomenal!

Graftobian Make-Up Company
United States
10 months using the app
Rebuy replied November 22, 2022

Thank you so much for taking the time to leave us this amazing review!

We are so happy to hear that you are enjoying the app and the customer service :-)

February 10, 2023

Rebuy and the teams there are a winning combo for us! We love what options we have to increase conversion and AOV. It's paid for itself many times over. Our marketing team can implement new widgets without getting our dev team involved which is a great time saver. Their support and launch teams are the most responsive and kind folks we have ever worked with in the Shopify app community. Well work the price! ⭐⭐⭐⭐⭐

DRI DUCK
United States
10 months using the app
Rebuy replied February 13, 2023

Hey DRI DUCK Team, Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Please let us know if there is ever anything we can do for you and the business!

January 22, 2021

Dylan (Account Manager) is very helpful with our requests. He guided us every step of the way and have provided thorough explanations.

LING Skincare
United States
10 months using the app
Rebuy replied January 22, 2021

Thankful for having Dylan on our team and also thankful for your business. Let's have 2021 be the best year yet. We are here to help! Again, thank you for the positive feedback. We appreciate it!! And please don't hesitate to keep in touch and continue to reach out to us as your business continues to scale up. Again, thank you!! Yew!

October 16, 2023

We've been on the hunt for an app to give our Shopify store that extra edge, and Rebuy's Smart Cart has been a game-changer for us. After setting up tiers in our smart cart, we saw a noticeable uptick in our conversion rates and sales – it's been truly transformative for our store. But beyond its stellar features, what really stands out is their exemplary customer support. We had a specific requirement related to product quantity limits in our cart, and Moe from their support team went above and beyond. He provided custom coding to ensure the feature was integrated seamlessly. It's rare to come across such proactive and efficient customer support in the industry. We're absolutely thrilled with the Rebuy app, and there's no doubt we'll be sticking with it for the long haul. A big thumbs up!

Sophia's Home Favorites
United States
10 months using the app
Rebuy replied October 20, 2023

Wow, thank you for your amazing feedback! We're beyond excited to hear how Rebuy's Smart Cart has made a significant impact on your Shopify store's success. We're especially pleased that Moe from our support team could assist you efficiently and tailor the app to your specific needs. We're here to make your experience seamless, and it's customers like you that keep us inspired.