Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

September 7, 2022

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Zidar Kid
United Kingdom
6 months using the app
Rebuy replied September 7, 2022

Thank you for the great review! We are so happy to see that you are enjoying Rebuy thus far and are excited to see your ROI grow with further optimizations the tool can offer!

June 3, 2022

Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.

The House of LR&C
United States
6 months using the app
Rebuy replied June 7, 2022

Thanks so much for the review! We are happy that you are loving the app and the support! Please let us know if there is anything else we can do to help.

November 16, 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Ziggy
France
5 months using the app
Rebuy replied November 16, 2022

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

March 7, 2022

I love all Rebuy's features! It has helped boost our AOV significantly. I do also have to mention their customer service. Very responsive and always willing to lend you a hand and figure out things. They're always available to hop on calls to explain you how to set up different features.
Definitely a great app that I highly recommend!

Tea Drops
United States
5 months using the app
August 13, 2021

Dylan was amazingly friendly and helpful. The app itself is also stellar. Would definitely recommend to all Shopify owners.

Grillaholics
United States
5 months using the app
December 7, 2022

We have only been using Rebuy for a few weeks now, and I cannot speak more highly of the program and of the support team. The basic implementation of Rebuy was simple and made even easier by our AWESOME success manger, Janet. With her help, we have already seen a sizable lift in AOV in just this short time.

In addition to this, we first started using Rebuy during Black Friday… and during Thanksgiving dinner, I gave thanks to Janet for saving Black Friday. Due to the complexity of our store’s BFCM deals, Rebuy lacked some technical features needed to run said deals. Rather than taking that at face value, Janet worked with me up until Thanksgiving Dinner (literally) coming up with work arounds and solutions. I am THRILLED to say that thanks to Janet (and her lead Aaron!), we were able to get the all BFCM elements up and running, which led to our business having its biggest sales day in history. I cannot speak more highly of Janet’s her patience, deep understanding of Rebuy, and willingness to go above and beyond. And, Rebuy has been great :)

MiniKatana
United States
5 months using the app
Rebuy replied December 7, 2022

Customer success is where it's at!! 🙌 Thank you for sharing your story! This is a huge motivator for us and we are so glad to see that you have had an amazing experience with our team.

Dont hesitate to give us a shout should you need anything!

Edited February 21, 2023

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

Margot Elena
United States
5 months using the app
Rebuy replied November 17, 2022

Hi Margot Elena Team!

Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success :-)

June 16, 2022

Gran aplicación, aún no veo resultados, pero simple para instalar, muchas opciones, carrito desplegable. Además, súper buen servicio al cliente, me solucionaron un error

Multisuples
Chile
5 months using the app
Rebuy replied June 16, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both!

September 30, 2022

I'm using this app for upselling on my e-commerce store. Just getting started. Jeffrey has been great in providing me with all the information I needed.

Mudify
United States
5 months using the app
Rebuy replied October 3, 2022

Thank you for the review! We truly appreciate the positive feedback and are delighted that you are enjoying Rebuy!

April 16, 2020

John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.

Ballsy
United States
5 months using the app
Rebuy replied April 17, 2020

This review is awesome! Thank you! You guys are crushing it and really fun to work with. Keep up the awesome work and thanks again for the review. Cheers!