Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

January 11, 2024

Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.

DIME® Beauty
United States
5 months using the app
Rebuy replied January 19, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that Rebuy has boosted your revenue and smoothed out your campaigns. Diana will be overjoyed to hear about your positive experience. We're committed to keeping up the great work and helping your AOV soar! 💼💫

Edited January 28, 2021

We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!

Vital Plan
United States
6 months using the app
Rebuy replied January 28, 2021

Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!

April 15, 2023

Great app. Aiman was super helpful in optimizing
our upsells too. Truly tailored, personal service which was incredibly efficient.

Equip
United States
6 months using the app
Rebuy replied April 17, 2023

Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!

August 12, 2022

I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.

Rastelli's
United States
6 months using the app
Rebuy replied August 15, 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app so far. Please don't hesitate to reach out if you ever have any questions!

September 2, 2021

Flynn was able to find why Re-buy wasn't working. Easy to communicate with via e-mail. He was very responsive throughout the whole process. The first issue I had was with shopify. I was able to reach out to Flynn again when I had a second issue and he solved it almost instantly.

The Autoflosser
United States
6 months using the app
Rebuy replied September 2, 2021

Flynn is a champion! 🙌

September 7, 2022

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Zidar Kid
United Kingdom
6 months using the app
Rebuy replied September 7, 2022

Thank you for the great review! We are so happy to see that you are enjoying Rebuy thus far and are excited to see your ROI grow with further optimizations the tool can offer!

June 3, 2022

Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.

The House of LR&C
United States
6 months using the app
Rebuy replied June 7, 2022

Thanks so much for the review! We are happy that you are loving the app and the support! Please let us know if there is anything else we can do to help.

November 16, 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Ziggy
France
5 months using the app
Rebuy replied November 16, 2022

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

January 23, 2024

It is a fantastic app with excellent service, and we have seen an increase in the range of products being purchased. Every customer service agent I have dealt with from Rebuy has been proactive and quick, Lam who I have dealt with most recently has been incredibly helpful. The various upsells, post-purchase and recommendations all work well and encourage greater spending.

Rod Armour
Australia
5 months using the app
Rebuy replied January 26, 2024

🌟 Thank you for your amazing feedback! We're delighted to know that Lam and our team have made your experience with Rebuy so positive, and it's great to hear our upsells and recommendations are working well for you. Looking forward to continuing to exceed your expectations! 💫🛍️

October 17, 2023

Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.

Heidi Carey
United States
5 months using the app
Rebuy replied October 20, 2023

We think Rich is pretty amazing too! We're thrilled he could tailor Rebuy to fit your business needs seamlessly. If you ever need more insights or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🥋✨