Reviews (741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.
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Isaac on the customer support team chatted with me for a long time today and helped me fix a few things to optimize the cast upsells. This app is great when you get it up and running. Thanks!
Thank you so much for your positive review! Your feedback means the world to us, and we are grateful for your support. Diana's dedication and expertise are invaluable assets to our team, and we will make sure to pass along your kind words to her.
Should you have any further questions, suggestions, or need assistance in the future, please do not hesitate to reach out to us. We are here to support you every step of the way.
A+, great great great customer service! Thanks to John and Dylan for their help with the app setup. Would strongly recommend it!
John, James & the team at Rebuy are awesome! They are always very responsive when something comes up. Rebuy has greatly boosted sales for us during this year of huge growth. Much love to the team at Rebuy!
Thank you Josh!! Very thankful for the chance to work with you all throughout this wild year known as 2020! So much more ahead and more to accomplish in 2021! Let's goooo!!! 🦅🙏 💯💪👋
Rebuy is one of, if not the best, app we've added to our Shopify store. The upsell and cross-sell options are many, and varied. Being a relatively new Shopify Plus store, we're currently focusing on the low-hanging fruit of increasing AOV. The set-up was pretty simple and we're already seeing improved results. Bonus? Aaron from their team was super helpful, proactively reaching out and providing guidance for the next level-up of options we should be taking advantage of. If you can, get this app! 3/16/2022 : UPDATE: still in love with this app, had a technical question today and Strauss fixed it in lighting speed, another example of their exceptional support.
💪 thank you for taking the time to share this review! It makes a big difference to our team! Thank you! Aaron is awesome!!
The customer care team is especially helpful when ever you have questions or support needs.
We're so glad to hear you find our customer care team helpful! If you ever have more questions or need support, just give us a shout. We're here to help! 😊🌟
Great addition to our tach stack. Does exactly what you need it to and more. Support team are excellent with both strategy and technical support. Our success manager Rich has been an excellent help!
Thanks so much for the great review! We are pumped to hear that the app is performing so well for your business. We will be sure to pass on your appreciation to Rich and the Support team, for their excellent assistance. If you ever need anything in the future, please give us a shout!
So far, really impressed with how Rebuy makes very technical things related to optimizing upsells and AOV incredibly simple. Takes a little bit of setup work, but the value is undeniable. Also, support from the team is top notch in helping you succeed which is much appreciated!
Hey Keap Candles Team,
Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with the Rebuy app and our Team. Please let us know if there is anything else we can do to help aid in your continued success!
Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.
That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! 😊🌟👏
After an initial hiccup, their executives reached out, and help me figure out some of the issues I was having. Have to say that this showed me that this is a company that is "in it for the long run" and truly values customer experience. Lots of different features all bundled into 1 cool app!
[UPDATE] We are so happy that we were able to resolve the issues. Thank you for the partnership with our team. We look forward to future success with the U Speakers brand!
Thank you for your review. We're sorry to hear you have had a less than superb experience with our support, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.
We will send out a communication to our documented email address for the U Speakers brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.
Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out if you need anything. Best of luck growing your shop! Happy Holidays!