Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

April 13, 2022

Pretty good app. Some bits can be a bit tricky to imlpement, like the placement of the widget on the page, but overall the level of customisation is pretty good.

Geckota
United Kingdom
7 months using the app
Edited September 10, 2019

Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)

Followasheep.com
United Kingdom
7 months using the app
Rebuy replied September 10, 2019

Thank you so much! 🙌

March 16, 2023

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

Jerome Alexander
United States
7 months using the app
Rebuy replied March 17, 2023

We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!

September 14, 2022

Very user-friendly and easy to get started! We have seen the greatest success with the SmartCart feature on our 'Cabana Sets'

Duvin Design Co.
United States
7 months using the app
Rebuy replied September 14, 2022

Thanks so much for the great review! We are happy to hear you are enjoying Rebuy and look forward to watching your future success :-)

September 20, 2022

Very powerful app with many features. Support has been better than most apps as well, providing a fix for a (pretty niche) issue I was having.

You Madu
Belgium
6 months using the app
Rebuy replied September 20, 2022

Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team thus far. We look forward to seeing your future success!

January 22, 2022

Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!

Kate Hewko
Canada
6 months using the app
June 6, 2023

By far the best app I've installed on our store since launch. Customer service is incredible as well. 10/10

Suckerz
United States
6 months using the app
Rebuy replied June 6, 2023

Thank you for your incredible review! We're so happy to hear that our app has been the best addition to your store since its launch, and we're grateful for your kind words about our outstanding customer service. Your 10/10 rating means the world to us!

February 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Industry of All Nations
United States
6 months using the app
Rebuy replied February 24, 2023

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩

November 15, 2022

I’ve been using this app for for several months now, but I reached out to Rebuy to get it setup properly. I’m so glad I did. My AOV has increased by 6% in the last 2 weeks. Aaron in particular has been incredible in helping me to get everything set up properly. I’m very glad to use this app.

Lavender Life Company
United States
6 months using the app
Rebuy replied November 16, 2022

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

Edited April 4, 2020

Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.

310 Nutrition
United States
6 months using the app
Rebuy replied April 4, 2020

Cheers! We appreciate your feedback and positive review! Thank you! 🙏