Reviews (741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.
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After an initial hiccup, their executives reached out, and help me figure out some of the issues I was having. Have to say that this showed me that this is a company that is "in it for the long run" and truly values customer experience. Lots of different features all bundled into 1 cool app!
[UPDATE] We are so happy that we were able to resolve the issues. Thank you for the partnership with our team. We look forward to future success with the U Speakers brand!
Thank you for your review. We're sorry to hear you have had a less than superb experience with our support, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.
We will send out a communication to our documented email address for the U Speakers brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.
Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out if you need anything. Best of luck growing your shop! Happy Holidays!
Pretty good app. Some bits can be a bit tricky to imlpement, like the placement of the widget on the page, but overall the level of customisation is pretty good.
Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)
Thank you so much! 🙌
ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!
We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!
Very user-friendly and easy to get started! We have seen the greatest success with the SmartCart feature on our 'Cabana Sets'
Thanks so much for the great review! We are happy to hear you are enjoying Rebuy and look forward to watching your future success :-)
Very powerful app with many features. Support has been better than most apps as well, providing a fix for a (pretty niche) issue I was having.
Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team thus far. We look forward to seeing your future success!
Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!
By far the best app I've installed on our store since launch. Customer service is incredible as well. 10/10
Thank you for your incredible review! We're so happy to hear that our app has been the best addition to your store since its launch, and we're grateful for your kind words about our outstanding customer service. Your 10/10 rating means the world to us!
Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+
We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩