Reviews (771)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and sales through personalized recommendations, cross-selling, and upselling. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration. The support team is noted for being responsive and offering valuable customization help and strategic advice. This app is favored for enhancing customer shopping experiences and increasing cart sizes.

December 28, 2021

Great customer support has helped us implement custom coding to support our needs with their app where possible.

Wine Connoisseur Shop
United States
9 months using the app
July 13, 2023

Best app I have downloaded this year. 30% Increase in AOV. Incredible support from Aaron! Rebuy is always innovating to keep those profit margins solid!

deltaG Ketones
United States
9 months using the app
Rebuy replied July 15, 2023

Thank you for your positive feedback about Rebuy! Achieving a 30% increase in AOV is an impressive accomplishment, and it's fantastic to hear how we have been able to help boost your profitability. If you have any further questions or need assistance, don't hesitate to reach out to the Rebuy team!

December 9, 2022

Very powerfull app offering great cross-sell and upsell features (in the cart, the checkout, on product pages...). And bonus : amazing support team, very efficient and helpful.

SPRiNG
France
9 months using the app
Rebuy replied December 9, 2022

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏

January 12, 2024

The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.

Global Healing
United States
9 months using the app
Rebuy replied January 19, 2024

We're absolutely delighted to hear about your positive experience with our team! 🚀 It's fantastic to know that our efforts in improving your website's user experience and boosting conversions are paying off. Your recommendation means the world to us. Rest assured, we'll continue to be quick and responsive to support your success! 🌐💼💙

Edited January 30, 2020

Great customer service, fairly easy to use but help was there when I needed it. Can see it adding value to my store. Thank you

Snoozzzy
United Kingdom
9 months using the app
Rebuy replied January 30, 2020

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, email, or phone in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy

October 15, 2021

Just launched Rebuy on our site, Ohlolly.com, with the help of Zach and Nick. Zach's tech support is super thorough and speedy. Nick is full of great ideas. Looking forward to seeing our AOV jump up. Thanks Rebuy!

OHLOLLY
United States
9 months using the app
July 3, 2023

Rebuy has really been a great tool for us to leverage product recommendations. The smart cart is really advanced and easy to customize. It's certainly doing everything it promises, whilst offering really excellent service from their Merchant Success and Tech team!

Larsson & Jennings | Official Store
United States
9 months using the app
Rebuy replied July 3, 2023

Thank you for sharing your positive experience with Rebuy! We are thrilled to hear that you are enjoying the app and our teams are providing excellent service 😊 If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to assist!

July 13, 2021

There are 2 amazing things about this app. The first one is the actual usefulness of it; great features and easy to use. A must have for any store owners. The second one is the customer service team; i've never seen any business have this much responsiveness and transparency in their communication. These guys care about their customers and products and it shows!

KaseMe
Canada
9 months using the app
November 15, 2023

great functionality, great customer service!

iota
United States
9 months using the app
Rebuy replied November 17, 2023

Thank you for the positive feedback! We're so happy to hear you find our functionality great, and we appreciate your kind words about our customer service. If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help! 🌟

January 18, 2022

Rebuy is a fantastic way to offer upsells and a better cart experience. It was was super easy to install, and it's easy to implement new features and customize to your needs. The support staff is awesome—always helpful and extremely timely.

Kion
United States
9 months using the app