Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

December 30, 2022

New install and needed some help on some minor formatting issues and Isaac was super helpful and quickly resolved the issue. Great support!

Kiss It Apparel
United States
6 months using the app
Rebuy replied December 31, 2022

Thank you so much for the review! We are pumped that you are enjoying the app and working with the team! Please let us know if there is anything we can do for you.

August 31, 2022

The shipping bar + in cart suggestions increased my AOV and the support team even custom-coded things specific to my needs. Amazing!

Liftmas Tree
United States
6 months using the app
Rebuy replied August 31, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

July 31, 2023

Incredibly powerful app! This app has generated over $9000 in additional sales just in the last 30 days alone. Their support staff is the best - I highly recommend!

Fodeez® Frames
United States
6 months using the app
Rebuy replied August 2, 2023

Thank you so much for your wonderful feedback! We're so happy to hear that our app has been a game-changer for your business, and our support team is always here to assist you. We truly appreciate your recommendation!

January 12, 2022

Such a fantastic app -- once you get the hang of setting up the data sources, it's immensely beneficial to the customer to see recommended products! I have a very complex catalog and this makes the shopping experience so much smoother.

Kitty and Vibe
United States
6 months using the app
November 18, 2022

Nous avons installé Rebuy avec pour objectif d'augmenter notre panier moyen notamment en utilisant le "Smart Cart" et les fonctionnalités d'upsell/cross-sell dans le panier, et pour sa compatibilité avec Recharge Payments.
L'intégration se fait très facilement et nous avons pu augmenter notre panier de 10%, l'application offre beaucoup d'autres fonctionnalités que nous allons implémenter très bientôt également !

MyVariations
France
6 months using the app
Rebuy replied November 18, 2022

Bonjour l'équipe MyVariations !

Nous sommes ravis d'apprendre que vous avez eu une si belle expérience avec Rebuy et nous sommes impatients de voir votre succès. S'il vous plaît laissez-nous savoir si nous pouvons faire quelque chose que nous pouvons pour vous aider davantage!

October 4, 2021

We have a custom theme and getting the app to work for us was not the easiest thing, but it was totally worth sticking it out. Our site now looks awesome, and the user experience is really good. Their support team is really great. And the functionalities of the app are amazing, its like 10 apps in one.

Lovepray jewelry
United States
6 months using the app
March 4, 2021

We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!

Toynk Toys
United States
6 months using the app
Rebuy replied March 4, 2021

Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!

Edited May 3, 2022

they have been great - seriously
Brad and Christian - high five to you both
Thanks for everything you have helped us with

Poppy's Picnic
United Kingdom
6 months using the app
Edited January 28, 2021

We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!

Vital Plan
United States
6 months using the app
Rebuy replied January 28, 2021

Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!

April 15, 2023

Great app. Aiman was super helpful in optimizing
our upsells too. Truly tailored, personal service which was incredibly efficient.

Equip
United States
6 months using the app
Rebuy replied April 17, 2023

Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!