Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

May 29, 2023

Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in ...

Peace, Love & Happiness Club
United States
3 months using the app
Rebuy replied May 30, 2023

Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. ...

May 28, 2022

Love the smart cart functionality in this app...and the support team does a great job if you run into any issues. Rebuy's reorder landing pages are great for driving win-back campaigns too. Would love to see Rebuy integrate with other subscription apps, like Awtomic.

2 Dogs Treats
United States
3 months using the app
Rebuy replied May 29, 2022

Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are working hard on expanding the capabilities ...

Edited September 27, 2022

We love this app! It’s super user friendly and has helped us drive incremental revenue in an easy way. Our rep, Matt Kanfer, has been amazing – he offers strategic support and has been especially instrumental in helping us optimize our account. We highly recommend this app to anyone looking to increase their average order values and conversion rate.

LolaVie
United States
3 months using the app
Rebuy replied August 10, 2022

Thanks for the great review! We are so glad that you are enjoying our app! Please let us know if there is anything we can help with.

November 24, 2020

Great app for upsells, cross sells, and customizing the checkout on Shopify Plus. The guys working at Rebuy will answer every question that you have and go the extra mile to set up anything that you will need. Big shoutout to Strauss for setting up for us a new Free Gift widget in the busiest week of the year (Black Friday week). Really outstanding customer service.

Cape Diablo
United States
3 months using the app
Rebuy replied November 24, 2020

Strauss is a champion! We are very thankful to have him on our team!!!! Thank you for taking the time to write us a positive review and share your feedback. Makes a huge ...

December 8, 2023

So far so good. The customer support team has been on it whenever there is a question or help is needed. Looking forward to utilizing the app even more going forward and hope that the current level of care and support being offered never changes.

Steer Smarts
United States
3 months using the app
Rebuy replied December 18, 2023

Glad to hear it's going well! 😊 Our customer support team is always here for you, and we're thrilled you've had a positive experience. We're excited about you exploring the ...

December 1, 2022

Best customer service, hands down! This app has made a huge improvement to our shopping experience.

BRACHA
United States
3 months using the app
Rebuy replied December 1, 2022

Thank you so much for the great review!

We are so happy to hear that you are having such success and loving the customer service :-)

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
3 months using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate ...

November 14, 2022

Using this app to help with upsells and customer activation and retention strategies. Ian was an amazing help getting the ball rolling. Excited to see how Rebuy will change or DTC model.

Magnum Bikes
United States
3 months using the app
Rebuy replied November 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the ...

August 30, 2022

fantastic App. even better support team. There is a bit of a learning curve, but once you get a hang of it, it can do a lot. Definitely recommend.

VacuumWarehouse
Canada
3 months using the app
Rebuy replied August 30, 2022

Thank you for the great review. We are so happy that you are enjoying the app and the support! Please don't ever hesitate to reach out to us if you have any questions.

December 14, 2022

Great product overall and will more than pay for itself in incremental revenue growth, which is what it promises to do so for that reason, I'm giving it 5 stars. There's some room for improvement on the tech support side, and I think there's an opportunity to build out more functionality based on user shopping behavior to trigger pop-up offers on-site. Overall, we're very happy with it though, ...

Goldthread Tonics
United States
3 months using the app
Rebuy replied December 15, 2022

Thank you so much for taking the time to share your review and positive experience with our app. We are always looking to improve our service and functionality so this ...