Reviews (756)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

February 15, 2023

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from ...

Taste Salud
United States
3 months using the app
Rebuy replied February 17, 2023

We really appreciate it when you take the time to review us. Your feedback is invaluable to our team and we thank you for using Rebuy. We hope that you will continue to share ...

February 1, 2024

Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.

Commando®
United States
3 months using the app
Rebuy replied February 9, 2024

Hearing about your great experience with Colton truly makes our day! 🌞 His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's ...

January 11, 2023

Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.

Rolda Cosmetics
United States
3 months using the app
Rebuy replied January 11, 2023

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. ...

June 21, 2022

Isaac was very helpful. He was very patient with all our issues and helped us solve them. Go Isaac.

Waka Coffee & Tea
United States
3 months using the app
Rebuy replied June 21, 2022

Thank you for your feedback on your support! We are happy that we were able to help resolve all of your issues!

January 14, 2022

Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything ...

Printfresh
United States
3 months using the app
September 14, 2022

Very user-friendly and easy to get started! We have seen the greatest success with the SmartCart feature on our 'Cabana Sets'

Duvin Design Co.
United States
3 months using the app
Rebuy replied September 14, 2022

Thanks so much for the great review! We are happy to hear you are enjoying Rebuy and look forward to watching your future success :-)

September 14, 2022

Must have Shopify app - end of story. Increase AOV, conversions, and UX. Support team was super helpful as well!

BATCH
United States
3 months using the app
Rebuy replied September 14, 2022

Thanks so much for the positive review! We are ecstatic that you are having a great experience with Rebuy and the team. Please let us know if you ever have any questions!

May 29, 2023

Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in ...

Peace, Love & Happiness Club
United States
3 months using the app
Rebuy replied May 30, 2023

Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. ...

May 28, 2022

Love the smart cart functionality in this app...and the support team does a great job if you run into any issues. Rebuy's reorder landing pages are great for driving win-back campaigns too. Would love to see Rebuy integrate with other subscription apps, like Awtomic.

2 Dogs Treats
United States
3 months using the app
Rebuy replied May 29, 2022

Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are working hard on expanding the capabilities ...

Edited September 27, 2022

We love this app! It’s super user friendly and has helped us drive incremental revenue in an easy way. Our rep, Matt Kanfer, has been amazing – he offers strategic support and has been especially instrumental in helping us optimize our account. We highly recommend this app to anyone looking to increase their average order values and conversion rate.

LolaVie
United States
3 months using the app
Rebuy replied August 10, 2022

Thanks for the great review! We are so glad that you are enjoying our app! Please let us know if there is anything we can help with.