Reviews (764)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

November 18, 2022

Nous avons installé Rebuy avec pour objectif d'augmenter notre panier moyen notamment en utilisant le "Smart Cart" et les fonctionnalités d'upsell/cross-sell dans le panier, et pour sa compatibilité avec Recharge Payments.
L'intégration se fait très facilement et nous avons pu augmenter notre panier de 10%, l'application offre beaucoup d'autres fonctionnalités que nous allons implémenter très bientôt également !

MyVariations
France
6 months using the app
Rebuy replied November 18, 2022

Bonjour l'équipe MyVariations !

Nous sommes ravis d'apprendre que vous avez eu une si belle expérience avec Rebuy et nous sommes impatients de voir votre succès. S'il vous plaît laissez-nous savoir si nous pouvons faire quelque chose que nous pouvons pour vous aider davantage!

October 4, 2021

We have a custom theme and getting the app to work for us was not the easiest thing, but it was totally worth sticking it out. Our site now looks awesome, and the user experience is really good. Their support team is really great. And the functionalities of the app are amazing, its like 10 apps in one.

Lovepray jewelry
United States
6 months using the app
March 13, 2024

Absolutely love this app! Great customer service from Lam. Always standby and helpful!!

The Littl
Australia
5 months using the app
Rebuy replied March 22, 2024

Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.

March 4, 2021

We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!

Toynk Toys
United States
6 months using the app
Rebuy replied March 4, 2021

Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!

Edited May 3, 2022

they have been great - seriously
Brad and Christian - high five to you both
Thanks for everything you have helped us with

Poppy's Picnic
United Kingdom
6 months using the app
April 26, 2024

Rebuy significantly enhanced our website presence and conversions, making it more convenient for our customers and tailored to our style. The team (especially our launch manager Aiman) is super supportive and helpful. 100% recommend.

Oh Beauty
United States
2 months using the app
Rebuy replied May 3, 2024

We're overjoyed to hear about your positive experience and the impact it's had on your website's presence and conversions! A big shoutout to Aiman for making things smooth and supportive. Thanks for recommending us, and we're excited to keep up the great work! 🌟🚀

January 26, 2024

Rebuy has been an absolute game-changer for our Shopify store. We saw a lift in AOV from day one of installing it, and we continue to find ways to get the right products in front of the right people. There are still features I'm discovering new uses for every day. Our success manager, Max Strummer, has been incredibly helpful in getting us to a point where we're consistently seeing a 15-20% increase in AOV, not to mention increased overall conversions. We've even hooked up Rebuy product recommendations to our customer shipping notifications. It's a fantastic platform.

Full Focus
United States
5 months using the app
Rebuy replied February 2, 2024

It's fantastic to hear that Rebuy has made such a positive impact on your Shopify store, lifting AOV and enhancing product visibility! 🚀 It sounds like Max has been instrumental in your success. Integrating Rebuy recommendations into your shipping notifications is a brilliant move. Here's to continued growth and even higher conversions! 🌟

Edited January 28, 2021

We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!

Vital Plan
United States
6 months using the app
Rebuy replied January 28, 2021

Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!

April 15, 2023

Great app. Aiman was super helpful in optimizing
our upsells too. Truly tailored, personal service which was incredibly efficient.

Equip
United States
6 months using the app
Rebuy replied April 17, 2023

Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!

August 12, 2022

I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.

Rastelli's
United States
6 months using the app
Rebuy replied August 15, 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app so far. Please don't hesitate to reach out if you ever have any questions!