Reviews (771)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and sales through personalized recommendations, cross-selling, and upselling. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration. The support team is noted for being responsive and offering valuable customization help and strategic advice. This app is favored for enhancing customer shopping experiences and increasing cart sizes.

March 11, 2022

App is amazing and support even more so. Quick to respond and the app drives revenue by increasing AOV and more

Baraka Impact
Canada
8 months using the app
December 7, 2023

Rebuy has been a great addition to our entire conversion funnel approach and with exceptional support with launch and crafting the experiences that best suit our needs. I can't say enough about our success rep Keaton who always goes above and beyond to provide insights, suggestions and assistance on bringing new strategies from vision to reality that support our growth goals. Rebuy has become a fundamental piece to our success, thank you!

airestech
Canada
8 months using the app
Rebuy replied December 8, 2023

Thanks a million for the love! 🌟 We're thrilled to be a key player in your conversion funnel, and it's fantastic to hear that Rebuy, along with the exceptional support, is hitting the mark.

Big high-fives to Keaton for going above and beyond! 🚀 Bringing new strategies from vision to reality is what we're all about, and we're stoked to be a fundamental piece of your success puzzle.

Here's to more growth and success together! 🎉

November 22, 2023

Great onboarding support from Suki. Engine is very powerful and already generating sales.

The Mighty Quinn Brass and Winds
United States
8 months using the app
Rebuy replied November 24, 2023

Fantastic to hear about your positive onboarding experience with Suki! We're thrilled to hear that Rebuy has been so effective so far. If you ever need more assistance or have questions, feel free to reach out. We're here to support your continued success! 🛍️

September 16, 2023

RICH was an amazing help getting our cart up and running! I was a bit confused and after sending him an email he set up a call with me same day! He got me sorted that very same day, walked me through every aspect of the app, and worked with his team to get us fully launched the very same day (This all happened on a Friday). Very glad to be in capable, caring, and responsive hands. I would 100% recommend. I heard about Rebuy through a marketing group that I'm in, in which they are highly recommended.

Black Dog Overland
United States
8 months using the app
Rebuy replied September 18, 2023

Thank you for your glowing feedback! We're delighted to hear that Rich provided such outstanding support and that we could get you up and running so quickly. We're committed to ensuring you have a smooth and successful experience with Rebuy, and we truly appreciate your recommendation.

Edited March 6, 2023

Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.

The POWER of Elderberries
United States
8 months using the app
Rebuy replied August 25, 2022

Hi POWER of Elderberries team!

Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!

August 4, 2022

Great app and even better customer service! Needed some customizations to work with our store and they did it no problem. Very responsive! Highly recommend.

Adapt Naturals
United States
7 months using the app
Rebuy replied August 4, 2022

Thanks for the great review! We are excited you are loving the app and the support :-)

Edited June 9, 2023

Isaac on the customer support team chatted with me for a long time today and helped me fix a few things to optimize the cast upsells. This app is great when you get it up and running. Thanks!

GRILLKILT
United States
7 months using the app
Rebuy replied May 19, 2023

Thank you so much for your positive review! Your feedback means the world to us, and we are grateful for your support. Diana's dedication and expertise are invaluable assets to our team, and we will make sure to pass along your kind words to her.

Should you have any further questions, suggestions, or need assistance in the future, please do not hesitate to reach out to us. We are here to support you every step of the way.

November 6, 2023

Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support

Meatsupermarket.com
United Kingdom
7 months using the app
Rebuy replied November 13, 2023

That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! 😊🛠️🚀

April 13, 2021

A+, great great great customer service! Thanks to John and Dylan for their help with the app setup. Would strongly recommend it!

BulbAmerica
United States
7 months using the app
December 23, 2020

John, James & the team at Rebuy are awesome! They are always very responsive when something comes up. Rebuy has greatly boosted sales for us during this year of huge growth. Much love to the team at Rebuy!

Elevated Faith
United States
7 months using the app
Rebuy replied December 23, 2020

Thank you Josh!! Very thankful for the chance to work with you all throughout this wild year known as 2020! So much more ahead and more to accomplish in 2021! Let's goooo!!! 🦅🙏 💯💪👋