Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

October 21, 2021

Great app and great support to set up recommendations throughout the site. We have them on home, product and checkout pages.

SLEEFS
United States
4 months using the app
February 20, 2023

We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.

MaryRuth Organics
United States
4 months using the app
Rebuy replied February 21, 2023

We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!

July 11, 2023

Rebuy is an awesome app for a Shopify store. Seamless integrations, great functionality. The tools are effective at increasing cart size, AOV, and CVR. Don't for get the cross-sell and upsell. Rebuy is good for business. Dante is such a great partner. He is an extension of our team.

Fairhaven Health
United States
4 months using the app
Rebuy replied July 13, 2023

Thanks so much for sharing! We are so happy to hear that you are having such success with Rebuy. We are proud of the products we launch and comments such as this are why we continue to strive for excellence every day. Please don't hesitate to reach out should you ever need anything!

September 20, 2022

Excellent App and Support! Aiman did such a great job and was so helpful! Continuously helped me and went above and beyond.

Kooniez
United States
4 months using the app
Rebuy replied September 20, 2022

Thank you for the awesome review! We are happy to hear that you are having a great end to end experience with the product and the team thus far. We look forward to seeing your future success!

September 29, 2023

Pays for itself!

REVRides
United States
4 months using the app
Rebuy replied October 2, 2023

We're so happy to hear that our service is proving to be invaluable for you! Thank you for your feedback and continued support. Let us know if there is ever anything you need! 💲💲💲💲

Edited November 17, 2022

We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our launch manager and is made worse by the time difference with the EU. Update 17th Nov 2022 - The ReBuy team worked though our issues and helped get us live today. Based on today's help and quick response to my negative review I'm happy to update my feedback from 1/5 stars to 5/5 stars.

mypure.co.uk
United Kingdom
4 months using the app
Rebuy replied November 16, 2022

Hi,

Thank you for your review. We are sorry to hear that you have had a bumpy start with Rebuy, but we are grateful for the feedback. We will reach out to discuss the matter with you directly and see what we can do to make this right.

August 10, 2023

Tom, Colton, and Bradley from support are always super helpful and have helped with many questions I have. We've already had over 6,000 of income thanks to Rebuy in 3 months.

Supercross BMX
United States
4 months using the app
Rebuy replied August 14, 2023

Thanks so much for your review! We are so glad to learn that Tom, Colton, and Bradley have provided excellent assistance through support! We love to hear that Rebuy is having such a positive impact on your business in such short order! Give us a holler if you ever need anything 😊

September 29, 2022

Amazing Support and App! Janet is always on top of the data and deliverables and making great suggestions to maximize the customer experience and generating revenue.

Chamberlain Coffee - US
United States
4 months using the app
Rebuy replied September 29, 2022

Thank you so much for the review! We truly appreciate the great feedback and look forward to a long, successful partnership with the Chamberlain Coffee brand.

June 1, 2023

Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs.

The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.

Takeya USA
United States
4 months using the app
Rebuy replied June 2, 2023

Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business.

We look forward to continuing our successful partnership! Give us a shout if you ever need anything.

February 22, 2023

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

GRINDBasketball
United States
4 months using the app
Rebuy replied February 23, 2023

We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!