Reviews (771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting conversions, average order value, and sales through personalized recommendations, cross-selling, and upselling. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration. The support team is noted for being responsive and offering valuable customization help and strategic advice. This app is favored for enhancing customer shopping experiences and increasing cart sizes.
Refine
-
By rating
Pretty good app. Some bits can be a bit tricky to imlpement, like the placement of the widget on the page, but overall the level of customisation is pretty good.
Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)
Thank you so much! 🙌
Tom on the Rebuy support team helped me work out problems with my free gift offer quickly and simply. This allowed us to stick to our original plan and have a successful promotion.
Hey there! 🚀 Thank you so much for the shoutout! We're thrilled that Tom from our support team could quickly help you iron out the kinks with your free gift offer. It's awesome to hear that the assistance allowed you to stick to your plan and run a successful promotion. We're always here for you, so if you ever need more help or have further questions, just give us a shout! 🌟👏
Very powerful app with many features. Support has been better than most apps as well, providing a fix for a (pretty niche) issue I was having.
Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team thus far. We look forward to seeing your future success!
Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.
Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟
By far the best app I've installed on our store since launch. Customer service is incredible as well. 10/10
Thank you for your incredible review! We're so happy to hear that our app has been the best addition to your store since its launch, and we're grateful for your kind words about our outstanding customer service. Your 10/10 rating means the world to us!
Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+
We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩
I’ve been using this app for for several months now, but I reached out to Rebuy to get it setup properly. I’m so glad I did. My AOV has increased by 6% in the last 2 weeks. Aaron in particular has been incredible in helping me to get everything set up properly. I’m very glad to use this app.
Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!
Rebuy has helped us to create the personalized customer experience we've been wanting for our users. Features that we thought we'd have to custom-build, they create a solution for. Thank you Rebuy!
Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your website be successful with the power of Rebuy!!
Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.
Cheers! We appreciate your feedback and positive review! Thank you! 🙏