Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

August 30, 2024

Not only has this app been amazing for my brand and our multiple stores but the support team is next level. I had a number of goals and optimizations (different for each store) and the Rebuy team helped me configure the apps and taught me how to do it (with video tutorials specific to my store fronts) so I could continue to optimize my stores myself. This app came recommended to me from a friend and I couldn't recommend it more! I just wish we started using it sooner. The setup process was quick and easy and we saw results immediately!

AWAKE Chocolate
Canada
About 20 hours using the app
Rebuy replied August 31, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Rebuy has made such a positive impact on your brand and that our support team could guide you through the setup and optimizations. Your recommendation means the world to us, and we’re excited to continue supporting your success! 🚀​⬤

July 11, 2024

Rebuy is an easy solution to enhance your customer's check-out experience. We moved our store from a standard check-out to a drawer cart check-out with upsells at check-out. While it has yet to be seen how well these upgrades will improve our Average Order Value or Conversions, what has been most impressive is Rebuy's customer service and support. Unlike many other apps that I have used across many devices (Android Apps, Shopify Apps, etc.) that have a decent app but poor support (what do you do when you need help), Rebuy provides timely and consistent support that goes above and beyond what I was expecting.

Just for that, I would 100% recommend giving Rebuy a try to see if it will work for your store/company, because they will do what they can to make sure you succeed.

Withered Fig
United States
3 months using the app
Rebuy replied July 26, 2024

Thank you for your detailed feedback! 🌟 We're delighted to hear how pleased you are with our customer service and support. Your recommendation means a lot to us, and we're committed to helping you see those improvements in AOV and conversions. We're here for you every step of the way!

September 18, 2024

The raw capabilities are on point!

Forever Fizzies
United States
Almost 3 years using the app
Rebuy replied October 4, 2024

Thanks for the shout-out! 🙌 We're glad you're finding the capabilities spot on. If there's anything else we can do to support your success, just let us know!

June 25, 2024

Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.

We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm looking forward to more customizations with our Tapcart mobile apps.

If you're already making money this will definitely make you more.

Maud's Coffee & Tea
United States
About 1 year using the app
Rebuy replied July 8, 2024

Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the features and customizations you need to drive even greater results. 🚀

July 14, 2024

Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!

dreamday
United States
3 months using the app
Rebuy replied July 26, 2024

Thank you for the fantastic feedback! 🌟 We're so glad our team could assist you promptly and efficiently. Your satisfaction with our features and service means the world to us!

July 29, 2024

Rebuy customer service is second to none, and although the functionality is great, the support is my favorite thing about the Rebuy team. Our Senior Success Manager Max Trummer is a great example of this, and actually a big reason why we have started using Rebuy in our store. Knowing that questions and issues will be resolved quickly adds a level of professionalism that is very rare in app customer support these days, so big ups to Max and the whole Rebuy team.

Arcade Belts
United States
About 1 month using the app
Rebuy replied August 2, 2024

Thank you for your kind words! We're thrilled to hear that our customer service, especially from Max, has made such a positive impact. We'll continue to provide the exceptional support you deserve. 🙏✨

July 10, 2024

Working with Max & Steven to solve an issue we had with our sidecart widget was great. Super responsive and great communication went a long way and reassured our team that we made the right choice in selecing Rebuy and that we would get to a solution quickly.

Singer
United States
8 months using the app
Rebuy replied July 12, 2024

Thank you for sharing your experience! 😊 We're thrilled that Max and Steven were able to assist you promptly and effectively. We're dedicated to ensuring your success and are always here to support you!

July 12, 2024

We absolutely love REBUY! This app is a game-changer that enhances and strengthens our consumer conversion funnel. It's particularly fantastic for boosting AOV and CVR. Each widget can be tailored to our exact needs, creating an exceptional consumer experience. Plus, our Success Manager, Max, has been incredibly attentive. His recommendations have been spot-on, taking our performance to the next level. Highly recommended!

Sunday Citizen
United States
Over 1 year using the app
Rebuy replied July 26, 2024

Thank you for the glowing review! 🌟 We're thrilled to hear how Rebuy has enhanced your consumer conversion funnel and boosted your AOV and CVR. Max and our team are dedicated to your success, and we're excited to keep delivering exceptional experiences for you and your customers!

July 9, 2024

Adding rebuy to our site has been a game changer! It has helped increase our sales so much. I would highly recommend this app. We had such a great success working with Rebuy in the past that we have decided to add this app to our other brands. Working with Max Trummer and Suki Abdulla has been such a great experience and I have already learned so much. If you are looking to increase sales and cross sell your items Rebuy is the perfect platform to do so.

Softech USA
United States
26 days using the app
Rebuy replied July 12, 2024

Thank you for your amazing feedback! 🌟 We're thrilled to hear that Rebuy has significantly boosted your sales and that Max Trummer and Suki Abdulla have provided a great experience. We're excited to continue supporting your success across all your brands!

July 11, 2024

Lots of additional help when implementing different features. Kelsey was really helpful whilst we found our feet with the app.

IMP & MAKER
United Kingdom
2 months using the app
Rebuy replied July 26, 2024

Thank you for your feedback! 😊 We're glad Kelsey could assist you during your implementation. We're here to ensure you get the most out of our app and are always ready to help!