Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

October 24, 2024

Easy onboarding and great customer support. A serious company and product.

Warmies USA
United States
9 months using the app
Rebuy replied November 1, 2024

Thank you so much for the kind words! We're thrilled to hear that our onboarding and customer support made a strong impression. We'll keep striving to deliver a top-notch experience every step of the way! 🚀

July 10, 2024

Working with Max & Steven to solve an issue we had with our sidecart widget was great. Super responsive and great communication went a long way and reassured our team that we made the right choice in selecing Rebuy and that we would get to a solution quickly.

Singer
United States
8 months using the app
Rebuy replied July 12, 2024

Thank you for sharing your experience! 😊 We're thrilled that Max and Steven were able to assist you promptly and effectively. We're dedicated to ensuring your success and are always here to support you!

July 29, 2024

Rebuy customer service is second to none, and although the functionality is great, the support is my favorite thing about the Rebuy team. Our Senior Success Manager Max Trummer is a great example of this, and actually a big reason why we have started using Rebuy in our store. Knowing that questions and issues will be resolved quickly adds a level of professionalism that is very rare in app customer support these days, so big ups to Max and the whole Rebuy team.

Arcade Belts
United States
About 1 month using the app
Rebuy replied August 2, 2024

Thank you for your kind words! We're thrilled to hear that our customer service, especially from Max, has made such a positive impact. We'll continue to provide the exceptional support you deserve. 🙏✨

July 12, 2024

We absolutely love REBUY! This app is a game-changer that enhances and strengthens our consumer conversion funnel. It's particularly fantastic for boosting AOV and CVR. Each widget can be tailored to our exact needs, creating an exceptional consumer experience. Plus, our Success Manager, Max, has been incredibly attentive. His recommendations have been spot-on, taking our performance to the next level. Highly recommended!

Sunday Citizen
United States
Over 1 year using the app
Rebuy replied July 26, 2024

Thank you for the glowing review! 🌟 We're thrilled to hear how Rebuy has enhanced your consumer conversion funnel and boosted your AOV and CVR. Max and our team are dedicated to your success, and we're excited to keep delivering exceptional experiences for you and your customers!

July 9, 2024

Adding rebuy to our site has been a game changer! It has helped increase our sales so much. I would highly recommend this app. We had such a great success working with Rebuy in the past that we have decided to add this app to our other brands. Working with Max Trummer and Suki Abdulla has been such a great experience and I have already learned so much. If you are looking to increase sales and cross sell your items Rebuy is the perfect platform to do so.

Softech USA
United States
26 days using the app
Rebuy replied July 12, 2024

Thank you for your amazing feedback! 🌟 We're thrilled to hear that Rebuy has significantly boosted your sales and that Max Trummer and Suki Abdulla have provided a great experience. We're excited to continue supporting your success across all your brands!

June 25, 2024

We're big fans of Rebuy. Its one of those rare Shopify apps that simply works great. The more you learn the platform, the more you find ways to improve not just your AOV and CVR, but also your customers' experience on your site. Rebuy's system of data sources as the logical foundation for its various widgets is very powerful without sacrificing user-friendliness. It's truly endless what you can do with Rebuy to increase your overall revenue.

The team over there is excellent too -- everyone I've chatted with through their live chat feature has been super helpful. Our merchant success manager Monica brings great ideas and feedback to our meetings and clearly has our continued success in mind. Our onboarding team of Logan and Aiman were great too.

There are things I would change about their analytics dashboard and reporting. Revenue is somewhat over-attributed, but not in a way that we're not aware of, and we've simply developed our own dashboard in-house using their CSV exports. Our in-house dashboard shows clear ROI, so we're confident that Rebuy is worth every penny.

Highly recommend!

Sea to Table | Wild Caught Seafood Online
United States
About 2 months using the app
Rebuy replied July 8, 2024

Thank you for your detailed and enthusiastic review! 🌟 We're thrilled that Rebuy is enhancing your AOV, CVR, and customer experience, and that our team has been so supportive. We'll take your feedback on the analytics dashboard to heart and strive to make it even better. Here's to your continued success with Rebuy! 🚀

July 11, 2024

Lots of additional help when implementing different features. Kelsey was really helpful whilst we found our feet with the app.

IMP & MAKER
United Kingdom
2 months using the app
Rebuy replied July 26, 2024

Thank you for your feedback! 😊 We're glad Kelsey could assist you during your implementation. We're here to ensure you get the most out of our app and are always ready to help!

July 15, 2024

Max was fantastic with us in the Omni team and is an invaluable resource for us in optimising our Smart Cart and Postpurchase flows. Rebuy is a great app that has given us a real boost to our growth. Would recommend!

Omni pet ltd
United Kingdom
About 1 year using the app
Rebuy replied July 26, 2024

Thank you for your kind words! 😊 We're delighted to hear that Max and our app have been instrumental in boosting your growth. Your recommendation means a lot to us, and we're excited to continue supporting your success!

June 28, 2024

We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.

Ascent Nutrition
United States
Over 1 year using the app
Rebuy replied July 8, 2024

Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀

June 18, 2024

Great tools to drive CRV and engage customers.

Support teams are fantastic and always there to guide you & get the most out of the platform

Highly Recommended

Revival
United Kingdom
Over 1 year using the app
Rebuy replied June 21, 2024

Thank you so much for your wonderful review! 😊 We're thrilled to hear that our tools and support teams are making a positive impact on your customer engagement and CRV. Your recommendation means the world to us!