Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

September 29, 2022

Amazing Support and App! Janet is always on top of the data and deliverables and making great suggestions to maximize the customer experience and generating revenue.

Chamberlain Coffee - US
United States
4 months using the app
Rebuy replied September 29, 2022

Thank you so much for the review! We truly appreciate the great feedback and look forward to a long, successful partnership with the Chamberlain Coffee brand.

June 1, 2023

Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs.

The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.

Takeya USA
United States
4 months using the app
Rebuy replied June 2, 2023

Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business.

We look forward to continuing our successful partnership! Give us a shout if you ever need anything.

February 22, 2023

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

GRINDBasketball
United States
4 months using the app
Rebuy replied February 23, 2023

We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!

September 21, 2022

Excellent app. Customer service also did an excellent job and helped fix a problem with my shop's theme.

TheVectorLab
United States
4 months using the app
Rebuy replied September 21, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

September 20, 2021

If you want complete control without a complete headache, this is it! And if you start getting a headache, the customer support team is OUTSTANDING! We looked for hours trying to find the right cross-sell solution that was elegant and modular for our "complete the look" layout. The widget connects to a data feed that is incredibly user friendly to setup. Again, lots of customization that is really quite easy to use. After setting everything up, and quite happy with the result, we reached out to the support team for tips on placement of our widget...within 10 minutes, everything was PERFECT! Thank you ZACH and Rebuy!

KoaKoa.life
United States
4 months using the app
Rebuy replied September 20, 2021

Yeah Zach! Thank you for sharing this review! Our whole team sees it and it makes a huge difference! Thank you! 🙌

October 4, 2022

Awesome app as an all-in-one upsell/aov-boosting platform. onboarding, implementation, and success teams are great too. all widgets worked out of the box and the success team helped to make them better. this helped us get rid of many apps that we were using for individual features.

Dr. Kellyann
United States
4 months using the app
Rebuy replied October 4, 2022

Thank you for the amazing review! We are happy to hear that you are having a great end to end experience with the product and the team. We look forward to watching your future success!

January 31, 2023

One of the most helpful customer success team of an app we've ever used. Also huge revenue generator for us!

Fandiem
United States
4 months using the app
Rebuy replied January 31, 2023

Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

Edited March 2, 2023

Rebuy is a great app. That's the best & most straightforward way to implement AI in your website + all the upsell/cross-sell you want.
They also do a post-purchase page which is amazing.

Special mention to Jeffrey, who helped me figure out my needs and showed me how to implement them for my website.

Rebels Refinery Inc
Canada
4 months using the app
Rebuy replied March 6, 2023

We wanted to take a moment to thank you for writing such a kind and thoughtful review! Your words mean a lot to all of us here at Rebuy and it's great to hear that you enjoyed your experience with Jeff and our product. Give us a shout should you ever need anything else 😀

August 11, 2022

We switched to this app to move away from a fully custom cart and it's been such a good experience! Not only is the interface easy to edit for non coders like myself, but the support is EXCELLENT! Not to mention all the other awesome cross-sell and up-sell widgets the app offers outside of their Smart Cart!

Quantum Energy Square
United States
4 months using the app
Rebuy replied August 11, 2022

Thank you so much for the review! We are so glad to see that you are already experiencing the power of Rebuy and enjoying its ease of use. Please let us know if there is ever anything we can help with!!

August 19, 2022

There are many apps out there that CLAIM to get you the most bang for your buck. Rebuy is the only one that has delivered for us. The installation is easy, the customizations are awesome, and their client support is top-notch. We paid the extra fees to have the widgets set up for us, and I can't tell you how amazing our experience was. If you are blessed enough to get Janet Gomez as your Merchant Success Manager, you will have the most effective answers, the quickest.

Reshoevn8r
United States
4 months using the app
Rebuy replied August 19, 2022

Thank you SO much for the great review. We are pumped that you are seeing the great value both our product and our team can provide! Please don't ever hesitate to reach out to us if you have any questions.