Reviews (771)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and sales through personalized recommendations, cross-selling, and upselling. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration. The support team is noted for being responsive and offering valuable customization help and strategic advice. This app is favored for enhancing customer shopping experiences and increasing cart sizes.

September 7, 2022

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Zidar Kid
United Kingdom
6 months using the app
Rebuy replied September 7, 2022

Thank you for the great review! We are so happy to see that you are enjoying Rebuy thus far and are excited to see your ROI grow with further optimizations the tool can offer!

June 3, 2022

Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.

The House of LR&C
United States
6 months using the app
Rebuy replied June 7, 2022

Thanks so much for the review! We are happy that you are loving the app and the support! Please let us know if there is anything else we can do to help.

November 16, 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Ziggy
France
5 months using the app
Rebuy replied November 16, 2022

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

August 13, 2021

Dylan was amazingly friendly and helpful. The app itself is also stellar. Would definitely recommend to all Shopify owners.

Grillaholics
United States
5 months using the app
December 7, 2022

We have only been using Rebuy for a few weeks now, and I cannot speak more highly of the program and of the support team. The basic implementation of Rebuy was simple and made even easier by our AWESOME success manger, Janet. With her help, we have already seen a sizable lift in AOV in just this short time.

In addition to this, we first started using Rebuy during Black Friday… and during Thanksgiving dinner, I gave thanks to Janet for saving Black Friday. Due to the complexity of our store’s BFCM deals, Rebuy lacked some technical features needed to run said deals. Rather than taking that at face value, Janet worked with me up until Thanksgiving Dinner (literally) coming up with work arounds and solutions. I am THRILLED to say that thanks to Janet (and her lead Aaron!), we were able to get the all BFCM elements up and running, which led to our business having its biggest sales day in history. I cannot speak more highly of Janet’s her patience, deep understanding of Rebuy, and willingness to go above and beyond. And, Rebuy has been great :)

MiniKatana
United States
5 months using the app
Rebuy replied December 7, 2022

Customer success is where it's at!! 🙌 Thank you for sharing your story! This is a huge motivator for us and we are so glad to see that you have had an amazing experience with our team.

Dont hesitate to give us a shout should you need anything!

July 26, 2023

Rebuy is awesome, the functionality is un-matched as is its customer service. Without Rebuy we would not have nearly as many options to increase our sales.

Braxley Bands
United States
5 months using the app
Rebuy replied July 28, 2023

Thank you so much for your kind words! We're delighted to hear that you find our app functionality and customer service exceptional, and we're thrilled to be a valuable partner in helping you increase your sales options. Your support means the world to us!

Edited February 21, 2023

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

Margot Elena
United States
5 months using the app
Rebuy replied November 17, 2022

Hi Margot Elena Team!

Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success :-)

June 16, 2022

Gran aplicación, aún no veo resultados, pero simple para instalar, muchas opciones, carrito desplegable. Además, súper buen servicio al cliente, me solucionaron un error

Multisuples
Chile
5 months using the app
Rebuy replied June 16, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both!

August 10, 2022

The team is so quick in responding to issues! Shoutout to Dante for always bringing helpful resources and insight on all things related to the app

LaurDIY
United States
5 months using the app
Rebuy replied August 10, 2022

Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

January 11, 2024

Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.

DIME® Beauty
United States
5 months using the app
Rebuy replied January 19, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that Rebuy has boosted your revenue and smoothed out your campaigns. Diana will be overjoyed to hear about your positive experience. We're committed to keeping up the great work and helping your AOV soar! 💼💫