Reviews (771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversions, average order value, and sales through personalized recommendations, cross-selling, and upselling. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration. The support team is noted for being responsive and offering valuable customization help and strategic advice. This app is favored for enhancing customer shopping experiences and increasing cart sizes.
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John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.
This review is awesome! Thank you! You guys are crushing it and really fun to work with. Keep up the awesome work and thanks again for the review. Cheers!
I'm using this app for upselling on my e-commerce store. Just getting started. Jeffrey has been great in providing me with all the information I needed.
Thank you for the review! We truly appreciate the positive feedback and are delighted that you are enjoying Rebuy!
Launch team is awesome and the support is great. Been a big help to our brand and we're looking to do even more with ReBuy in the future
Thank you so much for your positive review! We are delighted to hear that our Launch team and Support teams have been a big help to your brand and we look forward to continuing to work with you!
I am writing this review to express my gratitude and satisfaction with the exceptional support and dedication your team has demonstrated in resolving the issues we encountered. While we initially faced some challenges, I am delighted to report that the majority of these issues have now been successfully resolved.
What sets Rebuy apart is the personalized attention and commitment that was extended to me by your team. After expressing my concerns, I was contacted personally by a member of your team who took the time to understand our specific needs and the problems we were facing. This level of engagement and communication significantly reassured us that our concerns were being taken seriously.
Since then, your team has worked closely with ours to address and rectify the issues we encountered. The collaborative approach and open lines of communication have allowed for efficient troubleshooting and effective resolution of the problems. I am impressed by the dedication and expertise displayed by your developers and the entire support team.
Furthermore, the proactive measures taken by Rebuy to ensure that these issues do not recur have been commendable. It is evident that you value customer feedback and are genuinely committed to improving your services. This commitment is reflected in the proactive steps your team has taken to work closely with us, ensuring that any remaining issues are resolved promptly.
In conclusion, I am pleased to say that Rebuy has proven its commitment to customer satisfaction through its exceptional support and issue resolution. Your team's efforts in addressing our concerns have exceeded our expectations, and we are confident in continuing our partnership with Rebuy. I wholeheartedly recommend Rebuy to other Shopify store owners who are seeking a reliable and responsive app partner.
Thank you once again for your outstanding support.
We apologize for the issues you have experienced with the Flickity glitch that has impacted your cart. We understand your frustration with the lack of perceived movement with the issue.
We take your feedback seriously and we want you to know that we are working diligently to rectify the situation. Our team is committed to providing you with the best possible service and support for our application.
We appreciate your business and we want to make it right. One of our executive leadership team members and lead developers will be in touch to discuss the situation further and to work with you on next steps.
Thank you for taking the time to share your feedback with us. We look forward to resolving the issue and providing you with the best possible service.
Such a great app. Easy to install and makes us a ton of money. We can build out custom funnels and upsell specific products that are usually never popular. 5 stars for sure.
Yeah buddy! Thanks for the positive feedback! Means a lot! Stoked to get the chance to work with you guys! Super cool product. Excited to see you guys continue to blow up. More power to you. Keep it up! Cheers! 🤙
Amazing team and support. Thank you. I'd recommend this app to anyone who needs upsells based on the specific triggers.
Hello, we appreciate your comment. The "Buy more, save more" feature has consistently been an exclusive offering for Shopify Plus, primarily because it requires access to scripts to ensure accurate discount implementation. We will personally contact you to have a more in-depth conversation and explore potential solutions for this matter.
Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!
Thank you for your review! Also, thank you for reaching out to us so we could be aware of and fix the issue. Customer satisfaction is #1 for us. We appreciate your business! Again, thank you! 🙌
Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.
Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌
This app has a lot to offer in terms of functionality, I had a few problems starting up but the team have been helpful and tried their best to help.
Hi!
Thanks so much for the updated review. We are so happy that we were able to get things working! We look forward to a long successful partnership with the sleep-no-more brand.
It's a good app but kind of hard to get into it and the only help is articles at most but if the articles don't solve your problem then you have a problem customer support is okay they need a little bit long for answering and mostly just send another article instead of really helping. But as I said, overall it's a good app after understanding it more. UPDATE: They reached out to me and explained why they answered so slowly and helped me to solve all my problems fast and competent, the app is still a little complicated at the beginning but with them helping everything goes well!
Hi!
Thank you for your review. We're truly sorry to hear that you have had some difficulties with the application, but appreciate you bringing this issue to our attention. I see we have an open thread going through our chat and will work to help you resolve as quickly as possible.
If you would like to discuss this matter further or have any other topics you would like to discuss, you can contact me anytime at Christian.Sokolowski@rebuyengine.com. I will be happy to meet with you so we can make this right!