Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

Edited April 6, 2022

Rebuy is one of the best and most powerful apps on the Shopify App store. We've been using Rebuy for almost 2 years and are so impressed with not only the features and functionality but the excellent support they provide as well. We primarily utilize Rebuy for product add ons and GWP promotions and both are super easy to setup, edit, and publish on our own. Whenever I have had any trouble getting a widget edited on our site the Rebuy support team is quick to provide support and go above and beyond to get everything up and running smoothly. I can't recommend this app enough, it is a must-have for Shopify merchants!

reynspooner.com
United States
Over 1 year using the app
February 22, 2023

Matt is an absolute legend. His guidance was invaluable, it was also intertwined with kindness, patience and technical expertise.

Make My Shave
Australia
16 days using the app
Rebuy replied February 23, 2023

We thank you for taking the time to share your positive review and experience of Rebuy! We are honored to be able to contribute to the success of your online store. If there is ever anything we can do to help, please do not hesitate to let us know! P.S. Matt is indeed a legend 😊

September 14, 2021

Amazing app! By far one of the best customer support from any SaaS business out there! These guys will do the most to make sure you're up and running smoothly!

Celtic Serenity
United States
Over 1 year using the app
November 17, 2020

Incredible tool to dynamically upsell items, AND works in Recharge's checkout too. The setup is very easy/intuitive to use. For the more technical offers we wanted to test, their team is very helpful and communicative, we were testing out a very custom setup for some of our biggest holiday deals and they were available to assist us throughout the entire process, including weekends and late nights. Couldn't have done it without their great team. Shoutout to Dylan & Strauss!

Huron
United States
Over 1 year using the app
Rebuy replied November 18, 2020

Shout out to Dylan and Strauss for sure!! Dream team right there! 💫 Let’s goooo fellas! 💪 and thank YOU for sharing your experience and taking the time to leave a positive review for us. It makes a huge difference to our entire team! 🤟

Edited March 15, 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

Siblings
United States
15 days using the app
Rebuy replied March 16, 2023

That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!

May 11, 2022

This is an amazing app! it has increased our AOV with the smart cart add on and upsell widgets. High recommended!

Indestructible MFG
Canada
Over 1 year using the app
Rebuy replied May 11, 2022

Thank you for sharing!

September 15, 2022

Caveat: we are still very new to this app so we will publish update once we have used it for longer. So far we are happy with the results. It seems to do what it claims to do. After a few initial difficulties, Rebuy support (Bradley in particular) really helped us get going. In the middle of our onboarding we heard that Rebuy has entirely overhauled their pricing structure but luckily we got in before that so we are grandfathered into the old pricing structure! If not for that a small business like us would not have been able to afford the new pricing. We are optimistic and excited about this app; let's see how it goes!

Monkey Mind
United States
15 days using the app
Rebuy replied September 15, 2022

Hi Monkey Mind Team!

Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy app and our Team thus far. Please don't hesitate to reach out should you have any questions :-)

September 12, 2023

Very nice app! We have had it for 5 days and it already increased our AOV by 50%. Super helpful staff! Quick and friendly replies and are helping with everything! I can very much recommend!

Bobbi Balloon DK
Denmark
14 days using the app
Rebuy replied September 13, 2023

Thank you for the wonderful feedback! It's amazing to hear our app boosted your AOV by 50% in just 5 days, and we're thrilled you're happy with our support team's assistance. Your recommendation is greatly appreciated, and we're here to keep delivering top-notch service to help your business succeed. Cheers to your ongoing success with us! 🚀🛒😊

May 8, 2023

currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.

Aria Vent 🍁
Canada
14 days using the app
Rebuy replied May 9, 2023

We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊

January 12, 2022

We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.

Eat Well Nashville
United States
About 1 year using the app