Reviews (788)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

January 5, 2024

Or onboarder Suki was an absolute pleasure to work with. The overall experience working with Rebuy has been great. Would recommend it to everyone.

Propr
United States
4 months using the app
Rebuy replied January 12, 2024

Thank you for sharing your wonderful experience with your onboarder Suki and Rebuy! 🌟 We're thrilled to hear that you found our services exceptional and appreciate your recommendation. Looking forward to continuing to exceed your expectations! 🚀💙

May 17, 2022

Great app and great customer support! Rebuy is the real deal. Only 5 stars from me, I couldn't ask for better service. Thank you!

NXTRND
Canada
4 months using the app
Rebuy replied May 18, 2022

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

October 21, 2021

Great app and great support to set up recommendations throughout the site. We have them on home, product and checkout pages.

SLEEFS
United States
4 months using the app
February 20, 2023

We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.

MaryRuth Organics
United States
4 months using the app
Rebuy replied February 21, 2023

We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!

July 11, 2023

Rebuy is an awesome app for a Shopify store. Seamless integrations, great functionality. The tools are effective at increasing cart size, AOV, and CVR. Don't for get the cross-sell and upsell. Rebuy is good for business. Dante is such a great partner. He is an extension of our team.

Fairhaven Health
United States
4 months using the app
Rebuy replied July 13, 2023

Thanks so much for sharing! We are so happy to hear that you are having such success with Rebuy. We are proud of the products we launch and comments such as this are why we continue to strive for excellence every day. Please don't hesitate to reach out should you ever need anything!

November 9, 2023

The Rebuy team has been fantastic in supporting our migration and beyond. Reza and Aiman were quick to respond and help us out with making modifications in the Smart Cart and getting our initial widgets up and running! It's a really useful and intuitive tool that fuels not just our cart but so many upsell and cross-sell features on our store.

Rishi Tea & Botanicals
United States
4 months using the app
Rebuy replied November 13, 2023

It's wonderful to hear that the Rebuy team, particularly Reza and Aiman, has been fantastic in supporting your migration and beyond! We're glad they could assist you in making modifications to the Smart Cart and getting your initial widgets up and running. If you ever need more assistance or have further questions, feel free to reach out. We're here to help fuel your success! 😊

August 9, 2022

Wow this team is talented. Had a bit of trouble getting some features to work and their chat support took care of every request and even helped integrate an unsupported Subscription platform! Honestly, couldn't give this app a higher recommendation. Still waiting to measure lift from the utility, but so far its improved the customer journey on our store.

Emo's Not Dead
United States
4 months using the app
Rebuy replied August 9, 2022

Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far. Please let us know if there is anything else we can do to help get you set up for success!

September 20, 2022

Excellent App and Support! Aiman did such a great job and was so helpful! Continuously helped me and went above and beyond.

Kooniez
United States
4 months using the app
Rebuy replied September 20, 2022

Thank you for the awesome review! We are happy to hear that you are having a great end to end experience with the product and the team thus far. We look forward to seeing your future success!

Edited November 17, 2022

We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our launch manager and is made worse by the time difference with the EU. Update 17th Nov 2022 - The ReBuy team worked though our issues and helped get us live today. Based on today's help and quick response to my negative review I'm happy to update my feedback from 1/5 stars to 5/5 stars.

mypure.co.uk
United Kingdom
4 months using the app
Rebuy replied November 16, 2022

Hi,

Thank you for your review. We are sorry to hear that you have had a bumpy start with Rebuy, but we are grateful for the feedback. We will reach out to discuss the matter with you directly and see what we can do to make this right.

September 29, 2023

Pays for itself!

REVRides
United States
4 months using the app
Rebuy replied October 2, 2023

We're so happy to hear that our service is proving to be invaluable for you! Thank you for your feedback and continued support. Let us know if there is ever anything you need! 💲💲💲💲