Reviews (741)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

October 1, 2021

We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!

Stellar Biotics
United States
About 2 months using the app
August 17, 2023

Went through an initial setup and had some questions on configuration. We connected with their support team (Rich) and quickly identified tweaks to make Rebuy better. Highly recommend - the post-purchase + checkout upsells are already converting. Thank you!!

Apothékary
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you for your glowing review of your experience with Rebuy! We're thrilled that our support team, especially Rich, was able to assist you promptly in fine-tuning the configuration to your liking. It's fantastic to hear that the post-purchase and checkout upsells are already proving effective for you. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support your success with Rebuy!

September 12, 2023

So far very solid service. support has been fantastic. I look forward to rebuy increase my AOV

Birdie Threads
United States
About 2 months using the app
Rebuy replied September 15, 2023

We're delighted to hear that you're enjoying our service and have found our support team to be fantastic! We're confident that Rebuy will help you increase your AOV, and we're here to assist you every step of the way. If you ever have questions or need assistance with anything, please don't hesitate to reach out 🤩

Edited May 8, 2020

Quick to respond when need help and efficient at resolving any issue. Great app for follow ups and upselling.

Fluffy caterpillar
United Kingdom
About 2 months using the app
Rebuy replied May 8, 2020

Thank you for the review! We appreciate your business! And your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason. Thanks again. Cheers! 👋

August 8, 2022

I am LOVING rebuy. They are helping us do things that we've never been able to do before on our website! Also our account manager is incredible and has been able to help us out last minute when we are in a pickle!

Mixhers
United States
About 2 months using the app
Rebuy replied August 8, 2022

Thanks so much for the review. We are so happy that you are having a great experience and are excited to watch your website be successful with the power of Rebuy!!

April 14, 2023

Onboarding experience has been great. Dante is an absolute legend. He's been extremely attentive and has extensive knowledge in the tool. He's gone above and beyond getting this up and running for our customers. We're confident in the experience Rebuy is delivering to our customers.

Backyard Butchers
United States
About 2 months using the app
Rebuy replied April 17, 2023

We are so glad to hear that the onboarding experience has been great for you and that Dante was able to provide exceptional support. It's always wonderful to hear that our team members are going above and beyond to ensure that our customers have a positive experience. Thank you for taking the time to share your feedback with us, we truly appreciate it!

August 19, 2022

Easy to implement and a good booster for sales and AOV.
Good support from the rebuy team and fair pricing.

happybrush
Germany
About 2 months using the app
Rebuy replied August 19, 2022

Thank you so much for the wonderful review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!

Edited April 27, 2021

My issue was completely resolved by their team. Exceptional response time. Would recommend it to anyone for whom customer service is an important aspect.

Berrylush
India
About 2 months using the app
Rebuy replied April 26, 2021

Thank you for the kind feedback!

May 28, 2020

It was crucial for my business to have a one-time add-on for my subscription product. Rebuy is the perfect app to do it as they are integrated with ReCharge, and they have a highly reactive & great team to help to implement this feature (in just a day).

Ardole
United States
About 2 months using the app
Rebuy replied May 28, 2020

Cheers to this! Thrilled we were able to help you out. Thank you for giving us a chance and then providing this encouraging feedback! We can also do more too, like provide upselling and cross-selling of ReCharge subscription products on your product pages and in your shopping cart plus a personalized buy it again page plus 1-Click ReCharge subscriptions links and reactivate campaigns and automated order follow ups. Let's go next level! 😎

June 11, 2020

Great app! We use Rebuy for product recommendations in the PDP and checkout. Awesome way to get exposure and movement on some of our less-known products, and increase AOV. Highly recommended!

FreshCap Mushrooms
Canada
About 2 months using the app
Rebuy replied June 18, 2020

Thank you FreshCap! You guys are rad and we’ve had a blast helping personalize the site with recommended products and upsells. Always more we can do too!! Let’s find the next step!! Cheers!! 🍄 👋