Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

October 6, 2023

This app is great, we had some issues with app attributions coming through to our packing slips on Shipstation but the Rebuy team was on it and very helpful, unlike Shopify and Shipstation, they were very caring and made sure to help us figure everything out. 5-Stars on customer service, I love the smart cart and all the features, we definitely have ROI and that is always fantastic!

Kindig-it Design
United States
2 months using the app
Rebuy replied October 10, 2023

Thank you for your fantastic feedback! We're glad to hear you love our app and found our team incredibly helpful. We're here to ensure everything runs seamlessly for you, and we appreciate earning your 5-star rating! If you have more questions or need assistance, feel free to reach out. Happy selling! 😊🌟🛒

September 9, 2022

This app is great for converting one-time purchasers to subscribers. It's also good for upselling after someone adds a product to their cart. It is more than paying for itself in these ways!

Activist Skincare
United States
2 months using the app
Rebuy replied September 9, 2022

Thank you for the great review! We are so happy that you are enjoying Rebuy :-) Please don't ever hesitate to reach out to us if you have any questions!

November 7, 2023

Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.

ORIGIN
United States
2 months using the app
Rebuy replied November 13, 2023

It's fantastic to hear that Rebuy has been easy to use and effective in selling products for you! We're thrilled that Rich Matukaitis has been invaluable in helping you navigate the platform and its offerings. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 😊

February 6, 2021

The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.

JOI
United States
2 months using the app
Rebuy replied February 6, 2021

Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏

November 8, 2022

was having some issues and dylan was amazing help!! stayed online and walked me through making sure i set up all coding correctly! highly recommened

Chasin' Unicorns
United States
2 months using the app
Rebuy replied November 8, 2022

Thank you for the amazing review! We are happy to hear that you are having a great end to end experience with the product and the team. We look forward to watching your future success!

January 19, 2023

Extremely powerful app for boosting your AOV with a multitude of features. It's a real "all in one" solution that replaced many of our existing apps.

The support is also absolutely incredible... probably the best support experience I've ever witnessed in fact! Shout out especially to Jeffrey for all the customisation help - he really goes the extra mile to help you get you up and running as smoothly as possible. Super impressive app and an outstanding team, you won't be disappointed...

Purolabs Nutrition
United Kingdom
2 months using the app
Rebuy replied January 19, 2023

Thank you for the positive feedback! Hearing from merchants about their experience and what works makes a big difference to all of us here at Rebuy. Please reach out should you ever need any assistance.

November 4, 2022

Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well

Firebelly Tea USA
United States
2 months using the app
Rebuy replied November 4, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

August 2, 2022

Very happy with the app and the support team. We had some issues in the beginning but they could fix everything promptly. It is definitely recommended for everyone who wants to upsell/cross-sell in the cart. Design customizations are available so that the look would fit your store. Thank you for making this app!

Primeros
Czechia
2 months using the app
Rebuy replied August 2, 2022

Thank you for your positive feedback about Rebuy and our support team! We are glad that we were able to resolve your issues promptly and excited to watch your future success with our app!

August 21, 2019

The App didn't fit with my store needs so I uninstalled and the support team asked me if I would like a refund! That's good customer care. Thank you very much!

Dogs Pleasures
Spain
2 months using the app
Rebuy replied August 21, 2019

Thank you so much! 100% customer satisfaction or your money back guaranteed. No questions asked. Thank you for giving us a shot and don't hesitate to check us out again in the future as our team is working hard daily to create an outstanding app. Thanks again and hope to see you in the future!

July 21, 2023

Customer service is great and fast, don't sleep on this app it has been a huge revenue generator for us.

Cakeworthy
Canada
About 2 months using the app
Rebuy replied July 24, 2023

Thanks a million for the awesome review! We're stoked that you're loving the app, and we'll keep rocking the great customer service to support your success. 🎉💪 Give us a shout if you ever need anything.