Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

June 25, 2024

We're big fans of Rebuy. Its one of those rare Shopify apps that simply works great. The more you learn the platform, the more you find ways to improve not just your AOV and CVR, but also your customers' experience on your site. Rebuy's system of data sources as the logical foundation for its various widgets is very powerful without sacrificing user-friendliness. It's truly endless what you can do with Rebuy to increase your overall revenue.

The team over there is excellent too -- everyone I've chatted with through their live chat feature has been super helpful. Our merchant success manager Monica brings great ideas and feedback to our meetings and clearly has our continued success in mind. Our onboarding team of Logan and Aiman were great too.

There are things I would change about their analytics dashboard and reporting. Revenue is somewhat over-attributed, but not in a way that we're not aware of, and we've simply developed our own dashboard in-house using their CSV exports. Our in-house dashboard shows clear ROI, so we're confident that Rebuy is worth every penny.

Highly recommend!

Sea to Table | Wild Caught Seafood Online
United States
About 2 months using the app
Rebuy replied July 8, 2024

Thank you for your detailed and enthusiastic review! 🌟 We're thrilled that Rebuy is enhancing your AOV, CVR, and customer experience, and that our team has been so supportive. We'll take your feedback on the analytics dashboard to heart and strive to make it even better. Here's to your continued success with Rebuy! 🚀

July 15, 2024

Max was fantastic with us in the Omni team and is an invaluable resource for us in optimising our Smart Cart and Postpurchase flows. Rebuy is a great app that has given us a real boost to our growth. Would recommend!

Omni pet ltd
United Kingdom
About 1 year using the app
Rebuy replied July 26, 2024

Thank you for your kind words! 😊 We're delighted to hear that Max and our app have been instrumental in boosting your growth. Your recommendation means a lot to us, and we're excited to continue supporting your success!

June 28, 2024

We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.

Ascent Nutrition
United States
Over 1 year using the app
Rebuy replied July 8, 2024

Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀

June 18, 2024

Great tools to drive CRV and engage customers.

Support teams are fantastic and always there to guide you & get the most out of the platform

Highly Recommended

Revival
United Kingdom
Over 1 year using the app
Rebuy replied June 21, 2024

Thank you so much for your wonderful review! 😊 We're thrilled to hear that our tools and support teams are making a positive impact on your customer engagement and CRV. Your recommendation means the world to us!

November 13, 2024

Amazing onboarding, thanks Monica

Bunsters
Australia
5 days using the app
Rebuy replied November 15, 2024

Thank you so much for the shoutout! We're thrilled to hear that Monica made your onboarding experience amazing 🎉. We'll be sure to share your kind words with her—welcome aboard! 😊

June 9, 2024

Working with Rebuy for six months now and very satisfied! The cart looks very clear and works well, especially with our shop where there are lots of products in the cart. Rebuy Widgets have also increased our AOV significantly. In addition, we would like to thank the support team (Dante and colleagues) for fully developing a 2nd shopping cart for our B2B shop without charging extra for it! Robin

Fournituren.nl
Netherlands
9 months using the app
Rebuy replied June 14, 2024

Hi Robin,

Thank you so much for your glowing review! We're thrilled to hear that our cart and widgets have made such a positive impact on your shop. I'll be sure to pass along your thanks to Dante and the support team – they’ll be delighted to hear it. 😊

June 10, 2024

As a business that has been using Rebuy for several years, our experience with this personalization platform has been exceptional. From its powerful tools to its top-notch support, Rebuy has consistently delivered above and beyond our expectations.

Azio Beauty
United Kingdom
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your continued trust and support over the years! We're delighted to hear that our tools and support have consistently exceeded your expectations. We're committed to maintaining this level of excellence for you. 🌟

July 4, 2024

The Rebuy team has been incredibly helpful, and the app is fantastic. Our sales have significantly improved. A special thanks to Monica from the Rebuy team for her detailed attention and support.

Lambwolf Collective
United States
3 months using the app
Rebuy replied July 8, 2024

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our app has boosted your sales and that Monica's support made a positive impact. We'll keep striving to provide top-notch service and support. 😊

July 10, 2024

Rebuy is an excellent solution for retailers aiming to provide a professional and branded mini cart. It offers a range of features, including GWPs, samples, upsells, cross-sells, and more. The support team, especially Max and the technical staff, have been prompt and knowledgeable whenever issues or opportunities arise. Although we are still in the early stages of using Rebuy, we are already experiencing significant benefits from this partnership!

Bondi Sands Staging - EU
Australia
2 days using the app
Rebuy replied July 12, 2024

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Rebuy is already making a positive impact for you, and it's great to know that Max and our technical team have been helpful. We're excited to continue supporting you as you explore all the features Rebuy has to offer!

June 4, 2024

Amazing platform! Rebuy is a super powerful tool to add to your tech stack and grow your business. Still in the early stages, however onboarding has been smooth. Merchants are paired with support specialists to ensure you make the most of the platform. Katie, has been amazing, any merchant would be lucky to have her! Also worth mentioning, the Rebuy support team is some of the best product support I have ever experienced! Quick to reply, thorough with diagnosing issues and proposing solutions. Highly recommend!

Open Farm
United States
3 months using the app
Rebuy replied June 7, 2024

Thank you for the fantastic review! We're delighted to hear that Katie and our support team have made your onboarding experience smooth and beneficial. We appreciate your recommendation and are here to support your business growth every step of the way! 🚀