Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

February 1, 2024

Still new to the platform, but so far the launch team has been outstanding with helping us get setup and answering questions we have had. Big shout out to Rich for getting me pointed in the right direction and being available for assistance!

Infinity Cutting Tools
United States
2 months using the app
Rebuy replied February 9, 2024

It's great to hear that our launch team, especially Rich, has been making your onboarding experience smooth and helpful! We're here to support you every step of the way as you explore the platform. A big thank you for the shout out to Rich – we'll make sure your kind words reach him!

February 6, 2024

Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.

Floor Land
United Kingdom
3 months using the app
Rebuy replied February 9, 2024

We're so glad to hear Monica was able to assist you effectively! 🌟 Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! 🚀

January 24, 2024

Love the opportunity to offer our valued customers additional offers and savings through Rebuy. The customer success team is super helpful generating ideas and opportunities that are unique to our brand and even implementing them for us where possible. It's been an absolute pleasure working with the platform and watching our business grow.

Kissed Earth
Australia
5 months using the app
Rebuy replied January 26, 2024

We're so pumped to hear that Rebuy has been instrumental in offering your customers extra value! We love our customer success team and are so glad the team has been able to provide tailored ideas and support for your unique brand needs. Thank you for sharing your positive experience; we're excited to be a part of your business growth and look forward to our continued collaboration. 🚀💼✨

April 26, 2024

Have absolutely LOVED working with the rebuy team so far - Suki was amazing helping me customize my cart and the UX of the app is wonderful!

Cuffed by Nano LLC
United States
22 days using the app
Rebuy replied May 3, 2024

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with Suki and our app's user experience. We look forward to bringing you more delightful experiences in the future! 😊✨

April 11, 2024

Support team is super helpful, really good app, and constantly innovating.

Brew Blue
Australia
About 2 years using the app
Rebuy replied April 19, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!

February 13, 2024

Great app and support from Max - which I definitely needed. Plenty to learn but great support. Highly recommended.

Dirty Stop Outs
United Kingdom
7 months using the app
Rebuy replied February 16, 2024

Thank you for the fantastic review! 🌟 We're so glad to hear that you're enjoying the app and that Max has been there to support you every step of the way. Cheers to your continued success with Rebuy, and thank you for recommending us! 🚀✨

January 2, 2024

I can't say enough about the app and how many functions it has. Over time, we continue to add more features to our site and see the revenue Rebuy is generating. I recently had an issue that I couldn't figure out for custom placement of a widget I created, and in 5 minutes of opening the chat, Tom placed it for me with no problem. I highly recommend Rebuy for anyone looking to add conversions, upsells and customization to their Shopify store.

Croix Valley Foods
United States
11 months using the app
Rebuy replied January 5, 2024

Hey! We're thrilled to hear your excitement about our app and its powerful features! 🚀 It's fantastic to know that Rebuy is boosting your site's revenue. 📈 Big shout-out to Tom for the lightning-fast widget placement – we're here to make your customization journey a breeze! 🛠️ Thanks a bunch for recommending us, and here's to more success on your Shopify store! 🙌😊

February 20, 2024

Worked with Suki to onboard us and she was great! Still new to the platform but so far AOV is up. Hoping it continues!

ROLL Recovery
United States
2 months using the app
Rebuy replied February 23, 2024

That's wonderful to hear! 🚀 We're delighted Suki provided you with a great onboarding experience. It's fantastic that you're already seeing an increase in AOV. We're here to support your journey and hope for your continued success with Rebuy!

January 10, 2024

Adding Rebuy to our business was an easy choice. The ROI has doubled since installing. We currently have the best successes with the in cart flyout widget that has been amazing at converting one time purchases to subscribers which data shows increases the lifetime value of a customer. The CSM i work with is always available and has useful insight.

Seeking Health
United States
10 months using the app
Rebuy replied January 12, 2024

We're so glad that Rebuy has been effective in converting purchases to subscriptions, enhancing customer lifetime value. Your positive feedback about the accessibility and insights provided by your Customer Success Manager is greatly appreciated. We're committed to continuing to support and add value to your business. 💼🌟

February 1, 2024

Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.

Commando®
United States
3 months using the app
Rebuy replied February 9, 2024

Hearing about your great experience with Colton truly makes our day! 🌞 His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's efforts have reinforced your confidence in choosing us as your up-sell/cross-sell partner. Thank you for your trust and support!